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CoutureCandy has a rating of 3.3 stars from 2,086 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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This was my first time shopping at Couture Candy and I'm so happy I found this website. Fast shipping and the dress is beautiful as described. I'm in love with the dress it fits me like a glove. Will definitely consider shopping here again.
Horrible sizing and customer service, I complied with all of their terrible return rules and then they charge me gave me a store credit and nothing else for dresses that don't fit at all, even though I used the sizing guide
DO NOT SHOP HERE! I WILL BE SHARING ON ALL OF THEIR SOCIAL MEDIA DO NOT BUY FROM THIS STORE
Everything was good thank you so much great experience!
Do not buy a dress from Couture Candy! I order the dress and returned because the size running a small. I paid $ 27.70 to return this dress and they also charged me for shipping $27.70, I lost $56 for nothing.
1 Dress arrived with dirt and marks all over it and a torn up hem (not as much an issue as I'll be hemming it anyway), and the other dress arrived with a broken clasp.
I called to confirm the size of the dress and was very impressed with the customer service
Quick fashion brand searches made the research easier. My only recommendation is for potentially bigger sizes than 12 and 14.
My dress came quickly and it fit perfectly. I was very surprised as to how quickly my order was processed.
Ordered this dress for my daughter as it was exactly what we were looking for. I took her measurements and the dress was true to size. It has a little bit of stretch as well which makes the gown more comfortable in my opinion. Length was great as well for my 5'9" girl.
I have ordered a couple gowns from Couture Candy! Each have been more Beautiful then the Next! Had to make a return also and as long as you follow the policy it will be a smooth process. Shipping is very Fast! Customer Service was very Helpful very happy with all of my purchases and will refer to friends & family!
Very satisfied with style and quality of very stylish jumpsuit..
Order was received quickly, exactly what was ordered.
The Sherri Hill dress purchased was not a good color for my daughter.
The shipment arrived quickly, and the material and quality was more than I expected. Best money spent on a clearance dress that looks like I spent so much on it. Simply gorgeous.
The color did not match the picture online, and the dress was way too small. Unfortunately it was a final sale. I will be very cautious in ordering online for formal wear again.
I ordered two different dresses and both were very different from the pictures on line. The color was off and the size was not what the chart stated. Unfortunally, the dresses were final sale and I was not able to exchange or return. I will not be ordering from Couture Candy and do not recommend anyone does.
Beware of the most shiesty return policy ever! I ordered 2 dresses for my wife in the same order. They were delivered 6 days apart and because of the most ridiculous return policy that will take 20% off of your store credit only after 5 days of delivery I was out a nice chunk of money. Store credit only!
Whether is on their fine print or not, this way of doing business is deceitful! I spend plenty of money on my wife when it comes to dresses and I will NEVER give this company another dime. I wish them nothing but the worst.
Quick shipping with option i chose and happy with product
Quick shipping with option i chose and happy with product
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

