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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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This dress is even more beautiful than it appears in pictures! Can't wait to wear it!
I like the dress it fits me properly tho the delivery date didn't come on the exact date but overall it's a good experience and worth it. The dress have a good quality.
I needed a new dress emergency for my upcoming wedding reception after an issue with the other dress. The dress arrived on time and was perfect!
This dress is just gorgeous and it fits like a dream! It will be my go to for everything and anything!
I was also pleased with the delivery time and efficiency. An all around great experience.
I purchased a mother of the bride dress from Couture Candy. The dress was too big and I shipped it back according to their return policy. I attached pictures of the dress which showed the tags attached to it. They have had the dress for 3 weeks and are now telling me they will not issue a store credit as the dress had been worn, was missing tags and had been altered. I never wore the dress and the tags were in tact. I returned the dress within a week of receiving it. I would never recommend Couture Candy to anyone. They are returning this dress to me. I'm hoping it comes back with the tags and is in the same condition that it was when I returned it to them - which was NEW. My only option is try to sell it. Again, do not buy from this website.
The delivery was very quick! Only I choose the wrong size which I thought it will fit. The dress was exactly the same thanks so much candy.
Excellent experience and user friendly site for shopping
Im so happy i found the dress i wanted for my sisters wedding on couture candy since it got to me in less than a week and was more affordable that other stores. Happy customer here in washington!
Please beware! Read everything before agreeing to purchase your dress. This company does not accept returns in any fair or industry standard way. They are complete outliers and will do everything they can to keep your money! First, if you want to return an item they ask you to apply for a return of merchandise authorization. You have to include pictures of the dress with the labels on. Then you have to send it back at your expense. That's right, no return label. They only give you store credit and if you say you don't want that they charge you a 25% restocking fee, $10 handling fee and a $90 freight fee (even though you paid to send the dress back). This is completely unfair and not hat any other company does! Please shop elsewhere for your own good! As we all know, online shopping should make your life easier not worse!
I love the dress but the lining is larger than the dress so it folds over on the skirt and top. It is also very thin so you can see through it. I need to return it.
This was my first purchase, and the experience was great
Very easy and a great selection. I have ordered items in the past and have been very statisfy with the ease of shopping and delivery.
Fast delivery, good product quality, good sizing, would order again!
Fast delivery, good product quality, good sizing, would order again!
Needed a last minute dress and the price was lower than other sellers…so I paid for expedite shipping and it was still less expensive. Came fast enough to have alterations done (I'm only 5'2" so ever dress gets hemmed.). The dress is gorgeous!
Fast delivery and great customer service. The gown I received is beyond beautiful exceeded my expectations.
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

