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CoutureCandy

3.3

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CoutureCandy Reviews Summary

CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.

service
552
value
282
shipping
280
returns
128
quality
934
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8,420 reviews

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Texas
1 review
0 helpful votes
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Knockout!
June 11, 2022

This dress is even more beautiful than it appears in pictures! Can't wait to wear it!

Date of experience: June 10, 2022
Canada
1 review
0 helpful votes
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Prom Dress
June 10, 2022

I like the dress it fits me properly tho the delivery date didn't come on the exact date but overall it's a good experience and worth it. The dress have a good quality.

Date of experience: June 10, 2022
Australia
1 review
0 helpful votes
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Return
June 10, 2022

Supporter is very helpful. But the return and refund wait for long long time for processing!

Date of experience: June 10, 2022
Michigan
1 review
0 helpful votes
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Jovani reception dress
June 9, 2022

I needed a new dress emergency for my upcoming wedding reception after an issue with the other dress. The dress arrived on time and was perfect!

Date of experience: June 9, 2022
Virginia
1 review
0 helpful votes
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This Dress is forever a Dream!
June 9, 2022

This dress is just gorgeous and it fits like a dream! It will be my go to for everything and anything!
I was also pleased with the delivery time and efficiency. An all around great experience.

Date of experience: June 9, 2022
Missouri
1 review
0 helpful votes
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I purchased a mother of the bride dress from Couture Candy. The dress was too big and I shipped it back according to their return policy. I attached pictures of the dress which showed the tags attached to it. They have had the dress for 3 weeks and are now telling me they will not issue a store credit as the dress had been worn, was missing tags and had been altered. I never wore the dress and the tags were in tact. I returned the dress within a week of receiving it. I would never recommend Couture Candy to anyone. They are returning this dress to me. I'm hoping it comes back with the tags and is in the same condition that it was when I returned it to them - which was NEW. My only option is try to sell it. Again, do not buy from this website.

Date of experience: June 4, 2022
Texas
1 review
0 helpful votes
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Great service and dress
June 3, 2022

Product came in 2 days and the dress looking amazing

Date of experience: June 3, 2022
California
1 review
0 helpful votes
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Best
June 3, 2022

The delivery was very quick! Only I choose the wrong size which I thought it will fit. The dress was exactly the same thanks so much candy.

Date of experience: June 2, 2022
Mississippi
2 reviews
0 helpful votes
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Excellent experience and user friendly site for shopping

Date of experience: June 2, 2022
Washington
1 review
0 helpful votes
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So fast
June 2, 2022

Im so happy i found the dress i wanted for my sisters wedding on couture candy since it got to me in less than a week and was more affordable that other stores. Happy customer here in washington!

Date of experience: June 1, 2022
California
1 review
3 helpful votes
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Please beware! Read everything before agreeing to purchase your dress. This company does not accept returns in any fair or industry standard way. They are complete outliers and will do everything they can to keep your money! First, if you want to return an item they ask you to apply for a return of merchandise authorization. You have to include pictures of the dress with the labels on. Then you have to send it back at your expense. That's right, no return label. They only give you store credit and if you say you don't want that they charge you a 25% restocking fee, $10 handling fee and a $90 freight fee (even though you paid to send the dress back). This is completely unfair and not hat any other company does! Please shop elsewhere for your own good! As we all know, online shopping should make your life easier not worse!

Date of experience: May 30, 2022
Alabama
1 review
0 helpful votes
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Product defective
June 29, 2022

I love the dress but the lining is larger than the dress so it folds over on the skirt and top. It is also very thin so you can see through it. I need to return it.

Date of experience: May 30, 2022
Florida
1 review
0 helpful votes
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First purchase
May 30, 2022

This was my first purchase, and the experience was great

Date of experience: May 29, 2022
Virginia
1 review
0 helpful votes
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Excellent selection of gowns!
May 27, 2022

Very easy and a great selection. I have ordered items in the past and have been very statisfy with the ease of shopping and delivery.

Date of experience: May 27, 2022
Australia
2 reviews
0 helpful votes
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Fast delivery, good product quality, good sizing, would order again!

Date of experience: May 25, 2022
Australia
2 reviews
0 helpful votes
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Fast delivery, good product quality, good sizing, would order again!

Date of experience: May 25, 2022
Canada
1 review
0 helpful votes
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Amazing
May 21, 2022

My dress is so perfect! Can't wait to wear it at my gala

Date of experience: May 20, 2022
Utah
1 review
0 helpful votes
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Needed it fast, got it fast!
May 20, 2022

Needed a last minute dress and the price was lower than other sellers…so I paid for expedite shipping and it was still less expensive. Came fast enough to have alterations done (I'm only 5'2" so ever dress gets hemmed.). The dress is gorgeous!

Date of experience: May 20, 2022
Illinois
2 reviews
0 helpful votes
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Fast shipping
May 19, 2022

Great shipping options to get you items quickly! Was super fast

Date of experience: May 19, 2022
Canada
1 review
0 helpful votes
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Excellent service
May 18, 2022

Fast delivery and great customer service. The gown I received is beyond beautiful exceeded my expectations.

Date of experience: May 17, 2022

From the business

Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.

Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...