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CoutureCandy has a rating of 3.3 stars from 2,087 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CoutureCandy most frequently mention customer service, great experience and beautiful dress. CoutureCandy ranks 4th among Prom Dresses sites.
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Bad return policy and slow shipping. You can only return for store credit.
I searched Couture Candy for a dress that provided modesty and at a good price. I was able to find my dress $400 cheaper than anywhere else. The dress itself is exactly what I wanted and filtering through the dresses to find it was easy on the site.
Easy process and value for money received. The fit was as expected and the color was as described.
The dress is pretty except the mess at the top.
I am returning the dress.
Happy with the purchase and up to expectation as per the picture, good tailoring and cut..
This dress will make for the perfect Belle! It's just a little long and tight in waist
Easy quick and gorgeous dresses. Runs small though.
Excellent customer service coupled with superior design options. Received the gown quickly and was incredibly impressed with the quality of the design, fit and finishing. Couture Candy offered this gown regularly priced at 19% lower than any other vendor.
Shop around but purchase from Couture Candy...
The dark blue material base is gorgeous and beautiful green decorative pattern makes dress pop. Beautiful, and very well made
When a product is inherently flawed customers should be able to return it. When a product is purchased online there are certain things that you may not be aware of-like a dress that sheds glitter everywhere. Because I bought the dress on sale, I am now stuck with it. I cant even donate it. Its just trash.
Never purchase from you again, you charged me $100 for a restocking fee on an order that was 12 hours old
I would not recommend buying anything from this company. Refunds are only store credit. They expect you to return the item within 5 days yet take forever to give you a refund, the irony. In addition, to make things worse they slap on fees and "freight" (you're the one paying for shipping) charges so you get less money back. They know they're being shady because the only defense they have is "you accepted the terms and conditions) which they will probably reply to this comment with. That doesn't change the fact this is slimy business. The majority of their information is hidden away on their website. Stay away and don't buy anything from here.
The size guide on this dress wasn't even close to the measurements given and is way too small. Now they won't let me return it because it was on sale. Don't buy from this place! I have 2 dresses from them, same size guide for both dresses. I'm out over $300. DON'T BUY FROM COUTURECANDY! All they offered me was a 10% rebate. What a joke!
Soulmates dresses are beautifully handmade using silk and beads. Sparkling flower designs.
Fabulous fit! Comfortable and does not wrinkle.
Definitely a fashion statement! Perfect for fancy parties, weddings and cruises!
Dress to impress!
I would like to mention that prom was on the 13th of May and I know I ordered the dress very late in the season. But I am very grateful to have received it in time to do alterations and send my niece off to prom.
This jumpsuit arrived in a decent time frame. Not as fast as Couture Candy used to deliver but ok. The jumpsuit was HUGE! Too much so that my seamstress would have had to take it apart to size it down. I decided to return it. My wear date is about three weeks away so I called to see if they could possibly speed up the return process. The lady I spoke with was rude and not willing to help. I ordered a jumpsuit from them in late January THEY sent me a 6 rather than an 8. Looking back at my orders the exchange time was 2 months! Sooo I'll be forced to purchase another one and whenever the return is complete I'll have a store credit with them that I don't need. Will not be ordering from them again.
Overall was easy. Was first time purchasing on here so I was hesitant but no issues
Great Experience!
5 Star
Waiting for the dress now it's here
Answer: They will only offer you store credit minus multitude of the penalties regardless of the reason for the return, oh and you will have to pay back the "free" shipping. DO NOT BUY from this company!
Answer: Hello Keelia, may I know your phone number please?
Answer: Absolutely they are authentic, my gown came directly from Daymor the designer.
Answer: Hi Irina! Thank you so much for showing your interest to CoutureCandy! To better assist you with your inquiry, kindly reach our Sales Team at 855-700-4239.
Answer: I feel your pain. I've had the same experience. JUST HORRIBLE COMPANY!
Answer: Hi Keelia, have you contacted one of our representatives? Thanks
Answer: Hi Sabrina, Thank you for your interest in our products. Please be advised that if you placed an order for dresses that is available today, we have a Processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery, for local orders. You may also check our shipping time frame here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi Sonia, Thank you for your interest in our products. Please be advised that if the dress is available today we have a processing time of 48-72 hours and a delivery time is 2-4 business days which is for standard delivery for local orders. You may also check the complete shipping time frames here https://www.couturecandy.com/pages/returns-and-exchanges. We hope this helps. Thank you.
Answer: Hi. If you are not completely satisfied with your purchase you may send your item(s) for return within 5 days of receipt. We provide full Store Credit as long as the product is received in new condition. Any original freight/handling cost is deducted from your store credit if shipping was complimentary at checkout. All products on Sale are Final Sale and Not Returnable. You can review the full details here: https://www.couturecandy.com/pages/returns-and-exchanges
Make your special occasions even more memorable with our designer dress collections for different events. Events like prom and homecoming only happen once in a lifetime. Buy your dream prom dress online from our irresistible collection and make some heads turn at the party. CoutureCandy also has a collection of petite prom dresses and plus size dresses to encourage every woman to look and feel her best this Prom season. You can also shop for homecoming dresses at highly discounted rates from our special sale online.
Not just that; we have the perfect dresses for all other events - formal, semi-formal, or casual. Whether it is nights-out with friends, pageants, military balls, charity galas, weddings, or family gatherings, our trendy long dresses, ball gowns, short dresses, cocktail dresses, and other fashionable party dresses will spoil you for choices with their creative designs, stunning colors and unique styles. We also have a stunning wedding collection for both wedding guests as ...

