Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CouponCabin

CouponCabin

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CouponCabin?
grey stargrey stargrey stargrey stargrey star

CouponCabin Reviews Summary

CouponCabin has a rating of 3.8 stars from 1,576 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CouponCabin most frequently mention customer service, gift card and online shopping. CouponCabin ranks 1st among Coupons sites.

service
135
value
135

We monitor reviews for authenticity

Massachusetts
1 review
0 helpful votes
Follow Rose Z.
Unfollow Rose Z.
Share Review
Report Review

I got my 1st cashback
January 19, 2020

I got my 1st cashback >$10 Amazon gift card. Need wait for a couple of months, the gift card was sent to email automatically.

Date of experience: January 16, 2020
Florida
1 review
0 helpful votes
Follow JUSTIN S.
Unfollow JUSTIN S.
Share Review
Report Review

First stop shop!
January 18, 2020

Coupon Cabin really works, and works great! Its my first stop before shopping! Also, for what its worth they actually have a very prompt response customer service team. The service all around is amazing!

Date of experience: January 16, 2020
Pennsylvania
1 review
1 helpful vote
Follow Tina F.
Unfollow Tina F.
Share Review
Report Review

Best value for my money!
January 17, 2020

I love Coupon Cabin and the businesses that work with them. It is worth my time to go to the CouponCabin website prior to shopping to get the most for my hard earned money! I am much more likely to purchase something with cash back! I make my shopping lists after seeing the possibilities for cash back! I have found new favorites from trying a business strictly because of a special cash back offer!
It just makes good financial sense!

Date of experience: January 15, 2020
Wisconsin
1 review
0 helpful votes
Follow Douglas G.
Unfollow Douglas G.
Share Review
Report Review

Easy way to save a lot
January 17, 2020

I won't buy online again w/o coupon cabin, nobody should. The cash back is ACTUAL $$, not just points towards gift cards (unless that's what you want because it is an option).

Date of experience: January 14, 2020
Texas
1 review
12 helpful votes
Follow Sarah J.
Unfollow Sarah J.
Share Review
Report Review

In all correspondence I've ever had with couponcabin, I've been unfortunate enough to deal with Sydney K. He/she is rude, aggressive, obnoxious & a downright disgrace to this company. Sydney cancels coupons without any actual reason & in my opinion, acts like a 3 year old throwing a tantrum over a toy. When you demand to speak to a manager - Sydney flat out lets any correspondence get past him/her. The complaints against this particular rep are well deserved. Sydney needs to be fired immediately because people are losing faith in Couponcabin due to the behavior of this particular rep #FireSydney!

Date of experience: January 5, 2020
California
2 reviews
0 helpful votes
Follow Maryam A.
Unfollow Maryam A.
Share Review
Report Review

Very kind customer service got 5$ for getting cash back through app. Always get checks in the mail after payable balance reaches $35. Has multiple brands with coupons plus cash back. Satisfied with this service!

Date of experience: January 4, 2020
Texas
1 review
0 helpful votes
Follow Kevin K.
Unfollow Kevin K.
Share Review
Report Review

Love the cash back!
January 5, 2020

Easy to use the website and get cashback. Have been paid in the past and am earning more now for next cashback payout.

Date of experience: January 3, 2020
Maryland
3 reviews
0 helpful votes
Follow Melissa M.
Unfollow Melissa M.
Share Review
Report Review

I've earned and received over $100 through Coupon Cabin and I've been pleasantly surprised with how quick their customer service has been as well! I'm happy to recommend this site.

Date of experience: January 2, 2020
California
2 reviews
0 helpful votes
Follow Leighanne M.
Unfollow Leighanne M.
Share Review
Report Review

Love
January 4, 2020

Love what they do and how they are so great with customer service. Everyone should try them out...

Date of experience: January 2, 2020
Connecticut
1 review
0 helpful votes
Follow Julie F.
Unfollow Julie F.
Share Review
Report Review

I was apprehensive about using Coupon Cabin thinking it was a gimmick. But what did I have to lose?. I ordered a Christmas gift, paid for it and after Christmas received an email that I had a reward. Again being skeptic though "oh yeah sure" low and behold it was true.
I will use this site again and will certainly enjoy my cash back!

Date of experience: January 1, 2020
Tennessee
2 reviews
0 helpful votes
Follow Brittany W.
Unfollow Brittany W.
Share Review
Report Review

I do a ton of online shopping so I always try to use Coupon Cabin for discounts too but the cash back is amazing. It is so easy to just set up the account and attach it to a paypal. You literally do nothing but use the link and get cash back at whichever pay out level you choose. Wish I had used the site long before I did. I love it.

Date of experience: January 1, 2020
Washington
1 review
19 helpful votes
Follow Ann B.
Unfollow Ann B.
Share Review
Report Review

Jan 16.2020, update to my original review: Couponcabin responded to my review, CONFIRMING that it is in their terms & conditions to withhold your cashback (never send you payment) whenever they feel like it. Couponcabin will tell you that it is a "security issue" and in order to be considered for receiving payment, you need to provide your social security number (see sitejabber review from customer who reported this demand from couponcabin), your driver license, and private data. The reason data is "private" is because it can be sold and your identity stolen.

Some kind sitejabber user suggested I report couponcabin to the FTC. As couponcabin stated, it is in their terms & conditions to make these demands for your personal data. I don't think the FTC can do anything for me, or for you when you couponcabin keeps your cashback.

I am not going to hand over my personal data to receive my $153 of cashback. It really infuriates me that couponcabin pocketed the commissions from Neiman Marcus, Saks, and others off of my purchases.

I cannot go back in time and undo my decision to give them my business. I can only hope that my experience will prevent you from losing your earned cashback with couponcabin.

Believe CouponCabin at their own words: it is in their Terms & Condition to withhold your cashback, never pay you, unless you hand over your social security number, picture of your drivers license, picture of state issue ID.

I suggest you use rakuten (ebates.com) I have never had any issues with them. I've attached my history of cashback from ebates as proof. Yes, I got snookered by couponcabin's toooooo good to be true deals. I hope this review saves you the aggravation - stay away from couponcabin.

*Personal information redacted by admin

Date of experience: December 30, 2019
Sydney K. — CouponCabin Rep
over a year old

CouponCabin has policies in place which are designed to protect both our 9,000,000+ cash back members, like yourself, and our 3,500+ cash back partner stores. Account verifications typically take just a few minutes and once verified, accounts are immediately restored.

New York
1 review
0 helpful votes
Follow Yonason B.
Unfollow Yonason B.
Share Review
Report Review

Incredible site
December 28, 2019

I've been using couponcabin for years and have nothing but good things to say about it. Always get the cash back.

Date of experience: December 25, 2019
Delaware
1 review
0 helpful votes
Follow Adean F.
Unfollow Adean F.
Share Review
Report Review

I have been a member of Coupon Cabin since January 2016, I am always telling others to use their site when shopping. They are now making it easier to use when in the store or restaurant.

Date of experience: December 25, 2019
Illinois
1 review
0 helpful votes
Follow Diane C.
Unfollow Diane C.
Share Review
Report Review

Better online shopping experience.
Love shopping with CouponCabin to get cash back. Lowers my overall price paid out of pocket.

Date of experience: December 21, 2019
New York
1 review
0 helpful votes
Follow Beka L.
Unfollow Beka L.
Share Review
Report Review

Sometimes, shopping can be a duel between wanting to buy and exercising restraint. Having coupon cabin helps to sweeten the experience, knowing that I'll recoup a portion of what I spent.

Date of experience: December 20, 2019
Minnesota
2 reviews
0 helpful votes
Follow Alok k.
Unfollow Alok k.
Share Review
Report Review

Saving Extra bucks
December 19, 2019

They are prompt and save some bucks on top. I was able to save few dollars when I bought tv. The cash back was easy.

Date of experience: December 18, 2019
Tennessee
1 review
0 helpful votes
Follow Sherrie L.
Unfollow Sherrie L.
Share Review
Report Review

My favorite savings app
December 18, 2019

I enjoy using Coupon Cabin to save any questions asked they are always there to help! It pays to check out this app I have been a fan for years and I would suggest my friends check it out too!

Date of experience: December 17, 2019
New York
1 review
0 helpful votes
Follow Kathy H.
Unfollow Kathy H.
Share Review
Report Review

Buy more, spend less
December 18, 2019

I have earned over $200 by enrolling and buying items I would have bought normally. You just have to be patient to be reimbursed. Nothing but positive interaction. Thanks.

Date of experience: December 17, 2019
New York
1 review
1 helpful vote
Follow Lee G.
Unfollow Lee G.
Share Review
Report Review

CouponCabin is a powerful vehicle for savings. They offer items and opportunities withwhich it is easy to shop and save. When I have an upload and/or a concern, they always respond promptly, and that is what I really value.

Date of experience: December 15, 2019

From the business

At over 20 years old and with over 14 million members, CouponCabin (www.couponcabin.com) is the home of more cash back and faster payments. Think of us as your partner in cash back in that we only get paid when you do. Over 99.8% of all orders are seamlessly paid, but if a store doesn’t pay us for an order, for any reason, we will not be able to credit your cash back. CouponCabin doesn’t have many rules, but the rules we do have are in place to ensure our members get the maximum amount of cash back possible. It’s important to note that only one account per computer network or household may claim offers marked for “Members Only” or “New Members Only.” We are very passionate about saving money, and as shareholders, our team of Customer Success managers is always willing to help in every way possible. Please understand that CouponCabin does not tolerate profanity or threats of any kind and will never provide financial compensation in exchange for ...


couponcabin.com
Founded in 2003
Highland, IN, United States