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Costway has a rating of 3.4 stars from 1,180 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Costway most frequently mention good quality, fast delivery and great price. Costway ranks 13th among Marketplace sites.
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I got a trampoline with the safety net as a gift for a friend. The ad said it was collapsible but the instructions don't tell you how to do that. Also the directions were not easy to understand and I put things together all the time. I even had my engineer husband help me and he also could not decipher the instructions either. Once we got it up and all together the child is having fun.
The directions were easy to follow to assemble but every joint need to be reinforced with duct tape to hold up to wind.
Thanks for your trust of our website.
We are improving ourselves continuously and wish you have better experience.
If you have any questions, be free contact us by email([email protected]).
Looking forward to our further cooperation.
Kind regards.
Costway inc.
My baby love his recliner chair. It came the dame day said it will. No only that but it was a great price for it.
Thank you very much for your wonderful review!
We are dedicated to providing better products and services to our customers.
Welcome back to our website again.
Kind regards.
Costway inc.
Free shipping is king of the internet business! You ship for free at cheap price, you will be my choice of purchase every time!
Thanks for your trusts of our website.
We are glad to hear this from you.
Hope you have more surprise experience in Costway.
Kind regards.
Costway inc.
I really like and enjoy well and looks good with the flowers in. I like the wood and how it looks like something in the past
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
Good price on my items, quick delivery, everything good...
Thanks for getting in touch.
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.
Great product love it easy to store and sturdy. It is a very useful product that i have used extensively. Would recommend for any household!
Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful.
We look forward to serving you again!
Kind regards,
Costway inc.
The price was great but the quality was so so! The weave is lose in one of then chairs and not in an inconspicuous area. Right in the middle. I did not realize until after it was assembled!
Thank you so much for your recent order with us.
We always appreciate our customer's feedback and strive to make sure that each one of our valued customers have a positive experience.
We've noticed that a customer service representative has attempted to contact you through email [email protected] but failed. We would appreciate the opportunity to deal with this problem with you.
When you have a free moment please contact us([email protected]).
Thanks for your kindly responding.
Kind regards,
Costway inc.
The chair is great and a good value. Shipped on time and easy to assemble. Looks great with the included ottoman. I'm using in my office.
Thanks for leaving us such a wonderful review!
It's great to hear your fantastic feedback.
We're really pleased to hear that we were able to provide you with a positive shopping experience.
Looking forward to your further cooperation.
Kind regards.
Costway inc.
The item was well made, excellent price, and packaged carefully. The item was a little tricky to put together being there were no instructions in the box. The item is very colorful and very sturdy and we love the way the item can be used in three different ways.
Thanks for your trust of our website.
The instruction must be missing, it should be attached with the product.
If you have any problems, pls contact us: [email protected], we will try our best to help you.
We will bring much better products for you in the future.
Hope you have a great day.
Kind regards.
Costway inc.
I like it but would prefer a cooler in the bottom instead of storage. The water cooler works great otherwise. I would recommend it to anyone.
Thank you very much for your praise.
We are dedicated to providing better products and services to our users.
Welcome back to our website again.
Kind regards.
Costway inc.
I had an issue with one of the products and the customer care were prompt to resolve the issue with courtesy.
Found this lamp and it is just what I needed. It came well packaged and was easy to assemble. Shipping was quick. It makes reading very enjoyable.
Thanks for your trust of our website.
Wish you always be happy with our product.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
Fast delivery. Terrific price and stepper works great. Highly recommend dealing with this merchant.
Thanks for your trust of our website.
Wish you always be happy with our product.
Looking forward to our further cooperation.
Kind regards.
Costway inc.
Nice! Well made and easy to assemble. This one holds 72 bottles safely and securely. Would buy this item again.
Thank you so much for taking the time to leave us this wonderful review!
Our company values put customer satisfaction as a top priority and we are committed to our customers.
It's customers like you that make our job wonderful. We look forward
To serving you again!
Kind regards,
Costway inc.
Try this again it's definitely easy to use I love this site I would recommend it to anybody I love it I love it I love I love it
Thank you for leaving us such a wonderful review!
We are so pleased to hear your high praise.
It will provide us with great encouragement to keep doing what we are doing!
We always strive to make sure each and every one of our customers receives the best service possible.
We look forward to serving you again in the future.
Kind regards,
Costway inc.
Excellent Sauna, Price, and Service! Received it quickly, used it 2x-8x per week with great results and no issues.
Customer Service is really good. They sorted out all my questions. Helped me with the Assembly guide to setup the Computer Desk.
Friendly people to buy worthy stuffs from.
Would recommend Costway
Thanks so much for your review.
We apologize that your order was unable to meet your expectations, and appreciate the opportunity to provide a resolution.
The refund has been sent to you. Please kindly check it.
Looking forward to further chances to serve you.
If you have problem, please feel free to contact us.
Kind regards,
Costway inc.
The cabinet arrived damaged. I cannot use its drawer. DO NOT BUY FROM THIS COMPANY! I paid too much for this cabinet for it to not satisfy my needs!
We ordered a beautiful 6 piece seating set and 4 additional lounge chairs. They turned out to be beautiful. Difficulty level of assembly is high. Directions for the lounge chairs were unclear as one of the items was mislabeled (letter) for assembly. Once we figured out the first one the other 3 went quicker. It took a long time and a lot of patience so we took it one piece per day. If you don't mind putting it all together it is very nice and at a good price!
Thank you for your order!
We apologize that your order was unable to meet your expectations, and would appreciate the opportunity to provide a resolution.
If you have any problems, pls contact us at: [email protected]
We will try our best to help you!
Kind regards,
Costway inc.
Answer: Good luck! Seriously. This company should be shut down! I sent the table set I ordered back, did not get a refund or a replacement. I lost $109.99 I will never order something with this company name on it again!
Answer: Hello, We will send you an email about the tracking number when the items are on its way to you. If you do not receive this email, you can send an email to [email protected]. Our customer service staff will send you the tracking number. Dorise
Answer: Dear guest, may I know your order number? If you can't find the order number, could you send us your email?
Answer: Yes, we are able to ship to Tennessee, for more information please refer to https://www.costway.com/Shipping-Guide/
Answer: Hi Lory, Thanks for your feedback. Can you provide more details about the problem you're having? I will work with our after-sales team to solve the problem for you. If you can provide more details, please email [email protected] Greeting, Lily
Free shipping & easy return online webshop Costway | Order cheap home & garden furniture, hardware & vehicle tools with premium quality and blowout price.


Thank you so much for taking the time to provide us with some wonderful feedback!
We always strive to make sure each and every one of our customers receives the best service possible.
We will try to feed back the problem of the instruction you mentioned.
Should you have any questions or need further assistance please do not hesitate to reach out to us.
We value your opinion and appreciate your business.
Hope you could feel fully satisfied next time.
Kind regards.
Costway inc.