Corset DealReviews 62

At 1st I was hesitant to buy because of all the bad reviews, I went ahead and bought 3 it was buy 1 get 2 free, I received them and they were beautiful just like the picture extremely well made material, they make me have such a cute figure and am a tall not heavy but not skinny woman, they run a little small but you can open them in the back and make them perfectly your size also ck the chart, measure yourself and than choose size but other than that I loooove them! I will buy from this site again!

If you are ordering from the uk this company is so good. They keep you updated on where your package is, they dont do it as much themselves but they deliver it with the Royal Mail and they keep you updated well. I have heard this company is not good when ordering from the USA so I don't recommend it if you are there but when you order it from the uk it comes in the suggested time (mine came within 6 days including the weekend).

I'm a full figured girl with small breasts. It didnt fit, as expected. I barely had the corset on for 5 minutes, took it off, and returned it. They refunded me $5.00 which is less than it cost me to return it. The item itself was almost $50.00! They said they weren't able to refund my money because it was heavily perfumed. ABSOLUTE BULL$#*! LIE. I didnt have any perfume on, nor did I put any on to try on an item that I KNEW I would need to return. Do not purchase anything from this website! I tried to call customer service and surprise SURPRISE! Busy signal. I'm absolutely livid about this whole transaction. Just give me my money back!

I've never left a review on here before, but the customer service from this company is disgusting.

I ordered 4 corsets on 2for1 offers. I returned 3 in one parcel. One plus the freebie for refund, and the other freebie for an exchange. I completed their returns form detailing this as well.

Some time later I received a refund - for one of the free items (£31ish instead of the £71 plus exchanged item I was expecting)
When I messaged the chat system (because * informed me they rarely answer the phone) I spoke to * who gave me a very snarky, rude reply that said (and the rude use of caps was his)
Firstly I was due NIL refund as the item they refunded was FREE, that they had refunded me this even though they didn't have to, and that I had only returned 2 items.

Since then I have messaged and spoke again to both * and *. Both have promised to speak to the warehouse again and both failed to get back to me when promised - 3 times now.

Neither will answer me the simple question - how much does one corset weigh, as I have a proof of postage that clearly shows the weight of the parcel I returned and they received, which is clearly more than 2 corsets.

Nor will they answer me why, despite me filling in their detailed returns slip, their warehouse staff did not question that it said there were 3 items in the packet, or that 1 was for exchange.

Neither will consider that their warehouse staff lost the 3rd corset, despite my proof of postage and returns slip.

So - I ordered 4 corsets on a 2for1 offer, have a refund on the freebie instead of the exchange I wanted, and am still owed £71.99. When a company takes your money but doesn't provide the item or refund, what would you call it?

Updated to say:

In response to the comment from the company. Your facts and timelines are sadly askew. I did have to contact you 3 times, luckily I kept all of the chat scripts. I raised the chargeback after failing to get anywhere and clearly saying that I would do so if you didn't get back to me as you repeatedly promised.

Your calculations are also incorrect - you refunded £31.20 for a FREE item, as you clearly informed me. You have now decided that was part refund towards an item that you originally said was not returned (so why refund part of it) and now accept was lost by you.
So you have decided you only owe me £40.79. I still expect either £71.99 or £40.79 and the exchanged item - but to get an exchange involves me having to send you more money, according to your appalling exchange policy.

Paypal is YOUR card provider and processor, not mine; you should know this if you have any understanding of the system. My bank speaks to your bank, Paypal, who speaks to you.

You say ever customer should resolve the issue with the seller first - believe me I tried.
And you have sent me an email criticising my behaviour because I left a review as the only way I could see to get any action. Perhaps you should keep your factually incorrect responses to yourself until you have actually resolved the issue.

*Personal information redacted by admin

I have now ordered 4 corsets and I love them. I know my size, so I have not had return any... but the quality is the same as ones my friends and I paid 3 times as much for. I always wait until they have a sale and now my friends are now ordering from here as well after seeing the quality of my corsets. This is now the only place I will buy a corset from. I never leave reviews, but I googled VG London when I saw it on my credit card. I was saddened by all the negative reviews since I love this website so much :)

Was skeptical at first to buy any product from this website as google has so many bad reviews and I couldn't find one good one. This really worried me. My order was supposed to arrive on the 3rd of January but ended up coming 3days before I was so pleased with this and very happy about the contact I received from the delivery service.
The product is amazing! Very good quality and I will be buying my future corsets from this website with hopefully no worries. I could of gone with a size smaller than my natural waist so does run a little big but not much.