On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Read more about our Review Guidelines and the process we have against fake reviews.
CoParents.com has 119 customer reviews and ranks 88th in the Parenting category. Common review topics include sperm donor, customer service, account.
Very upsetting situation I paid yesterday to read my messages and then logged out and logged back in gain so i had to repeat this several times then at last i was able my messages for short period but again my account did go back to as i never paid this is very frustrating as there is no way to contact. Its unfair and stressful site.
I want just my refund as it is too much stress using this site.
Originally looked promising so filled out profile uploaded photo and then DELETED. No reason given, no email answered. Thought I may have accidentally done something wrong so I made a new profile and DELTED. Again no reason given, no email answered. Glad I never paid any money to join this site.
We sent you 3 emails, you did not respect the rules, your profile is deleted:
Hello,
Your uploaded photo has been declined.
This could be for various reasons:
- Photo blurred, poor or too small
- No face on your photo
- The photo is not up-to-date
- Other people appear in the photo
- The content is inappropriate
- Photos with children
- Full or partial nudity
Send us another photo and we shall place it on your profile.
Best Regards,
The CoParents.com team
www.CoParents.com
It's far too expensive for donors to join, esp when it relies on men to make it work lol. You can't read messages or reply to anyone unless you pay. And if you query anything they delete your profile without a second thought, even if you've paid. They never reply to emails and will not give reason after they delete your profile. They've done it to me three times. Don't bother.
We delete no profile for no reason, we erase profiles of serial donors or who misbehave with women.
It's a site built with only one goal to take your money. You willing never be able to really contact a match in the site because they wont allow they to see any message from you unless you and them pay an unfair amount of money, which they will make automatically and recurrently payed from your card for every month without any warning about it.
The worst of the worst.
Thank you for your nice comment. Nothing is hidden, everything is indicated on our help page https://www.coparents.com/help.php
I am woman who don't want to settle down but also needs a child. But I also understand that a healthy child needs a father. Thanks to CoParents! This has been my prefect solution! We are now pregnant and we are looking forward to become an uncommon family!
Thank you very much for your review, we wish you good luck!
When I first became a sperm donor about six years ago, I joined this site.
I did help a couple of people off there. But here's the problem. The profiles have never been taken down so you would assume there are thousands of donors & recipients, whereas there are very few.
It's not cheap to join & you'd Probably be better off on some off the Facebook groups.
6 years! It may be too much to make a donation of sperm... We erase all the profiles that have not come to the site for 3 years... So an inactive profile of 6 years is impossible.
This is a fake site and was made by scammers! The people you see on the site are fake and all made up. The company is a fraud and have been investigate by police and action fraud. Don't waste your time as you get no where. All the positive reviews and from the scammers who made this site. They just want your money there is no people who want to start a family just bunch of scammers who want to con you
Attention, we delete all profiles of men who behave badly... and there are unfortunately many! They then take revenge by posting false reviews. The site is not a fake site, it's up to you to test it.
It's very hard to change or cancel your membership. I wish there was a number to reach someone. I didn't get a notice about my membership renewing until my account was already charged. Not happy.
Everything is indicated on the help page:
https://www.coparents.com/help.php
Or just send us an email!
Something fishy about the owner. This is a scam site which has dishonest practice. I agree with the previous post that you should call your lawyer.
Oddly, it's just men who post negative opinions... men whose profile we blocked because of women's complaints...
You can't connect with anyone or preview any services-ridiculous. Their experience is like seeing someone that's a good match inside a window, but BIG cash is the key to get inside the house. They're just preying on people and providing false hope. Dont be a victim and disappointed like the thousands of others.
Also they wrote fake reviews on this site from "Ann" and "Florence" back in May 2018. The reviewers both wrote exactly 2 reviews (1 for coparents & 1 for an additional company because just the co parents 5 star review would've been suspicious) AND the reviews for the other company are nearly identical! The red flag was the two glowing reviews of cooarents.com amongst many obviously other terrible reviews. Shame on you Co parents! Don't scam people with fake reviews, just improve your users experience!
We do not post any false reviews.
We are not ashamed of our site, on the contrary, we are very proud of it.
Proud to help people become parents.
Why do we have to pay to send messages? This should be free. Otherwise we register to window shop - boring
They've been charging me for months, even though I cancelled. Contacting my lawyer. Also, the site is awful. Mostly filled with pervs who just want dirty pics. Huge scam. Run away. Not even based in US so cisomer service is bull$#*!.
Registered on the site 10 days ago, made payment for a premium membership however my account is still activated. Sent emails which take nothing less than 36 hours for a response. Now the emails are bouncing back. Poor service and a waste of money. Try other sites!
I am the one that reported an actual nazi profile on coparents, and coparents subsequently deleted my account without a word.
I came across a profile of an apparent neo nazi family in Walla Walla attempting to create a brood of 2-5 children they could raise in the nazi tradition. I'm not even kidding. When I saw this profile, I immediately reported it to the coparents admin, and then I blasted the profile on the forum. Coparents subsequently deleted my account, presumably as a result of my report and/or forum post that put the nazi profile on blast.
Then, as you can read below, the coparents admin just denied my account of events here on sitejabber, effectively calling me a liar. Classy. I assure you that my account of events is true. Who would make that up? What possible reason could someone have for making this up?
I have Ashkenazi Jewish heritage, and to see a blatantly neo nazi profile on the coparents site was alarming. So I reported it. And I submitted a candid, strongly-worded warning to site-users on the forum. It was at that point that coparents removed my account, and failed to contact me when they did so. They did not send me a message indicating that I violated the terms of service by submitting the forum post. They just up and deleted my account.
Seriously.
I have screen shots of the profile in question, and while it didn't occur to me to screen-shot my email to coparents (which I submitted through their website... it would have been much smarter to use my actual email account, so at least I would have a copy of the email to prove that coparents either lost it or lied about receiving it), I assure you that the nazi profile is very real. And I did report it.
It's no real skin off my back that my profile was deleted, as I have not found the site to be all that useful; I have successfully donated to dozens of families through other sources, and zero through coparents. However, I did find coparents's reaction to my report of the nazi profile to be concerning, and I find their subsequent denial of the events to be alarming.
For reference, my original review contained details about the profile in question. It contained nazi codes like "1488," "volk esteem," and a quote by nazi terrorist David Lane: "We Must Secure The Existence Of Our PEOPLE And A Future For White Children." I mentioned all of these things in both my report to coparents, and in my forum posting that apparently resulted in the deletion of my account.
Use this company at your own risk. The other reviews on this site provide much more substantial justification for steering clear. I wish I had read them before, but i did not; such is life.
Warning false comment! We did not receive any email mentioning Nazi, otherwise we would have deleted of course.
They tried taking my money and deleted my photo that was in line with the rules, while other users had profile pictures that weren't within the guideline rules. I also posted in their forum, which needs approving to post. They never approved it. I messaged them to complain and they passive aggressively sent me an email to end my subscription, so I did and they removed me from the site. I'm still waiting on a refund and I've reported them to paypal. I didn't even use the site for two days while subscribed and they pulled this crap. Don't try this site, there are other coparenting sites out there that provide better output and better customer service. They say they delete if they have suspicions of a profile. All they simply had to do was ask. I'm a legitimate person with legitimate pictures and I had a right to complain. I don't care about them removing me from the site, but they should at least refund me my money.
Edit: They say they offered a refund, but my bank statement doesnt say so. Also, the email is to end the subscription not get a refund.
This customer has already been refunded to her PayPal account.
Here is the message we sent him... nothing aggressive...
Hello,
Log on PayPal to disable the automatic renewal of your membership.
https://www.paypal.com/cgi-bin/[email protected]
Or log on Hipay to disable the automatic renewal of your membership:
https://www.hipaywallet.com/subscription/unlogged
Best regards,
The CoParents.com team
www.CoParents.com
Purely money raising with very little if any value return. When a donor offering his free sperm has to pay a rediculous high fee for the privilege, its commonly called being pimped out. Not a good start for a legitimate business which this is not. When I stated I refuse to pay their subscription fee, they deleted my account with out saying, discussion or explaining why.
We offer subscriptions to donors who have a verified profile.
This one had no verification. Without access he could not contact the members and judge the quality of the site.
And no, this is not an anarch, otherwise we would not have allowed the birth of more than 600 children since 2008!
I registered on site, paid my subscription and started to practice using the site. All in line with Terms of Service. On second day without notice or reason my profile was deleted from the site and my enquiry as to why it happened did not receive any response at all.
Best stay away and find another site.
We remove all member profiles that do not respect the conditions of the site or whose profile is suspect to protect our members.
Well my review about CoParents is that they are good and deliver their promises. That way I feel I am glad that I got my donor real quick. Don't believe my words. Go and visit them and take a call. Good luck!
I canceled my subscription this site several months ago, and they kept billing me. When I bought it to their attention I was told they don't give refunds. If you stop this website, cancel your credit card of they will continue to scam you. The only money refunded was when I paid to have the account reactivated, the account was active 2 days until I raised this concern, then you cancelled it!
We refund on request subscriptions, just send a polite mail...
This is extremely sensitive stuff and I really didn't want to end up with the wrong guys. I visited them a couple of times and discussed with my friends and finally chose them. They did get a donor for me and am happy with my kid. Please make sure you provide the same service forever.
All our accounts are waiting for validation to delete the false accounts... the rule is the same for all. We have refunded you to your bank account