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Cool Frames

3.4

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Cool Frames Reviews Summary

Cool Frames has a rating of 3.4 stars from 1,492 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Cool Frames most frequently mention customer service, great price and new glasses. Cool Frames ranks 13th among Sunglasses sites.

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4,923 reviews

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Colorado
1 review
0 helpful votes
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Perfect!
March 24, 2024

I ordered frames and shortly after received an email that they would take a little longer and I wouldn't receive them for over a month. I was given the option to either A. Wait for them, B. Receive a discount on another color that would arrive sooner or C. Cancel my order all together. I chose to wait because I really liked the color I chose and it wasn't a big deal to wait a little longer. About 2 weeks later I got confirmation that they shipped and received them way earlier than expected! They are great quality and super lightweight and comfortable.

Date of experience: March 13, 2024
Texas
1 review
0 helpful votes
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Glasses replacement
March 24, 2024

Got these glasses because I had the same pair but the one I had were falling so I decided to get myself nee frames to replace my old ones and it's was an absolutely the greatest investment i've had this year. Thanks to Cool Frames for carrying my glasses in order to replace mine.

Date of experience: March 13, 2024
Illinois
1 review
0 helpful votes
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Great pair of Glasses
March 23, 2024

I'm blown away by the quality of these lenses and frames! I was nervous about ordering my prescription online but was pleasantly surprised.

Date of experience: March 13, 2024
Texas
2 reviews
0 helpful votes
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Love it!
March 23, 2024

I love them. They look good and feel good on the face!

Date of experience: March 13, 2024
Michigan
1 review
0 helpful votes
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Recieved
March 23, 2024

The glasses took a while time to ship but they arrived within a few weeks from ordering.

Date of experience: March 13, 2024
Virginia
1 review
0 helpful votes
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Delivery issue
March 23, 2024

I've ordered from your company a few times. I had an issue with delivery this time even though I paid for two day delivery. It set me back on travel as to I needed my glasses before I went out of town.

Date of experience: March 13, 2024
California
2 reviews
0 helpful votes
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Found the specific hard to find frames here and they were able to provide a quote using my insurance fairly quickly unlike some of the other online stores.

Date of experience: March 13, 2024
North Carolina
1 review
0 helpful votes
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Goliath II
March 23, 2024

These are my third purchase from you'll …I'll be back soon for another pair

Date of experience: March 13, 2024
California
1 review
0 helpful votes
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Cool frame initially sent wrong frame but their customer service immediately started replacement processing, the new frame arrived in 2 days.

Date of experience: March 13, 2024
North Dakota
1 review
0 helpful votes
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Simple and very fast
March 23, 2024

Needed a few pair of frames and couldn't find them because they were older. Glad I could find he frames and didn't have to go to the eye doctor for just frames.

Date of experience: March 12, 2024
Missouri
1 review
0 helpful votes
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Cool frames!
March 23, 2024

5/5 great choice for glasses! Would highly recommend.

Date of experience: March 12, 2024
Pennsylvania
1 review
0 helpful votes
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Good
March 22, 2024

Good glasses i love them they are so nice shipped quick

Date of experience: March 12, 2024
North Carolina
1 review
0 helpful votes
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Frames sent without lenses
March 22, 2024

Y'all sent frames without lenses, had to send them back and took forever to get them back.

Date of experience: March 11, 2024
Canada
1 review
0 helpful votes
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Easy Peasy
March 21, 2024

I found replacement frames to fix my favourite work glasses. So great - thank you

Date of experience: March 11, 2024
California
1 review
0 helpful votes
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Love it!
March 21, 2024

Great frame, good price and quick delivery. What more is needed!

Date of experience: March 11, 2024
District of Columbia
1 review
0 helpful votes
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Great experience
March 21, 2024

Great price, they were easy to order, love my new glasses.

Date of experience: March 11, 2024
Georgia
1 review
0 helpful votes
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Good customer service
March 21, 2024

Customer service was great and prices the best.Fast delivery

Date of experience: March 11, 2024
New York
2 reviews
0 helpful votes
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A satisfied, customer
March 11, 2024

My experience was great great customer service. I had an issue with my address because of moving they fixed it with no problem and I would order again.

Date of experience: March 11, 2024
Pennsylvania
1 review
0 helpful votes
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Easy to do business with
March 11, 2024

Had no trouble finding the frames I wanted on the website; prompt shipping; good price.

Date of experience: March 11, 2024
New York
1 review
0 helpful votes
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Perfect
March 11, 2024

I had stepped on my glasses and broke them. I really didn't feel like pending $350.oo on new glasses so I went in a search to find the same exact frames so I can reuse the lenses. And this place was the only place that had the same exact frames. So I purchased the frames for only $130.oo and I just popped the lenses in and I had a new pair of glasses!

Date of experience: March 11, 2024

From the business

Designer Eye wear Boutique with the worlds largest selection of designer eye glasses and sunglasses


coolframes.com
Founded in 1997
Brooklyn, NY, United States