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Cool Family Tee

4.9

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Cool Family Tee Reviews Summary

The company enjoys a mixed reputation, with several customers praising the quality of products, diverse designs, and competitive pricing. Many express satisfaction with timely deliveries and positive customer service experiences. However, a significant number of reviews highlight serious concerns regarding order fulfillment delays, unresponsive customer support, and difficulties with returns or exchanges. This inconsistency in service quality suggests a need for improvement in communication and support processes. Overall, while the company has a strong product offering, enhancing customer service could significantly bolster its reputation and customer loyalty.

This summary is generated by AI, based on text from customer reviews

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California
1 review
0 helpful votes
Follow Gabriel A.
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Appreciate the great communication with customer service. They kept me updated on the status of my order. The shirts came in great quality. Delivery was in time. Thanks.

Date of experience: January 18, 2021
New Jersey
1 review
0 helpful votes
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Nice customer service. Easy to work with and responsive. They quickly rectified the issue related to my order. Thank you very much for your help.

Date of experience: January 15, 2021
Colorado
1 review
0 helpful votes
Follow Teagan M.
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This is my 4th order with coolfamilytee and they never disappointed me. Unique designs and stylish shirts that fit well and are comfortable to wear. Delivery is always in time. Thanks.

Date of experience: January 14, 2021
California
1 review
0 helpful votes
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Wonderful first experience with coolfamilytee. Quick shipping, high quality shirts and top notch printing. I loved my shirts and would definitely come back for more.

Date of experience: January 13, 2021
Ohio
1 review
0 helpful votes
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The ordering process was very simple and the customer service was very helpful throughout. The items turned out great. It was a pleasure working with them.

Date of experience: January 11, 2021
California
1 review
0 helpful votes
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Superb quality hoodies and highly professional printing. My order was processed fast and delivered before the estimated date. Couldn't be happier.

Date of experience: January 8, 2021
California
1 review
0 helpful votes
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Best communication.
January 8, 2021

Awesome service! High quality shirts, delivered fast and printed exactly how I want. Very easy navigation and ordering. Fast turnaround. Best communication.

Date of experience: January 7, 2021
Arizona
2 reviews
0 helpful votes
Follow Karter M.
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User friendly and resourceful website. They have designs on every topic of my interest. Products are also high quality. Customer service is super helpful. Thanks.

Date of experience: January 6, 2021
Massachusetts
1 review
0 helpful votes
Follow Eva A.
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Purchased a bunch of shirts from this website. They always deliver great quality stuff at the most reasonable prices. I have recommended them to my friends and family.

Date of experience: January 6, 2021
Florida
1 review
0 helpful votes
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Shirts looked exactly as shown on their website. Ordered a wrong size by mistake and customer service sent out replacement without any fuss. Very satisfied with the service quality.

Date of experience: January 5, 2021
Illinois
1 review
0 helpful votes
Follow Beatrice C.
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Love my shirt. It arrived in less than 10 days or ordering and was in amazing quality. Fit well, warm and comfy. I look forward to doing business with them again.

Date of experience: January 4, 2021
Pennsylvania
1 review
0 helpful votes
Follow Sherry W.
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My kids loved their shirts. Easy to navigate website, amazing customer service and very quick shipping. I would absolutely do more business with them.

Date of experience: December 31, 2020
Florida
1 review
0 helpful votes
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High quality shirts delivered fast and in perfect condition. This website has become my go to shop for apparel and clothing. About to place another order.

Date of experience: December 30, 2020
Ohio
1 review
0 helpful votes
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10/10
December 30, 2020

Excellent service and amazing merchandise. I ordered a few shirts from them and was very surprised with the quick turnaround and high quality product. 10/10

Date of experience: December 29, 2020
Florida
1 review
0 helpful votes
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Couldn't ask for more.
December 29, 2020

Very satisfied with my purchase. High quality shirts, exactly as shown on their website. Customer service was very friendly and prompt in responding to my questions. On time delivery. Reasonable prices. Couldn't ask for more.

Date of experience: December 28, 2020
Texas
1 review
0 helpful votes
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Thank you guys.
December 25, 2020

Excellent shopping experience! Ordered shirts for my son's 14th birthday. My order was delivered ahead of the schedule. The printing and fabric quality was awesome. Thank you guys.

Date of experience: December 24, 2020
New York
1 review
0 helpful votes
Follow Groovy D.
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Second time we bought Christmas shirts from this website and they delivered top quality products, fast, and at a very reasonable price. Thanks.

Date of experience: December 23, 2020
California
1 review
0 helpful votes
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Thank you guys!
December 23, 2020

The shirts were exactly as described and delivered in a timely manner. The overall quality was awesome and totally worth the price. Thank you guys!

Date of experience: December 22, 2020
Minnesota
1 review
0 helpful votes
Follow Frances S.
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My shirts came out wonderful. I chose a rather difficult design and they printed it nicely. Fabric quality was also awesome. A great website to look for unique designs and high quality products.

Date of experience: December 22, 2020
Indiana
1 review
5 helpful votes
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It was my first order and I received a lot of guidance from the customer service. It was an excellent experience from start to finish. The final product exceeded my expectations.

Date of experience: October 23, 2020