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ConsumerLab.com provides independent test results, reviews, ratings and comparisons of vitamins, supplements, herb and nutrition products to consumers and healthcare providers.


consumerlab.com
Founded in 1999
Vernon, NJ, United States
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ConsumerLab.com Reviews Summary

ConsumerLab enjoys a strong reputation among its users, who appreciate the unbiased, detailed information it provides on supplements and health products. Customers frequently highlight the site’s thorough research and reliable testing, which empowers them to make informed decisions about their health. However, some users express frustration with the frequency of email updates and recent login issues related to cookie settings. Additionally, there are requests for broader product reviews, particularly from popular retailers. Overall, while the service is highly valued for its quality and reliability, there are areas for improvement in user experience and communication.

This summary is generated by AI, based on text from customer reviews

service
20
value
31
shipping
6
returns
6
quality
26

We monitor reviews for authenticity

California
1 review
0 helpful votes
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Clarity among the confusion
March 31, 2020

When it comes to nutrition advice, there is a lot of confusion. I am so happy that I can always turn to consumerlab for clarity. The research-based information has been tremendously helpful.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Shiang. Thanks for letting us know.

Montana
1 review
0 helpful votes
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An MD originally mentioned consumerlab.com so I began subscribing about 8 years ago. I've learned a lot. In addition to test results on supplements, the site provides valuable background information and even some health-related alerts before I hear about it on the news.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for letting us know, Dianne. It’s always nice to hear how our information is helping our members.

Texas
1 review
0 helpful votes
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Love this website
March 31, 2020

This is my Go To website whenever I am looking for info regarding the supplements I take... It's great to know which products truly have what they say they have in their formulas.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice review, Susie. We're glad that you appreciate our work. Thanks for your support.

Nevada
1 review
0 helpful votes
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Incredible
March 31, 2020

Each reading results in diminished dumbness, do not ever recall saying "I knew that.".

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thanks Charlie. We're glad that you are enjoying your ConsumerLab membership!

Texas
1 review
0 helpful votes
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Great reference
March 31, 2020

I always go to consumer lab before purchasing a supplement. I appreciate the easy access to scientific studies and references. As a retired chemist, I realize the importance of research and references.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Joanne!

Canada
1 review
0 helpful votes
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I depend on CL as a dependable reference when choosing vitamins or sourcing some health information. I would very much appreciate a review of Canadian vitamins and Thyrovanz and other OTC desiccated thyroid options especially now that I may have difficulty accessing the rx desiccated thyroid I use. Post thyroidectomy.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab. Thanks for letting us know.

New Jersey
1 review
0 helpful votes
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Review
March 31, 2020

I do like consumer labs reports. I realize not every substance or company item can be reviewed
The information provided is clear and beneficial

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for your feedback, Ron!

Florida
1 review
0 helpful votes
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Very Good Service
March 31, 2020

I've been a member for years. The work is trustworthy. I think there should be more range in products and brands surveyed. The website is a bit confusing to navigate. Otherwise, ConsumerLab has depth and substance and reliability.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you very much for sharing that. We are very glad that you appreciate the work we are doing. We appreciate your support. We will be launching a new website this year which will have many new features to search and navigate our information.

Florida
1 review
0 helpful votes
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Reliable and Accurate
March 31, 2020

The title says it all. I've been using it for years and I couldn't be happier!

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, John!

Pennsylvania
1 review
0 helpful votes
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Consumer Labs has been a good resource for information about OTC drugs. Before I buy any brand, I always check Consumer Labs for their recommendations. They thoroughly check the products for safety, list their findings, and I like that. Then I can feel confident I am buying a safe product.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thanks for letting us know, Steve. That's exactly why we are here.

Texas
1 review
1 helpful vote
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My "go to" for info.
March 31, 2020

I appreciate the access to the encyclopedia where I always find what I am looking for. The reviews of supplements have determined my choice of brands.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you are enjoying your membership to ConsumerLab, Sharon. Thanks for letting us know.

Michigan
2 reviews
1 helpful vote
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Love ConsumerLab
March 31, 2020

They do all the work for me, and I trust that they are accurate.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice review, Ursula. We're glad that you appreciate our work.

Ohio
1 review
0 helpful votes
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Helpful information
March 31, 2020

I love this site easy to migrate great information. The ratings on the supplements are very helpful

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you enjoy ConsumerLab.com. Thank you for posting your comments.

New Jersey
1 review
0 helpful votes
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Love this website
March 31, 2020

I have been a member for many years as someone who uses supplements they provide vital information. It is very nice that they provide in depth information on hundrends of supplements and a real bonus to have the independent research. Thank you ConsumerLab.com

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you very much for sharing that, Janet. We are very glad that you appreciate the work we are doing. We appreciate your support.

Oregon
1 review
0 helpful votes
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Reviews of products
March 31, 2020

I enjoy reading your Reports, but especially like your reviews of supplements, etc. Often however, I wish there were more reviews.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for that nice feedback, Michael! We actually have more Reviews now than ever.

Tennessee
1 review
0 helpful votes
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Great source of information
March 31, 2020

It's extremely valuable to have the ability to access independent, evidence-based evaluations not just of supplements but of what is currently found to be helpful for different disorders. Well worth the money!

Date of experience: March 31, 2020
Colorado
1 review
0 helpful votes
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My essential Consumer Lab
March 31, 2020

I have been a member for some years now, and I want to say how grateful I am for ConsumerLab. The independent testing that is done has informed so many of my purchases and has helped me make decisions on which supplements to take and at what doses, and so much more. From helping me choose the right cocoa powder to the right calcium for me, ConsumerLab is there having done their independent testing, and I can't begin to tell you how much I rely on that! Thank you sincerely and deeply and please keep up the great work!

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you very much for sharing that, Pamela. We are very glad that you appreciate the work we are doing. We appreciate your support.

Wisconsin
1 review
0 helpful votes
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Confident Resource for supplements
March 31, 2020

They are always up to date on resources and recent studies on supplements and medicines.
Easy to read and understand

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

Thank you for your feedback, Dave!

New York
1 review
0 helpful votes
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I never buy supplements without first checking this site's reviews - and always get a lot of extra info I was not thinking about. It would be helpful howevr, if more items from companies like Vitacost, and stores like BJ's, were covered.
I never buy supplements without first checking this site - and always get a lot of very useful info I was not thinking about. I wpould like to see more reviews from stores like BJ's and sites like Vitacost. Other positive notes: shipping is always very fast, and service by phone is exceptional.

Other positive note - shipping is always fqast

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad to have you as a member, Ron! Thanks for your review.

Missouri
1 review
0 helpful votes
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Consumer Lab Review
March 31, 2020

I love your thoroughness and clearly worded information. 5 stars! I wish you would cover Homeopathics more.

Date of experience: March 31, 2020
Dawn B. — ConsumerLab.com Rep
over a year old

We're glad that you enjoy ConsumerLab.com. Thank you for posting your comments.