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Construction Gear Reviews Summary
Construction Gear has a rating of 3.6 stars from 497 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Construction Gear most frequently mention customer service, good quality and great price. Construction Gear ranks 4th among Boots sites.
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Great service……………………………………………………………………………………………..
Belt was too short, sized wrong according to chart. I was unable to contact seller for exchange. I finally ended up returning item,( had to go to Amazon) with a one week deadline to return and a 10.00 shipping charge. Still waiting for a refund. Never again.
I'm very dissatisfied with this company since I've never received the product that I've paid for.
I've sent several emails to the company and never received a response. I've also tried calling and left messages and no one ever returned my call. I believe this company is a scam and I would caution anyone that deals with this so call made up company. Do not buy anything with this company name. It's a scam!
Dear Linda, We are very sorry for this experience with our company and understand your frustration. Our Shipping Department is working overtime to process your order and get it shipped out of our facility as promptly as possible and we apologize for the delay. If you've received an Order Confirmation with a tracking number, and that has not resolved your question, then please contact our Customer Service Department at [email protected] and we will respond as soon as possible. Again, we deeply apologize for this inconvenience and appreciate you bringing this to our attention.
Easy, had what I needed, fair price and shipping. Not disappointed! Third time to order and experience as good as first
Good selection and easy to place my order. Prices not bad for the quality of products.
Gave my email, was instantly emailed a code that was invalid at checkout:(
Site is fine, seem s to have good variety and deals
UPDATED REVIEW:
After publishing my initial review, Construction Gear support reached out to me in less than 24 hours to issue a refund on the discount ($5). They were polite, professional and resolved my issue easily. I will absolutely become a return customer and I highly recommend this site to everyone with construction work needs. Thanks so much, I really appreciate it!
Gave my email, was instantly emailed a code that was invalid at checkout:(
Site is fine, seem s to have good variety and deals
Recommended by friend who was wearing products from Construction Gear. Went ahead and ordered same jacket and some gloves. Very happy with the quality for the price! Holding up well for my everyday work use.
Quick and easy process! Nice coverall suit. My husband loves it! (And his coworkers too)
Great I ordered the wrong size of work boots for my wife and they helped me return them and get the right size no problem. And fast too.
Great follow-up. I only wish they came in different sizes as well as variable types (phillips, star, etc.)
Havent gotten a reply on my email in over a month, and never got a call back
Dear Donnie, We deeply apologize for the delay in our Customer Service communications. Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and hope to resolve it promptly and accurately. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!
I found the great quality. Everyone that saw the jacket has stated they never knew about the construction gear and how easily it could be purchased.
Fast and easy! Very nice belt! Great quality. The websight is very user friendly and shipping was right on time.
I ordered the socks. I paid for the socks. I received the socks. It was so crazy.
Ordering and shipping was very easy and efficient. Thank you
Never an issue! Always in stock and arrives before scheduled date.
From the business
Buy work boots by Caterpillar, Wolverine, Carhartt clothing, work gloves, sweatshirts, jackets and more! Low prices, free shipping and satisfaction guaranteed at Construction Gear.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Alan, We are very sorry for this experience with our company and understand your frustration.If you have not done so already, please reach out to our Customer Service team at [email protected]. You will hear from our Customer Service team as soon as possible and appreciate your patience as we work to resolve this, we are so sorry for this experience!