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CompressionSale Reviews Summary
CompressionSale has a rating of 3.9 stars from 20,709 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CompressionSale most frequently mention free shipping, good quality and great experience. CompressionSale ranks 1st among Medical Supply Store sites.
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I received the leg brace in an acceptable time. It was good quality, but did not work for me. I returned it.
The price paid was $152.98. Compressionalble returned $109.49 To my Bank account. The mail return cost $55.57. I spent $152.98 and ended up with $53.49.A loss of almost $100.002/3 of the original cost. The return charge by CompressionSale is extremely excessive. I will not deal with this company in the future. Cois Byrd
I sent a return and they lied about my having worn them, I only tried them on once. They used a fake photo of some other tights. They argued about the returns then when they finally issued a credit it expired within 2 weeks. Plus the amount of postage they deduct for returns is excessive. Customer service people are rude and deceptive. DO NOT ORDER.
POOR CUSTOMER SERVICE AND THIEVES!
If you get the wrong item, beware - there is a restocking fee and a shipping fee and by the time they charge you for everything - you get about 10% back from your return. We bought 4 items - tried on one, sent all four back. I asked if my hubby could try on the item, they said yes. Didn't fit. Sent back, they won't refund that one because there are "skin cells" on it. Wow! Ok, but they still have 3 unopened pairs - which I paid to ship back, and won't refund without a restocking fee. So they have all my money, all the merchandise and will only refund a tiny amount - THAT IS EXTORTION!
Date of experience: December 29,2023
The return policy is readily available through both phone and the website, and thus any possible confusion ought to have been avoided. We kindly remind you that you are welcome to try on the product, although it must be returned in a condition free of any stains, damage or unhygienic state. To ensure that our staff can maintain the highest hygiene standards, we sent you photographs of the condition of the product, and it is important to note that it is also classified as non-returnable in our policy. We also require prior authorization before the return of any items to prevent any confusion on the return. We also require prior authorization before the return of any items to prevent undue confusion.
Failure to respect, aknowledge, and view the policy, does not mean extortion.
Hope these stocking are helpful. Putting them on my husband was not easy.
Used website and chat. Unfortunately the chat could not get back to me until after the weekend. Even with their advice, the size was wrong.
Socks were packed in a thin plastic bag for shipping. No protective wrap or shipping box. So Sigvaris box got seriously crushed in shipping. Customer Service rep at the company told me CompressionSale always ships without a box... if I want a box, I would need to choose a more expensive shipping method. Socks were okay.
Did receive my package intact, and was in my post box.,.nice wrapping!
So easy to shop on line. Quick response time. And the prices are so much better than getting the stockings at my nearby medical supply store.
I ordered the wrong size and did not realize it until I received the package. I wrote a e-mail to you requesting the help I needed to get my correct size. I now know what I did wrong and that was that I was trying to figure out how to use the e-card I received as exchange for the oringinal order back in October. I was trying to find out how to put the card number on the order form for payment and I was going back and forth to the order page and everytime I did that the size chart went back to petite. What I ordered was a queen. Long story short I got the information how to send it back to you and we put it in the mail yesterday. Everything was done in a speedy manner and I am grateful for that. Thank you...
I am disappointed that I was charged a 25% fee for the return of the merchandise which I tried to cancel within just a few hours. Not only did I have to pay the freight back but then also 25%. Will not plan to use your company when I order compression items for myself.
The first ones that I got from you are those that'll work out better for you and me
Received current updates. Will order again. Order was current and appreciate your sales ans coupons
They are Too long and too tight. I gave them away. Please remove my email from your list. Thanks
Good selection and easy ordering. This order was the most recent of several I placed.
No problems, nothing to report. Will not do another survey for you
They would have received a 5 star review if I hadn't been charged for one item (that was backordered), until it shipped. Would have been a better business decision for the company if that had happened
The design of the socks has changed. They are now very similiar to the TruForm active wear. Looks like a decrease in quality.
Ordering was easy. Got a nice sale price. And with 7-10 day shipping listed, my order came in like 2 days!
From the business
Seller of all sorts of compression stockings.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
I understand that upon receiving your order, you were provided with images of your own paperwork that were sent back along with it. Considering this, it is evident that the paperwork and authorization are authentic and were not forged. However, the item that was returned did not meet the expected standards and was not taken care of adequately. It is crucial to emphasize that disagreement with the company's policy does not exempt customers from following it.