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CompressionSale has a rating of 3.9 stars from 20,709 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CompressionSale most frequently mention free shipping, good quality and great experience. CompressionSale ranks 1st among Medical Supply Store sites.
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Compressionaale.com provides excellent products, and quickly and properly execute orders having them delivered on time. They read the E-mail and listen to customer concerns responding quickly and with due consideration. I will recommend the company to others, and will continue to purchase products from them. Thank them for their excellent service.
It would be helpful to be able to enlarge the photo of any sock even bigger, to give the customer a better idea of what the fibers look like. This is especially important when there is a difficult return/exchange/store credit policy. And that brings me to my second point; next to each item it should state if it is returnable, or only exchangeable or store credit. It is, otherwise, difficult to buy the product.
Their website was easy to manage. The measurement guide was very helpful. The best part is customer does exist, live! Travis & his manager were helpful, informative & prompt with their replies. I'm appreciative of their assistance and I look forward to continuing business with this company.
They are an extremely false company, that advertise "free postage", then when you purchase the product, they send you to the Paypal site to type in your details. After they receive this, they then decided to add the postage (about $20) to the purchase price for delivery. Yet when asked about the false "free postage" was met with a "oh well, too late". IF the free postage is ONLY available to certain areas, why not specify that? If they are going to add an extra amount more than the original sock price, why not CONFIRM with you first? Totally disgusted at their deception and further lack of total regard for the customer when asked about this misinformation.
I was SO nervous to order these online. I am a person who NEEDS to try on my stockings. My doc just diagnosed me with plantar DVT,. He said I need special stockings. I ordered these, and they are FANTASTIC! Thank you!"
There is no one in charge at this place to do an exchange on an order that they have messed up. I will get to the bottom of this even if I have to lodge a complaint to the BBB.
Great company to deal with... Have purchased 2 times already with no issues. Also They have free fast shipping... Thank you so much stacey
Had ordered stockings for my mother and on site specified knee length. The box says calf and that is what they cover. Called to return and was told knee and calf are the same. Say what Willis. Are wrist and elbow then the same. They want to charge me mailing fee and restocking fee for their error. Will eat the money spent but never never use these guys. I had always used ** ( excellent) but went cheap here and got bit.
**[competitor information redacted by admin]
I found compressionsale.com guys completely true with their words. They serve the same as they commit to. The interface of the website also appeared very easy and smooth to me and I got my requirement fulfilled completely. I had nice experience with website and I will love to recommend this to my friends.
I returned $255.84 worth of stockings. My credit card was charged an extra $78.51. The total for both transactions = $334.36. In return, I received stockings worth $149.82. Do the math. This company stole $184.54. I will never do business with this company again.
My chronic venous insufficiency is quite embarrassing and painful. I've been purchasing products from COmpressionSale.com for years to treat my condition, and they really do help ease the symptoms of my condition. Thank you.
15 minutes after I ordered 2 pairs of compression stockings from this company I called back to change my order. They were closed toe and I wanted open toe. I was told they were not available in open toe. Rather than making a hasty decision on different socks I said cancel the original stockings and I would make a different selection at my leisure. Now begins the incredible story. I was told the original was not cancellable ( 15 minutes after I made the order!) Yes I could return them. Subject to a 15% restocking charges, Approx. $15.00 charge for shipping, and the new stockings would be replaced at the list price if they were bought on sale. Two calls to customer service produced the abrupt answer, its in our return policy.
Buyer Beware & make sure you read the fine print at the very bottom of their web site. The web site sounds like they are customer friendly and I usually am a stickler for reading ALL the fine print - I goofed this time. When you order, if something doesn't fit, to return it - 1st you have to email them for a "Return Number" 2nd you pay for return shipping and it MUST be in the original box/packaging and in resellable shape. Also it must be washed. They charge you a restocking fee and will give you STORE CREDIT only for the ones you tried on. Any that you did not try on, they will give you your $$ back. The original shipping time took awhile - like 2 weeks. My order was going to just a state away from their store. If you need to contact them for service, in my experience call them, emails seemed to get ignored. If you use this place, you need to have tried on the product in a brick & mortar store 1st. I will not be buying from them again.
Terrible. They have twice sent me the wrong item. Each time I am expected to pay for return shipping and a 15% processing fee. When I called and asked to speak with a manager they told me that don't have a manager. When I called a second time they laughed at me and hung up. Stay away!
They sent me the wrong size socks. I let them know about it, thinking they would replace the item. They did not. Instead they asked for a picture of the item, of the box, the invoice, over and over. After thirteen emails, over twenty pictures and two months, I gave up. So buyer beware. They W I L L N O T T A KE B A CK anything even if its their mistake.
OK, how about some truth here. This is the worst buying experience I have had in 10 years of spending thousands of dollars shopping online. Here is my experience:
Rude customer service, slow to non-existent response, returns not allowed (do not believe the site about 180 day returns it is not true).
It took them a while to process the order. Very slow delivery. Even after they said they shipped it, it took 8 days. When the order arrived I noticed it was a wrong order (which was my bad), but dealing with customer service was a nightmare. They were rude. Also careful that most of their items cannot be returned.
My husband and I both shop on compressionsale - we place our orders together, and have never had a problem with the prices or the services. We're definitely regular customers. This site comes with our highest recommendation. Buying these types of stockings in a store can be kind of embarrassing - they make it so much easier for us. Thank you so much, Compressionsale.
Thank you compressionsale, you're a life saver - I really mean that! Without your Jobst medical stockings I could have suffered horribly after my surgery. Not only do these guys have great products, but they're compassionate toward the people they serve!
Answer: We have free shipping on all orders within the United States. The only charges would be big items such as the donner aids, or heavy items such as the washing solutions.
Answer: Sizing charts are located on the product details page. For knee-highs: measure around your ankle and calf. Then, measure the distance from the floor to the back of your knee. For thigh-high and pantyhose: measure around your ankle, calf, and upper thigh. Then, measure the distance from the floor to your upper thigh (bottom of your buttocks).
Answer: Please contact customer service at 1-800-504-7315 at your earliest convenience.
Answer: Please contact customer service at 1-800-504-7315 at your earliest convenience.
Seller of all sorts of compression stockings.

