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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Betty B.
0 reviews
0 helpful votes
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I like being able to purchase Online & by catalog/phone.

Date of experience: November 20, 2019
KRISTIE H.
0 reviews
0 helpful votes
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Quick response and received on time
November 20, 2019

Quick response and received on time

Date of experience: November 20, 2019
Cecelia H.
0 reviews
0 helpful votes
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Products always satisfy a need
November 20, 2019

Products always satisfy a need

Date of experience: November 20, 2019
Rene G.
0 reviews
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So easy and so many good items
November 20, 2019

So easy and so many good items

Date of experience: November 20, 2019
Romuald S.
0 reviews
0 helpful votes
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Just what I needed
November 20, 2019

Just what I needed

Date of experience: November 20, 2019
Denise H.
0 reviews
0 helpful votes
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Great customer service, didn't recieve one of my items, it was taken care of promptly

Date of experience: November 20, 2019
Karen B.
0 reviews
0 helpful votes
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Just what we needed for our collection love it
November 20, 2019

Just what we needed for our collection love it

Date of experience: November 20, 2019
Jennie Y.
0 reviews
0 helpful votes
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I have always enjoyed shopping at collections ETC
November 20, 2019

I have always enjoyed shopping at collections ETC.

Date of experience: November 20, 2019
Wilma B.
1 review
0 helpful votes
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I enjoy the ease of shopping in your catalog
November 20, 2019

I enjoy the ease of shopping in your catalog. There are not many stores here where I live and the variety is lacking.

Date of experience: November 20, 2019
Sue L.
0 reviews
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Very nice looking and made very well
November 20, 2019

Very nice looking and made very well.

Date of experience: November 20, 2019
Jeanette S.
0 reviews
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Very good would like a faster delivery
November 20, 2019

Very good would like a faster delivery

Date of experience: November 20, 2019
David Y.
3 reviews
0 helpful votes
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Na
November 20, 2019

Na

Date of experience: November 20, 2019
Sylvia G.
0 reviews
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Fast shipping, however, 2 skirts (wine/green) fabric was a bit thinner than appeared in catalog.

Date of experience: November 20, 2019
Nancy L.
1 review
0 helpful votes
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So many products to look at and select
November 20, 2019

So many products to look at and select. Glad to have the opportunity to browse and make the decisions.

Date of experience: November 20, 2019
Darrel S.
1 review
0 helpful votes
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I ordered 5 items recently
November 20, 2019

I ordered 5 items recently. 1) The invoice that was sent me online was different than the amount deducted from my checking account and then an additional amount was also deducted, eventually credited, however there were two amounts deducted rather than one. 2) One of the items was not in the box even though it noted that it was. 3) I had to call and get the absent item sent out and was again charged an amount to my checking account even though I had already paid for the item and it was a replacement for an item that didn't arrive like noted. 4) Conversations with customer services didn't give me the satisfaction that I have had from you in the past. Summary, I ordered 5 items, only 4 arrived, I was charged three amounts(eventually 2 were credited to my account) however Collection's had my money for almost a week when the items had already had been paid for.

Date of experience: November 20, 2019
Gail M.
2 reviews
0 helpful votes
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Ok
November 20, 2019

Ok

Date of experience: November 20, 2019
Mary B.
0 reviews
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Easy and efficient...
November 20, 2019

Easy and efficient...cannot wait to receive order.

Date of experience: November 20, 2019
Jacquline H.
0 reviews
0 helpful votes
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The products were great; the customer service was not that great. Some of the representatives will follow policy no matter what; they do not put the needs or request of the customer first. I was was very disappointed when the representative wouldn't budge or work with me to suggest a alternative to my request.

Date of experience: November 20, 2019
Karen F.
0 reviews
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Ordering is easy..
November 20, 2019

Ordering is easy..

Date of experience: November 20, 2019
Doris W.
0 reviews
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I do not remember what I bought but everything I get from U is Good.

Date of experience: November 20, 2019

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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