Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Collections Etc.

Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Collections Etc.?
grey stargrey stargrey stargrey stargrey star

Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
This company does not typically respond to reviews

Instant Feedback

415,335 reviews

We monitor reviews for authenticity

Selene L.
1 review
0 helpful votes
Follow Selene L.
Unfollow Selene L.
Share Review
Report Review

Ordering is so easy, shipping is fast, product is excellent

Date of experience: May 26, 2020
Michael O.
1 review
0 helpful votes
Follow Michael O.
Unfollow Michael O.
Share Review
Report Review

Smooth, efficient and easy
May 26, 2020

Smooth, efficient and easy. Received my order in a timely manner.

Date of experience: May 26, 2020
Marcia N.
1 review
0 helpful votes
Follow Marcia N.
Unfollow Marcia N.
Share Review
Report Review

Okay
May 26, 2020

Okay

Date of experience: May 26, 2020
Geneva B.
1 review
0 helpful votes
Follow Geneva B.
Unfollow Geneva B.
Share Review
Report Review

It was very easy & quick shopping
May 26, 2020

It was very easy & quick shopping

Date of experience: May 26, 2020
karen l.
1 review
0 helpful votes
Follow karen l.
Unfollow karen l.
Share Review
Report Review

Exactly what I wanted
May 26, 2020

Exactly what I wanted - good price - good service

Date of experience: May 26, 2020
Caye U.
1 review
0 helpful votes
Follow Caye U.
Unfollow Caye U.
Share Review
Report Review

Nice comfy bedspread
May 26, 2020

Nice comfy bedspread. Not too thick for spring & summer. & a king. Is actually a king!
So soft thank you

Date of experience: May 26, 2020
Nancy W.
1 review
0 helpful votes
Follow Nancy W.
Unfollow Nancy W.
Share Review
Report Review

Product was just like the picture no suprises

Date of experience: May 26, 2020
JERRY C.
1 review
0 helpful votes
Follow JERRY C.
Unfollow JERRY C.
Share Review
Report Review

The Solar Colorful Wine Spinner we received was a complete waste of money. The Spinner design looks good but a 40 mph wind is required for it to spin. Design is terrible.

Date of experience: May 26, 2020
Sandra T.
1 review
0 helpful votes
Follow Sandra T.
Unfollow Sandra T.
Share Review
Report Review

No comment
May 26, 2020

No comment

Date of experience: May 26, 2020
Debbie F.
1 review
0 helpful votes
Follow Debbie F.
Unfollow Debbie F.
Share Review
Report Review

It was a sympathy gift for a friend
May 26, 2020

It was a sympathy gift for a friend. She absolutely loved it.

Date of experience: May 26, 2020
Ellen B.
2 reviews
0 helpful votes
Follow Ellen B.
Unfollow Ellen B.
Share Review
Report Review

SO far so good
May 26, 2020

SO far so good

Date of experience: May 26, 2020
Mary C.
1 review
0 helpful votes
Follow Mary C.
Unfollow Mary C.
Share Review
Report Review

My experience was good
May 26, 2020

My experience was good. I am always happy with what I order.

Date of experience: May 26, 2020
Texas
2 reviews
8 helpful votes
Follow Rita J.
Unfollow Rita J.
Share Review
Report Review

Shipping Charges
May 27, 2020

I have shopped with this company for many years and never had a problem until this last order. I had a feeling since most companies were closed due to the Covid crisis that maybe there would be a delay in shipping the items. Until I finished with my order did a notice pop up stating "a delay may occur". I had even added extra "express shipping". I waited over a week (which is the usual for standard shipping) before I tried to send a email to customer service. The web site just wouldn't process so I tried calling to find out no one in customer service. I waited a few more days to call again & was able to leave my number for a call back. Within 15 min someone did call. I explained the situation and the girl said I see your order has left the warehouse. Really? I had checked before calling & it said "still in warehouse". I had to repeat this is now "standard shipping" and not "express shipping" & wanted to get reimbursed. She hesitated, put me on hold and came back stating I would get reimbursed $6. So now I wait another 10 days to see if I due get reimbursed. I know this was bad timing but somewhere on the site it should have stated a delay, not wait until you paid.

Date of experience: May 26, 2020
Charlee R.
1 review
0 helpful votes
Follow Charlee R.
Unfollow Charlee R.
Share Review
Report Review

The packaging was not very good as the box was opened when it arrived.I just took it in the house haven't went through it yet. I hope everything I ordered is in it.

Date of experience: May 26, 2020
C Q.
1 review
0 helpful votes
Follow C Q.
Unfollow C Q.
Share Review
Report Review

2 items are are back order
May 26, 2020

2 items are are back order. I received all items except the 2 puzzles.

Date of experience: May 26, 2020
juanita m.
1 review
0 helpful votes
Follow juanita m.
Unfollow juanita m.
Share Review
Report Review

I am 85 percent satisfied in all with collections but am having trouble with an order exchange from maech/april...

Date of experience: May 26, 2020
sharon g.
1 review
0 helpful votes
Follow sharon g.
Unfollow sharon g.
Share Review
Report Review

Great
May 26, 2020

Great

Date of experience: May 26, 2020
Dena C.
1 review
0 helpful votes
Follow Dena C.
Unfollow Dena C.
Share Review
Report Review

I was pleased with the products that I received from you. I will probably order again.

Date of experience: May 26, 2020
Sandy P.
1 review
0 helpful votes
Follow Sandy P.
Unfollow Sandy P.
Share Review
Report Review

Have always had great service and have been please with my orders

Date of experience: May 26, 2020
Shea P.
1 review
0 helpful votes
Follow Shea P.
Unfollow Shea P.
Share Review
Report Review

So pleased, I placed a second order
May 26, 2020

So pleased, I placed a second order.

Date of experience: May 26, 2020

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
See all photos