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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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maryann w.
1 review
0 helpful votes
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Good slow shipping
June 5, 2020

Good slow shipping

Date of experience: June 5, 2020
marsha w.
1 review
0 helpful votes
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Was ok
June 5, 2020

Was ok

Date of experience: June 5, 2020
Josefina J.
1 review
0 helpful votes
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Too much charge for delivery
June 5, 2020

Too much charge for delivery

Date of experience: June 5, 2020
Tracy C.
1 review
0 helpful votes
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Item ordered not good quality
June 5, 2020

Item ordered not good quality

Date of experience: June 5, 2020
John B.
1 review
0 helpful votes
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Sent e-mail that I did not receive total order. Received 5 plants instead of 6 plants.

Date of experience: June 5, 2020
Sybil B.
1 review
0 helpful votes
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I received the extra-thick foam cushion, but still haven't received the tablecloths - neither one. Their shipping is horrible - it takes a long time and they don't tell you it's back ordered until you've given up on it. Their website should tell you they're out or if they can't ship it right away, they could at least tell you. I'm expecting a shipment now and heaven only knows when it'll arrive and how much will be missing. I get the same response from my friends who have stopped ordering from them.

Date of experience: June 5, 2020
Brenda G.
1 review
0 helpful votes
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Love the items I ordered
June 5, 2020

Love the items I ordered.

Date of experience: June 5, 2020
Stacie M.
1 review
0 helpful votes
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I received all items ordered, except 1
June 5, 2020

I received all items ordered, except 1. Still waiting on 1 item to be shipped.

Date of experience: June 5, 2020
Jacqueline M.
1 review
0 helpful votes
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Do NOT like the 'handling fee' added!
June 5, 2020

Do NOT like the 'handling fee' added! :(

Date of experience: June 5, 2020
Terry T.
2 reviews
0 helpful votes
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Site is user friendly and quick checkout
June 5, 2020

Site is user friendly and quick checkout. Too long delivery time.

Date of experience: June 5, 2020
Jerry L.
1 review
0 helpful votes
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Nice product at a fair price
June 5, 2020

Nice product at a fair price. Decent shipping cost and time.

Date of experience: June 5, 2020
Shirley S.
1 review
0 helpful votes
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I'm mostly satisfied with the order, There was 1 item I did not receive but was charged and said it should have been there. Contacted customer service a couple days ago by email, but have no response yet. I'm sure it overwhelming right now. I just keep checking. This is the 1st issue I can remember in many years of ordering. Overall I really like the company

Date of experience: June 5, 2020
Carolyn R.
1 review
0 helpful votes
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Satisfied with purchase
June 5, 2020

Satisfied with purchase

Date of experience: June 5, 2020
Judy P.
1 review
0 helpful votes
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A
June 5, 2020

A

Date of experience: June 5, 2020
DeAnn P.
1 review
0 helpful votes
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My favorite to find just what I like/need
June 5, 2020

My favorite to find just what I like/need

Date of experience: June 5, 2020
Debbie B.
1 review
0 helpful votes
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I am very pleased with the purchase I made, and will continue to shop at Collections.

Date of experience: June 5, 2020
Michelle N.
5 reviews
0 helpful votes
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White solar hooting owl hasn't worked since received. Contacted customer service with some questions. Have not received a reply.
2 other products are good and enjoying them

Date of experience: June 5, 2020
margaret k.
1 review
0 helpful votes
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Thought it was very personal for new baby
June 5, 2020

Thought it was very personal for new baby

Date of experience: June 5, 2020
Bobbie R.
1 review
0 helpful votes
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Just ordered
June 5, 2020

Just ordered. Looks nice.Hoping

Received May 31. Beautiful but heavier than I had hoped for. Too warm for Phoenix summer nights.

Date of experience: June 5, 2020
VIRGINIA S.
1 review
0 helpful votes
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1st-Class!
June 5, 2020

1st-Class!

Date of experience: June 5, 2020

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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