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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Dwayne S.
1 review
0 helpful votes
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Received item quickly
June 10, 2020

Received item quickly. Pleased with the item.

Date of experience: June 10, 2020
Denise G.
1 review
0 helpful votes
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Loved the bathrobe jacket!
June 10, 2020

Loved the bathrobe jacket!

Date of experience: June 10, 2020
Steve G.
1 review
0 helpful votes
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Poor Service
June 10, 2020

Poor Service

Date of experience: June 10, 2020
Shirley B.
1 review
0 helpful votes
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My overall experience was good
June 10, 2020

My overall experience was good

Date of experience: June 10, 2020
Katherine S.
1 review
0 helpful votes
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Really enjoy shopping Collections
June 10, 2020

Really enjoy shopping Collections

Date of experience: June 10, 2020
Beverly H.
1 review
0 helpful votes
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I like shopping Collections.com
June 10, 2020

I like shopping Collections.com. Always interesting items but like anywhere else, the quality isn't always the greatest. Don't like the material of the curtains I just bought; more like outdoor flags. But they will do for one season.

Date of experience: June 10, 2020
Darlene W.
1 review
0 helpful votes
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Satisfied with pricing quality and delivery
June 10, 2020

Satisfied with pricing quality and delivery. Will order again

Date of experience: June 10, 2020
Julianne D.
1 review
0 helpful votes
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Previously purchased this item & liked the way it held up under rain & wind.

Date of experience: June 10, 2020
Tina M.
1 review
0 helpful votes
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I gave it 4 stars because of the handling fee
June 10, 2020

I gave it 4 stars because of the handling fee. If you give your customer free shipping it defeats the purpose. Also, the one curtain had missing hooks on it. I did not open the tree cat up yet, that is a gift. I'm hoping it's nice. Overall, my experience was nice.

Date of experience: June 10, 2020
Janet P.
1 review
0 helpful votes
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I order all the time but still having an issue with one order from May 15th. Customer Service said they were re-sending. Waiting.

Date of experience: June 10, 2020
Laura M.
1 review
0 helpful votes
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Easy to get ahold of customer service however I needed to return my product and once it was received back into collections Warehouse it's still taking way too long to get my refund. They said it will take another five to seven business days. During this time of financial distress due to covid-19 it's way too long for me to be using collections to be waiting to get my refund.

Date of experience: June 10, 2020
virginia e.
1 review
0 helpful votes
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I haven't received all of my order yet which I'm not to happy with but everything else was satisfactory

Date of experience: June 10, 2020
Diane D.
1 review
0 helpful votes
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My overall experience with Collections has been very good. I have ordered from Collections for a few years.
Their products have been very nice, packaged carefully, etc. However, I find when told a particular item
Cannot ship due to no longer available, that item may still appear in their catalog. Sometimes unsure if I will not receive at all or it may be just back ordered. Note: this has not happened that often, just a bit unclear.

Date of experience: June 10, 2020
Nancy E.
1 review
0 helpful votes
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Ok
June 10, 2020

Ok

Date of experience: June 10, 2020
susan t.
1 review
0 helpful votes
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AS ALWAYS VERY GOOD
June 10, 2020

AS ALWAYS VERY GOOD

Date of experience: June 10, 2020
Jose T.
2 reviews
0 helpful votes
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The birds that I ordered did not fit on the stakes correctly, as they keep falling off. With packing and shipping, it's not worth sending them back!

Date of experience: June 10, 2020
Lorie P.
1 review
0 helpful votes
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Love this magazine
June 10, 2020

Love this magazine. Shop all the time. Love the items I choose. :)

Date of experience: June 10, 2020
Maria S.
1 review
0 helpful votes
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A nice variety of everything to choose from and affordable prices too! Great service which was efficient and my order was correct. Thank You!

Date of experience: June 10, 2020
Phyllis P.
1 review
0 helpful votes
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My happy with my purchase
June 10, 2020

My happy with my purchase

Date of experience: June 10, 2020
Lynn V.
1 review
0 helpful votes
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Many good choices
June 10, 2020

Many good choices

Date of experience: June 10, 2020

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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