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Collections Etc.

4.2

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Jo A.
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I am always pleased with Collections Etc
January 15, 2018

I am always pleased with Collections Etc. They are the best!

Date of experience: January 15, 2018
Teresa N.
1 review
0 helpful votes
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I placed an order the first of November for several items needed for Christmas, including one item on backorder. I checked my account frequently only to watch the backorder date continuously shifting. Finally, the second week of Dec., after being told the item was in and would ship within 24 hours, the available date on My Account changed to Jan. 8,2018 and a phone call verified the same to me so I cancelled the order. One week later, I checked the website, saw the same item suddenly in stock and available, reordered and had it shipped to me in less than a week. Why then all the problems with the original order and the spoken lies and dishonesty of customer service and its supervisors?

Date of experience: January 14, 2018
Sam B.
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Great
January 15, 2018

Great

Date of experience: January 14, 2018
Stephanie M.
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Everything was accurate and package well
January 15, 2018

Everything was accurate and package well. Arrived on time. The grave site arrangement Seemed to be a little cheaply made. Reminded of something I could buy at the dollar store. However, I was still pleased with my order in general.

Date of experience: January 14, 2018
mary I.
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Easy to use website, alot of different items to choose from will use again, loved it

Date of experience: January 14, 2018
Susan G.
2 reviews
0 helpful votes
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Annoying
January 15, 2018

Annoying

Date of experience: January 14, 2018
jenny g.
0 reviews
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Love your catalog
January 15, 2018

Love your catalog. You have great items I can't find anywhere else. Always arrives when you say it will.

Date of experience: January 14, 2018
Linda S.
1 review
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Items are photographed nicely, prices are great
January 14, 2018

Items are photographed nicely, prices are great. Items that are delivered to me do not always look as nice as what I see online, particularly if fabric is involved. Fabrics are often flimsy.

Date of experience: January 14, 2018
Dorothy J.
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Order was exactly what we needed
January 14, 2018

Order was exactly what we needed.

Date of experience: January 14, 2018
Jacqueline S.
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I like Collections Etc
January 14, 2018

I like Collections Etc. for their products & quick shipping.

Date of experience: January 14, 2018
Jeffrey J.
0 reviews
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Fast
January 14, 2018

Fast

Date of experience: January 14, 2018
Brenda L.
1 review
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Did your survey earlier
January 14, 2018

Did your survey earlier

Date of experience: January 14, 2018
Gale L.
1 review
0 helpful votes
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Solar switch is hard to figure out.
January 14, 2018

Solar switch is hard to figure out.,.

Date of experience: January 13, 2018
C S.
1 review
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They notified me close to Christmas that the T-shirt was backordered, so I selected an alternate, as they suggested I do. Then a few days before Christmas, they notified me that the alternate was backordered. Not a happy customer.

Date of experience: January 13, 2018
tabletop t.
1 review
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I ordered a tabletop tree that did not light up with repeated tries. I was disappointed since i did not have time to get another one before Christmas. I decided that i was not going to return since i would have to pay 7.99$ in shipping and the tree was 13.99$. But I was pleasantly surprised when I told them my situation they did reimburse the full amount of the tree. Thank you Collections etc. I will order again in the future

Date of experience: January 13, 2018
Patricia S.
1 review
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I still haven't received the item that was back ordered - oven liners

Date of experience: January 13, 2018
Carol S.
0 reviews
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As always, very satisfied with Collection Etc
January 13, 2018

As always, very satisfied with Collection Etc

Date of experience: January 13, 2018
Judy S.
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Window candles with suction cups were bent and suction cups would not stick. Also remote controls must be used for each separate one.

Date of experience: January 13, 2018
Susan F.
1 review
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After I placed the order, I got the message that the item I need right away wont ship for 6 weeks. FRUSTRATiNG

Date of experience: January 13, 2018
jo V.
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I like my bedspread
January 13, 2018

I like my bedspread

Date of experience: January 13, 2018

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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