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Collections Etc.

4.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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New York
1 review
0 helpful votes
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Not what I expected
January 16, 2024

I thought I was purchasing a car seat heater and massager. I was under the impression that there were separate controls for each. This was not true. The 1 and only power button turned both the massager and heat on. And I found that when the timer went off the heat also turned off. I wanted a car seat heater with a separate button for heat. I will be returning both of them and I will NOT pay the return fee. Very unsatisfied.

Date of experience: January 16, 2024
Ohio
1 review
0 helpful votes
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Compliment
January 16, 2024

No problems! I am extremely pleased with the product and the speed of the shipping!

Date of experience: January 16, 2024
Tennessee
1 review
0 helpful votes
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Love this company!
January 16, 2024

I ordered the Cardinal hand towels and Christmas paper plate set. Both came promptly and well packaged. Love the hand towels hanging from my kitchen drawers. I don't have a dishwasher, (gasp!), so I use paper whenever I can. This plate set isn't heavy duty, but I have plastic plate holders so that isn't a problem. It's very pretty though and comes with both size plates, napkins, and cups.

Date of experience: January 16, 2024
California
1 review
0 helpful votes
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Perfect as usual
January 14, 2024

Always get products that match the catalog descriptions. Quick shipping also.

Date of experience: January 14, 2024
North Carolina
1 review
0 helpful votes
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Like that it came sooner than estimated date of delivery. Looking forward to using it in 2024. It is beautiful!

Date of experience: January 9, 2024
New Jersey
1 review
0 helpful votes
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Received my partial order, waiting on more puzzle books to come in that are on backorder. It seems like it taking forever to get

Date of experience: January 8, 2024
California
1 review
0 helpful votes
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What order?
January 7, 2024

You emailed me to ask for a review on something ordered January 3rd. I haven't ordered anything since the 15th of December. Please contact me asap The bank wants me to accept or deny charges for the past week.

Date of experience: January 6, 2024
Illinois
1 review
0 helpful votes
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Emerald Snowman Tunic
January 6, 2024

Size Large tunic was too large. $11.99 to exchange it is a ridiculous price. I kept it and am giving it to a friend. I was told on the phone the medium was sold out. I saw it right away on Collections online, ordered it, and received the medium. Apparently, phone person didn't know it was available. I won't order from Collections again.

Date of experience: January 6, 2024
North Carolina
1 review
0 helpful votes
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CARDINALS PILLOW COVERS
January 6, 2024

Way more than I expected, beautiful. I have brought many items from the website and never been disappointed

Date of experience: January 6, 2024
Arkansas
1 review
0 helpful votes
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It's awesome thank you so much
January 4, 2024

It's awesome thank you so much for details thank you so much 😊

Date of experience: January 4, 2024
Pennsylvania
1 review
0 helpful votes
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Rip off
January 4, 2024

The order I received was nothing like the picture. Poor quality, thin material, uneven stitching, excessively large. I paid $57 for the two recliner covers. After Collections took their charges for my return off my total, I received $18.00. Customer Service was rude and hung up on me the first time. The second call was no help at all do not order from this company! They are dishonest and have poor quality merchandise.

Date of experience: January 4, 2024
Texas
1 review
0 helpful votes
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Good experience
January 4, 2024

Site was easy to use. I found the item(s) easily. The delivery arrived on the date specified.

Date of experience: January 4, 2024
Indiana
1 review
0 helpful votes
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Communication
January 3, 2024

Communication not greatest. Didn't know
When or if it would arrive. When checking on line, they said they could not find order

Date of experience: January 3, 2024
Illinois
2 reviews
0 helpful votes
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Xmas gifts
January 3, 2024

Excellent, % off added to help me order plus free shipping. Those 2bonuses made me order. If I get more of those I will order more

Date of experience: January 3, 2024
Maryland
1 review
0 helpful votes
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Great service
January 3, 2024

Placed my order and it went off without a hitch. Received items when promised and was not disappointed. Have ordered before and will continue to do so.

Date of experience: January 2, 2024
New Mexico
1 review
0 helpful votes
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Very good
December 31, 2023

Prompt delivery of entire order. Products are of good quality. I'm enjoying them. I have forwarded the site to several friends.

Date of experience: December 31, 2023
Pennsylvania
1 review
0 helpful votes
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Best prettiest stuff in town
December 31, 2023

I all have a good experience with Collections, etc. I've been a customer a long time.

Date of experience: December 31, 2023
Idaho
1 review
0 helpful votes
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Set of 10 brushes
December 30, 2023

Collections Etc is easy to use and they have many great products. I love these brushes so I got a set for each of my granddaughters.

Date of experience: December 30, 2023
Indiana
1 review
0 helpful votes
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Orders
December 30, 2023

Orders were delivered in a timely matter. All products were excellent condition. Everything was correct.

Date of experience: December 30, 2023
New Jersey
2 reviews
0 helpful votes
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Very satisfied
December 30, 2023

Always pleased with the orders and deliveries. Good quality merchandise.

Date of experience: December 30, 2023

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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