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Collections Etc.

4.2

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Deborah O.
1 review
0 helpful votes
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Good
October 8, 2020

Good

Date of experience: October 8, 2020
Barbara S.
1 review
0 helpful votes
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Like the look
October 8, 2020

Like the look

Date of experience: October 8, 2020
Stefanie S.
1 review
0 helpful votes
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It was very easy to order and the money I paid was worth it

Date of experience: October 8, 2020
Arun M.
1 review
0 helpful votes
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Very smooth experience
October 8, 2020

Very smooth experience. The product was as defined. I would have hoped for little more space in between the layers as my big running shoes don't fit.
But good for small shoes and sandles..

Date of experience: October 8, 2020
Joyce N.
1 review
0 helpful votes
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I love Collectionsetc!
October 8, 2020

I love Collectionsetc! I knew they would have just what I needed at a reasonable price!

Date of experience: October 8, 2020
Debby R.
1 review
0 helpful votes
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Items were as described and they arrived pretty quickly. Happy with the free shipping option. Often, I am ready to order something on line and when I find out how much shipping ads, I delete the order. More companies should find ways to offer free shipping. Good job!

Date of experience: October 8, 2020
Dawn A.
1 review
0 helpful votes
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Easy item location
October 8, 2020

Easy item location
Returned 1 item, as the item didn't fit properly for stated size.

Date of experience: October 8, 2020
Polly G.
1 review
0 helpful votes
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I do not feel you should pay a monthly fee to buy from them. It's outrageous! If I have to pay that I will never buy from them again.

Date of experience: October 8, 2020
Martha B.
1 review
0 helpful votes
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Just what I needed for gifts
October 8, 2020

Just what I needed for gifts

Date of experience: October 8, 2020
sab G.
1 review
0 helpful votes
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Can't get ahold of customer service for an order placed several weeks ago.

Date of experience: October 8, 2020
Patricia H.
1 review
0 helpful votes
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I was supposed to get $5 off plus free shipping
October 8, 2020

I was supposed to get $5 off plus free shipping. I only received the free shipping

Date of experience: October 8, 2020
Disappointed J.
1 review
0 helpful votes
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Clock is way to heavy to put on wall an way to heavy to send back
Should be made of plastic

Date of experience: October 8, 2020
Laurie S.
1 review
0 helpful votes
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Thanks
October 8, 2020

Thanks

Date of experience: October 8, 2020
Timothy K.
1 review
0 helpful votes
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Quality of purchase was not as expected, just above a piece of trash! Will think twice before ordering from you again.

Date of experience: October 8, 2020
Patricia C.
1 review
0 helpful votes
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I already ordered and received the door mat and love it so I am buying more for my other doors

Date of experience: October 8, 2020
Velma W.
1 review
0 helpful votes
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Website is easy to navigate
October 8, 2020

Website is easy to navigate

Date of experience: October 8, 2020
Joseph R.
1 review
0 helpful votes
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Ordering by phone was IMPOSSIBLE due to billing issues.

Date of experience: October 8, 2020
Sandra B.
1 review
0 helpful votes
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I have always had excellent experiences with Collectionetc. That is why I keep purchasing from there. Good quality, fast delivery, and over all experience is 5 star.

Date of experience: October 8, 2020
Patricia D.
1 review
0 helpful votes
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Website is easy to order from
October 8, 2020

Website is easy to order from.

Date of experience: October 8, 2020
New York
1 review
2 helpful votes
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Customer NO service
October 8, 2020

My FIRST order has been MISSING in transit for the last 7 days 350 miles from delivery destination. Collections, Etc. insists the package is in Clinton, PA but Fedex says package departed that location and is now lost. I tried 4 different numbers and a whole day to contact Collections, Etc. without success. I tried the "they'll call me back" and waited, and waited without a call back all day and night. I had to call as if I was placing an order to even speak to anyone. All they said was package was in Clinton, PA. They don't know what the word "departed" means. I had to get really nasty to speak to a supervisor. I had Fedex on one phone, Collections, Etc. on the other. Fedex is starting a "file". Finally Collections, Etc. SAY they'll refund my $90. We'll see. This was my first order and it will be my last! I don't need this frustration. I've never, ever had so much problem contacting a business.

Date of experience: October 8, 2020

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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