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Collections Etc.

4.2

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Collections Etc. Reviews Summary

Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.

service
257
value
265
shipping
270
returns
109
quality
252
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415,335 reviews

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Colorado
1 review
0 helpful votes
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Great buys!
January 16, 2023

Always great items at a reasonable price. Don't wait to long to order something you love or it will probably be gone.

Date of experience: January 15, 2023
Florida
1 review
0 helpful votes
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Magnets for kitchen
January 15, 2023

Magnets on dishwasher are great! Love the holiday idea

Date of experience: January 15, 2023
Kentucky
2 reviews
0 helpful votes
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Tried to send them back the couch and love seat cover were to sm. The price to send them back was $65.00. Through the USPS. I will not order anything else like that Through collections again.

Date of experience: January 15, 2023
Virginia
1 review
0 helpful votes
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Clothing
January 15, 2023

Clothing was not as nice as I'm used to getting from Collections. These were Christmas tops and the appliqués looked cheap. I've always had good quality from Collections, but admit this is the first time I've ordered clothing with appliqués. Shipping was quick and accurate.

Date of experience: January 15, 2023
North Carolina
1 review
0 helpful votes
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Missing an item
January 15, 2023

All was fine except I'm missing one item that I ordered.

Date of experience: January 14, 2023
New York
1 review
0 helpful votes
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Multiple Christmas items
January 14, 2023

Items were shipped and received in a timely manner. Items were packaged well to prevent breakage

Date of experience: January 14, 2023
Illinois
1 review
0 helpful votes
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Not a bit pleased,!
January 14, 2023

I bought as I previously mentioned,a Quilt (a big tear in it), a heating massage pad (doesn't heat), 4 mug handles(I like), dishwasher magnet cover(I like), my order came to $148.63, which additional.65 was taken out, which for some reason, an in turned, MasterCard blocked my card, for they got concerned, but I'm upset, that the Quilt I purchased, I can't return it, so was told to keep it, an I will get a refund of the price of the Quilt, in 5-7 days, well its been way over that, an I haven't received that refund. So I'm enquiring where my refund of the Quilt?

Date of experience: January 14, 2023
Florida
1 review
0 helpful votes
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Probably not again
January 14, 2023

Since I found through Amazon, I presumed I would get a 2 or 3 day turnaround. I did not, and missed my event date, even though I paid additional shipping. I can't find my invoice, but I believe I'm missing one of the items I ordered. I don't believe I will do business with Collections Etc. again.

Date of experience: January 13, 2023
Nevada
3 reviews
3 helpful votes
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This company is a FRAUD. I purchased $354.09 in merchandise and they placed a hold for over $1,500 with my bank. This has overdrawn my account by over $600. I called Collections, Etc. and have been told by 3 different people that this is their pattern and practice. I was also told not to worry that the excess funds will be released in 6 days. WTF? My account is overdrawn by $600 leaving me without access to any funds for 6 days and they casually tell me not to worry? I guess I'll just go without food for the next 6 days. Needless to say, I canceled my order and am sitting waiting, hungry, for my money to be returned to me.

Date of experience: January 13, 2023
New York
1 review
0 helpful votes
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1) Ice Carpet 2) Chair Armrest Covers
January 13, 2023

Two items ordered. The ice carpet was delivered very timely. Much sooner than the estimated 7-10 business days. The chair armrest covers was delivered this week. Longer than the estimated delivery; however, this was possibly due to the two back-to-back holidays, Christmas and New Year. I was a little concerned at first because the link to Federal Express could not provide status. Wasn't working. Few attempts made. Historically, Federal Express has very poor online and phone customer service. Can never get through or links don't work. I called Collections Etc. customer service and the person was able to confirm item should be delivered soon and to give it a few more days. The arm covers was delivered next day, January 10th.

Date of experience: January 13, 2023
Kansas
1 review
0 helpful votes
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12-24 order deliveryu
January 13, 2023

Received all items in good shape. The color-changing tree, the color-changing Nutcracker, and the train.

Date of experience: January 13, 2023
Missouri
1 review
0 helpful votes
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Good!
January 13, 2023

I was pleased with the order. The pajamas were not what I expected, so I returned them. Hope to see the refund soon.

Date of experience: January 13, 2023
Missouri
1 review
0 helpful votes
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Deer Runner—Blue
January 13, 2023

This was the second runner I ordered because I loved the first one. It goes perfectly with my Christmas decor & is beautifully made.

Date of experience: January 13, 2023
New York
1 review
0 helpful votes
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Waiting
January 13, 2023

Still waiting for the all in one shampoo. Have not received,says back order on slip. Still want the product

Date of experience: January 13, 2023
Pennsylvania
1 review
0 helpful votes
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Recent order
January 12, 2023

Everything went okay. Just disappointed that the 4doll set in animal pj's with accessories wasn't available

Date of experience: January 12, 2023
Delaware
1 review
0 helpful votes
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Very Satisfied
January 11, 2023

Everything is great, and very good quality! The items I ordered filled my needs to a T.

Date of experience: January 11, 2023
Mississippi
2 reviews
0 helpful votes
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Very happy
January 11, 2023

I love the products sold by Collections. I h ss g er been a customer for many years. I get my moneys worth from them. The products hold up to wear and tear. I am very happy with this company.

Date of experience: January 11, 2023
Michigan
1 review
0 helpful votes
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Love the item
January 11, 2023

Guess it was great as it was a gift and was sent to the person whom I bought it for...She emailed me and said it arrived...Nothing broken...

Date of experience: January 11, 2023
California
1 review
0 helpful votes
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Ordered 12/05/22. Curtain valance
January 11, 2023

I ordered Christmas valances. I tracked it to Barstow with address 214 Laat Dr. Claremont Ca *******
My mailing and billing address is 214 Lamar Dr Claremont Ca *******. I called and waited but still haven't received my order. The $ was taken out and I didn't receive my order.

Date of experience: January 10, 2023
Michigan
1 review
0 helpful votes
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My order
January 10, 2023

My order arrived in a timely fashion. All is well. Thank you, Collectors.

Date of experience: January 10, 2023

From the business

Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!


collectionsetc.com
Founded in 1997
Elk Grove Village, IL
+53
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