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Collections Etc. Reviews Summary
Collections Etc. has a rating of 4.2 stars from 113,529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Collections Etc. most frequently mention timely manner, good quality and customer service. Collections Etc. ranks 1st among Outdoor Equipment sites.
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The recliner cover fit perfectly. We have looked and purchased several which did not do what we wanted.
Poor quality and overpriced, however they did fit.
Comforter was just as described. Weight, color and quality is just as I wanted.
It was easy I love it
A bit slow to begin and understand system. Should do better next order. Thank you for your patience. Russell
I have to agree with the other negative comments... and this is after I have given this company several opportunities to fix their mistakes. Terrible company that I would suggest avoiding. Does not stand by their policies and promotions. Customer service is a waste of time that will only say you (the customer) are wrong, only providing an explanation that doesn't explain or address the issue. I have never dealt with a company before with such poor customer service as this one.
Love the products and shopping is easy.
These people charge your credit card twice, do not order from them, then they don't want to cancel your order.
It was great.
My sloggers came pretty fast and I LOVE them. So easy to slip into and are secure. I love walking and working in my back yard with them.
Never had any type of issue. Good customer service. Shipments received in timely manner.
All products have been as I have expected.
When we first received the order, it was only half complete. I had to contact your customer service to have the second item sent. When we received the missing item it was of a different fabric than the first item
Quality products for reasonable price.
Bought the biker dude and biker babe for son and daughter-in-law since they own a Harley and love to garden.
I have always loved your products & prices. When I did receive a damaged item I was satisfied with the response I received & how quickly it was handled.
Very disappointed in the recliner cover I ordered. Even after washing, it gets lint all over everything.
I placed an order in November. It was lost by FedEx. I called collections etc but was told to wait to confirm it had been lost. I had to convince the cust. Service rep it had been longer than the 10 business days. I was told it would be reshipped at no charge to me and I would likely receive it by Christmas. At the expected date, I had not received a confirmation email of shipment or my items. When I called again, I was told it was backordered until March. Now, I am being charged again for the items I never received in the first place. This company should be sued.
Do not order from these people they will charge you 999 shipping and if it's the wrong thing and you have to send it back they're going to charge you 799 to ship it back do not order it is a scam the merchandise is ridiculous not quality at all.
They sold me into finishing my purchase when it said in there I can get $15 back if I register to their Premier Savings. I can get it thru a check and cancel my subscription before it charge me on the monthly fee. WELL IT IS A HUGE LIE! Emailed them and never got the answer.
I am not upset with the items themselves but the service. I received my order 12/28/18 and I had order 2 sets of curtains and only received one. I called to tell them they didn't complete my order and asked if I could have it expedited because it wasn't my fault they didn't put this in with the rest of the order. They said they don't have that service. I called again and got the same response. I called a 3rd time and requested to speak to a supervisor. I again said this wasn't my fault and I needed this by Christmas could you please send it by express 3-5 day deliver and she said yes. It is 12/28/18 and I still have not received the item that the Supervisor assured would be sent by express. Very upset because now I have to mail the Christmas present which now will cost me additional money~! Poor service
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Find Home Decor, Gifts & Apparel, and Seasonal decorations at Collections Etc. We offer over 3,000 items $14.99 or less. Shop Now!
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members