CoboneReviews 30

These are crooks. They show as if they are offering huge discount but in reality the supplier (hotel etc) are offering the same price. It's better to contact the suppliers directly and do the booking. This way you can even upgrade later on. We had bought Hotel Friday Brunch vouchers where they mentioned that Cobone.com are offering the it for Dhs. 69 instead of Dhs. 150. When we checked in the hotel, they said that it's the basic option that even they are offering for Dhs. 69. When we wanted to upgrade, the hotel said they cannot upgrade it AS IT WAS BOUGHT AT COBONE.COM. Stay away from cobone.com. Go direct.

If you have bought a coupon from Cobone for a Keratin treatment at Hairplay salon in DIFC please be aware that the condition that states the voucher is valid only for 14 inches of hair is a full on hoax. I was aware of the condition so had checked my hair length which is 18 inches... however little did I know they would measure from the top of my forehead to the longest tip of my hair for which I got slapped with an additional 8 inches above the 14 stipulated and a 240 aed extra charge. I complained at tge store for which I got a whole mumbo jumbo from the shop manager about how to measure wigs length. Just giving you a bit of forewarning.

I did purchase the vouchers for a Dubai fishing trip using the CC and the money fled together with transaction. The voucher stated that I need to make a four day booking in advance for receiving the services. I've done it six days in advance and the merchant, deny to provide the service at the requested date, offering the alternative of one week rescheduling, or adding more than double the voucher cost for an uplift trip on my requested date. Naturally, I did complain to Cobone, and after e-mails exchanges and telephone conversation (mind you, the complain line is always busy and 5-10 min waiting in the queue should be expected), they said, the merchant is right because all the offers on Cobone site are subject to availability, not guaranteed, even the payment had been done and the booking conditional had been fulfilled. Cobone offer the alternative of refund within 3-5 days subject to approval from the management. It is a great disappointment and I am not recommending the company services. Lost of vacation enjoyment, money and time.

I am not happy with the service this website offers, although their deals are not bad. One of their customer service representative is completely inappropriate and untrained, he is very defensive and does not know how to handle customers. The customer is alway right? No such thing on Cobone.com land. In addition, and I think on intention, they keep their deals conditions vague and they don't share them in their policies. I bought a coupon for a massage, to be told later when I arrived at the massage place that only a man can give massage to a man. When I called them to complain, they said that this is the case in the UAE and there is no place in the UAE where a masseuse can give massage to a man, which is not the case.

This website depends on the deal itself, I bought a cobone for a cruise once, and it was a bad experience, totally not what i expected, plus when i reached to the place of the cruise i found better offers and cheaper ones there. I have tried a cobone for a ladies hair saloon as well and it was for 200 AED and when i went there they kept arguing for the hair length and stuff and ended up charging 800 AED extra! So i can't tell the benefit of the cobone anymore!
On the other hand, i bought some stones and cheap items for house and were good and took only about a week to arrive which is also suitable.

So as i said in the beginning, it depends on the dealer and the deal itself, so just be careful and call the dealer to ask about the offer before you buy it, because they are tricky sometimes. Good luck.