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Cobone

1.3

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Cobone Reviews Summary

Cobone has a rating of 1.3 stars from 30 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Cobone most frequently mention and customer service. Cobone ranks 913th among Marketing sites.

service
5
value
6
shipping
1
returns
3
quality
6

We monitor reviews for authenticity

AE
1 review
0 helpful votes
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A Nightmare Experience
December 3, 2024

I had an incredibly disappointing experience with Desert Safari & BBQ by Great Adventure Tourism. What should have been a memorable adventure turned into a nightmare due to poor management and negligence.

The day started with long delays on the roadside and illegal parking arrangements. Midway through the performances, I was forced to leave after receiving a call from the police to move my vehicle. Their 4x4 driver had abandoned us after spotting police lights, prioritizing avoiding his own fine while leaving my family stranded.

We were left hungry, exhausted, and walking with children through the desert back to the main road. The entire experience was chaotic, stressful, and costly, with no regard for customer safety or satisfaction. I strongly discourage anyone from booking with this service if they want a reliable and enjoyable desert safari.

Date of experience: November 30, 2024
AE
1 review
0 helpful votes
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Expired vouchers selling
December 11, 2023

If there is less than 1 star i will select that. I purchased global village voucher from cobone, but I received used voucher from cobone. Then i was waited long time in global village gate and i purchased another ticket from global village ticket counter. Very bad customer service also. No one is responded that time. Waisting time and money. Don't choose cobone.

Date of experience: December 10, 2023
AE
1 review
0 helpful votes
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Fraud...!
Pls, don't use this website or application. After purchase they will tell you the offer is not valid then you need to purchase the full amount, We are already cheated

Pradeesh

Date of experience: July 5, 2022
AE
1 review
1 helpful vote
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Cobone made a false promise of making a reservation for a yacht and asked me to go ahead and purchase the voucher. After I purchased the voucher, the service provider disagreed with the fact that Cobone checked with them about my reservation. And in next 1 minute the reservations lady asks me to ask for a refund and cancel the voucher. Is it a joke or something? When I placed a call to Cobone reservations team, asking for my reservation and the false promise, the lady not only spoke rudely but also banged the phone. Very poor customer service and highly disrespectful.

Date of experience: June 9, 2022
AE
1 review
0 helpful votes
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Good value
March 20, 2022

Bought cobone vouchers for the cove Hotel for a weekend away. Excellent value and easy to use the website and vouchers

Date of experience: March 19, 2022
AE
1 review
1 helpful vote
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Cobone doesnt value customer experience
December 21, 2021

Do not buy Cobone vouchers, they dont value customers experience and doesnt care, just only business

Date of experience: December 21, 2021
AE
1 review
0 helpful votes
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I had an issue with getting an appointment booked at a parlour, however Mustafa from the customer service assisted me with getting a credit of the amount on cancellation and also with transferring it to my friend. He was very prompt and quick to assist. The team is very good

Date of experience: April 8, 2021
AE
2 reviews
1 helpful vote
Follow Tetiana U.
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People! Don't trust this company COBONE.COM "Dubai deals" and this website. They are giving you promotions which is not exist and never return you your money back, provide give you points for 6 month only, what is illegally. I am fighting with them, they destroyed my anniversary celebration! All hotels are booked before they post any offer. Be aware, call to hotel first to ask about offers. They never pick up phone and not available in that address they provide. This is scammers website.

Date of experience: March 25, 2021
AE
1 review
0 helpful votes
Follow Annie G.
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I bought a voucher from Cobone for a spa treatment, at the Bavaria beauty spa.
Was impossible to get an appointment and receptionist rude when I mentioned it was a Cobone deal.
I complained to Cobone who were quick to issue a credit which I used on another deal, My style & Beauty salon in JLT.
I booked the appointment there, they had advertised for gel nail extensions, when I arrived at the salon, they didn't have Gel nail extensions, in turn they offered me to choose Gellish manicure and hair color.
My hair didn't need a hair color so I just chose to do the gellish manicure and pedicure.
The disappointing thing is their product and service was so bad that next day the gellish polish started peeling off, i feel it's a scum.
I felt no need to complain again to Cobone, the problem seems to the merchants advertising for services they can't offer, which cheating.
I feel Cobone should have a way to vet this merchants. It's really a scam and ripping off people.

Date of experience: February 10, 2021
AE
1 review
0 helpful votes
Follow Summaiya S.
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We recently visited Bahi Ajman Palace booked through Cobone.com. We got a good discount. Initially our payment was rejected due to some problem with our Debit card, but as promised, Cobone returned our money within three days n asked us to book again and second time we booked using 3D secured card and it was done. So really very reliable site to book your hotels at great prices. A must to use site- Cobone.com
Thank You!

Date of experience: December 4, 2020
AE
1 review
1 helpful vote
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It's a scam
July 30, 2020

We bought Eid staycation voucher which is denied by the merchant. Then I realise there is no way to contact Cobone as the number doesn't work and nobody replies the email. I'm stuck with my money blocked with them. Please stay away from this scamsters.

Date of experience: July 29, 2020
AE
1 review
0 helpful votes
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Heading charges
July 6, 2020

I bought a voucher through cobone website with AED99, after I went to redeem it, they requested me to pay another 40 dirhams which does not make sense at all, as it was not mentioned on the website.
This voucher is for snapgitness gym.
So be careful before you buy and voucher.

Date of experience: July 6, 2020
AE
1 review
0 helpful votes
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I've sent a claim to Cobone 4 weeks ago, they still not answering accordingly, they sent me 2 messages informing of voucher replacement but never actually did it, and fit each of my emails they continue giving excuses, I've never thought that they could become a scam, be careful!... don't book!

Date of experience: June 21, 2020
AE
1 review
2 helpful votes
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Tried to get a refund. Absolutely no way they said. Not for any reason. So they just steal your money.

Date of experience: October 7, 2019
Saudi Arabia
1 review
0 helpful votes
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I received I response my payment was being reviewed. Within 5 minutes my money was taken from my account and no voucher to be seen. I have called and message and nothing. The voucher was to be used for today. Their response is they will get back to me in 2 days. When you sell vouchers for same day use you can not get back in 2 days and only work 5 days a week. If you sell on the weekend you should have a contact number for the weekend.

Date of experience: June 1, 2019
AE
1 review
0 helpful votes
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I would lile to retract my review due to personal and legal circumstances. Appreciate if the original review was deleted.

Date of experience: April 19, 2019
AE
1 review
2 helpful votes
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POOR
August 3, 2018

I had a very bad experience with cobones voucher. Got it for lal qila restaurant in Abu Dhabi and got denied twice..

Date of experience: August 3, 2018
AE
2 reviews
2 helpful votes
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I have been a Cobone customer for over 5 years and don't understand what is wrong with the other reviewers. I have had great deals, saved lots of money and any time I have had an issue, the Cobone customer service team has really been helpful.My favourite deals have been Ski Dubai, Chillout Ice Lounge and weekend getaways. People are more vocal when complaining so thought I'd stop by and write a nice review for them.

Date of experience: July 2, 2018
AE
1 review
0 helpful votes
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Just avoid them
May 23, 2018

Its better to contact the service provider directly for prices rather than getting coupon from these guys! I bought a buffet coupon for 45 from these guys but the actual price was just 40 directly from the restaurant!

Date of experience: May 23, 2018
Saudi Arabia
1 review
0 helpful votes
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I purchased a deal for elearning cudoo.com from their site cobone.com ksa for 1 year subscription cost 17 dollars however when I received the voucher and register I found out the site isnt well developed some modules or lessons units are missing. So I asked for a refund as I was not satisfied with my purchased. I made the payment via paypal so I expected to get my refund back to my paypal but I was upset they refund it as store credit. And I asked why they wont refund it as the initial paymet method made. They said they made an exceptional refund what a bull$#*! reason. They offered a deal that isnt good. And still they were thinking of their interest instead of the customer. I have no choice but to spend the refund because it has 3 months expiration. Dont puchase in their site

Date of experience: March 4, 2018

From the business

Launched in July 2010 in Dubai, Cobone feature daily deals on the best things to do, see, eat and buy in cities across the UAE and Saudi Arabia. Cobone is an easy and fun way to get fantastic deals on great experiences in your city whilst saving up to 75%. We have deals for Dubai, Abu Dhabi, Riyadh, Jeddah and Dammam and the surrounding areas across categories of Food & Beverage, Destinations, Activities, Beauty, Wellness, Auto, Shop and so much more!


cobone.com
Founded in 2010
Dubai, Dubai