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Clinique

3.6

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Clinique Reviews Summary

Clinique enjoys a strong reputation for its high-quality, science-backed skincare and makeup products, which many customers find effective for various skin concerns. The user-friendly website and personalized shopping experience, including virtual try-ons and tailored recommendations, are frequently praised. However, significant concerns arise regarding customer service, particularly with website functionality, order fulfillment, and responsiveness. Customers have reported frustrating experiences with delayed shipments, incomplete orders, and inadequate support during issues. While product satisfaction remains high, the company must address its online service shortcomings to enhance overall customer experience and loyalty.

This summary is generated by AI, based on text from customer reviews

service
50
value
47
shipping
41
returns
32
quality
43

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Croatia
2 reviews
0 helpful votes
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Very good website
September 19, 2022

Yeah this site has lots of useful information for people of all ages and races. Their knowledge is simply superb and worthy of your time.

Date of experience: September 19, 2022
Oregon
1 review
0 helpful votes
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Love this company
September 3, 2022

I'm impressed with all stuff from Clinique. I use their creams every day! However, I have a dry skin, their creams are the best.

Date of experience: September 1, 2022
Canada
1 review
0 helpful votes
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Great service
August 29, 2022

Clinique products are my favourites. The product's quality and consistency are excellent. Highly recommended!

Date of experience: August 29, 2022
Georgia
14 reviews
2 helpful votes
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Absolute go to!
August 27, 2022

Clinique is my favorite brands for skin care and also make up. I love the mild scent on their products I love how good it feels on the skin and overall the quality and value highly recommend.

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Date of experience: August 27, 2022
Spain
4 reviews
0 helpful votes
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Ich möchte dem Unternehmen sehr für seine Professionalität und Freundlichkeit danken. Sehr reaktionsschnelle, geduldige und zuvorkommende Fachleute

Date of experience: August 3, 2022
Virginia
2 reviews
0 helpful votes
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I am very pleased
July 29, 2022

I am very pleased with the service and the care shown by the employees in shaping the order, which always arrives on time, safe and sound.

Date of experience: July 29, 2022
Canada
3 reviews
1 helpful vote
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Their products are terrific - truly. Absolutely no complaints. But good luck trying to get their site to give you the free products that they promise. And they send you misleading advertising eg: 15% off and then you find out after the order is made and you call the Service Line that you "don't qualify". This is the kind of gimmick that was made infamous by banks, insurance, and auto companies. I suggest buying their products at Sephora.

Date of experience: July 26, 2022
Ukraine
1 review
1 helpful vote
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I heartily recommend it :)
July 15, 2022

I always wanted a good powder, all the powders i had were always thrown in the trash... this powder is incredible... i took it for the summer, because i can't even use bb in the summer, my face is so shiny that i can see in space, i also have spf cream shiny, + outside my face sweats a lot... this powder is an escape... i took it in shade 5 - medium... girls - perfect! It's perfect... i just stroke the brush and the shiny skin got matte... i heartily recommend it :)

Date of experience: July 15, 2022
Maryland
17 reviews
8 helpful votes
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I was looking for a skin care line years ago and I came across Clinique. I so glad I did. Their products make my skin look bright, translucent, youthful, all the wonderful things you want for your face. They have samples you can try too. Right now, they have 30% of site wide. Just an example of the type of promotions they have all the time. I really hope you try their products! I'm so glad I did!

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Date of experience: June 22, 2022
Israel
1 review
4 helpful votes
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I will never shop with them again! - good vendor should not rely only on the quality of their products but also give a good service! Especially when the products are expensive!
They did not want to help or showing like they care while I have contacted them few times regarding my return and refund.

Date of experience: May 27, 2022
India
3 reviews
1 helpful vote
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Lovely
May 27, 2022

It is very good for my skin. I really like the product. No rashes or pimples. I would love to try it again and again.

Date of experience: May 27, 2022
Austria
5 reviews
1 helpful vote
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Clinique cosmetics are always a great buy. They are cosmetics that take care of our skin and make it even better, and you and I even more beautiful

Date of experience: May 17, 2022
Ukraine
4 reviews
0 helpful votes
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Thanks
April 29, 2022

Clinique has great products and selection. They take time to give you the products you need after asking questions of concerns and what products you're currently using.

Date of experience: April 28, 2022
Canada
3 reviews
4 helpful votes
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Amazing products!
April 22, 2022

I have very sensitive skin - clinique's makeup remover that is oil based is amazing. You just gently wipe and your mascara is off!

Date of experience: April 22, 2022
New York
1 review
0 helpful votes
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Best site
April 11, 2022

Clinique is the best site for me in terms of beauty products. With sales, promos and discounts that happen at least every other day, what's not to like? I've purchased so many amazing products that I've been bumped up to Platinum status which comes with some amazing perks like 5X the points, birthday discounts and exclusive access.

Date of experience: April 11, 2022
Virginia
2 reviews
2 helpful votes
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Best site
April 11, 2022

Clinique is the best site for me in terms of beauty products. With sales, promos and discounts that happen at least every other day.

Date of experience: April 10, 2022
GB
60 reviews
30 helpful votes
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Great quality makeup
February 2, 2022

I love clinique makeup, especially the Even-Better concealer. I bought this recently and it is now my go-to concealer. Great shade range, great quality makeup. Normal price point - around £20, which is expected. But so worth it.

Date of experience: February 1, 2022
Alaska
1 review
2 helpful votes
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I super love Clinique
January 28, 2022

A great brand to keep me look young and beautiful from their make up line to their skin regimens. Nothing but quality and effective products.

Date of experience: January 26, 2022
Massachusetts
3 reviews
2 helpful votes
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Recently, a lot of products for the skin around the eyes have been released. This is one of the most difficult positions in care, so there is no superfluous choice here. Here I want to get from a series of Clinics! And so the clinics always have a good choice of skin care. I've been using it for many years now and I'm very satisfied!

Date of experience: January 24, 2022
India
3 reviews
9 helpful votes
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Good quality.
January 24, 2022

This year I got acquainted with the online store Clinique. I have already made many orders, which I can confidently say that the cosmetics meet impeccable quality. I think they work well. I have young skin so maybe not much is needed of them.

Date of experience: January 23, 2022