Climber.comReviews 111

I signed up for two months of this through a Groupon clone. The service was essentially useless, although they did make a good effort to do the initial site walkthrough on the phone as well as a followup on my resume review. This site does not offer anything that any other site doesn't, and the competition's free. The one thing I did use was the free resume review, which was fishy since it came back less than 5 minutes after being submitted. It didn't tell me much I didn't already know, either, and ended with a sales pitch for a $700 resume authoring service. You'd think they'd tell their people (or create a workflow) to wait an hour; the 5-minute response time killed any credibility the review might have had.

I also had a horrible experience. I haven't been able to log in to the site for months and when I emailed the company to cancel I was told that I had to do it through the website. However, I can't even get to the website any longer. Finally I talked to someone today and they canceled it for me once I pushed. I was lured in with the 30-day trial and ended up wasting $34.99 for months and months. This site did not deliver and I recommend others to stay away.

Signing up was easy, good sales pitch, innovative approach. Lured by a 30 day money back garantee I signed up, and trouble began right away. Access to the site apparently is convoluted enough that several PC's I have used to sign on are denied access due to too many reroutes (and apparently back to the original page) based on the error message I read. And when I tried to cancel inside of 30 days I was told that the only way to cancel was through their website, which (ironically) is not accessible. Is anyone else seeing this problem? When I contacted them directly (email) their response was short and to the point, if you can't cancel on line then we are charging you (and refusing credit your account). So, how can I cancel - if their system doesn't allow access? This is potentially a sham, and their unreasonable interaction regarding cancelation is pointing further that way.

I am awaiting resolution today, and if they can manually cancel and credit me, I will pull this review, and it if not, I'm pursuing higher level actions and if two more have experienced the same as me will pursue a simple class-action to protect others. I"m not so worried about the $39.99 as I am about the way this company apparently operates. Buyer beware.

STAY AWAY FROM THIS HORRIBLE SERVICE! This company did nothing but cost me money for NO results! They stole my money... I opted for the free, 30-day trial to test the waters, however, after three weeks I found this website to be absolutely ridiculous and no-help, so I requested that they cancel my subscription to ensure I was not charged for this service (since I was still well within the "free 30-day trial" period). Five months later, I still have not gotten my money back! I just called again and forwarded all my previous email contacts with them, regarding getting my money back, to their horrible business personnel, clearly stating I wanted to cancel and be refunded- but still they would not give me MY money back. WORST BUSINESS PRACTICES I HAVE EVER DEALT WITH! I have already filed a complaint with the BBB, and it sounds like I am not the first to file a report! Clearly, climbers.com needs the $39.99 more than I do... just please stay away from these rude people and despicable business practices!

Hmm thanks to your site. They just called me and put me on the spot. While I spoke with them I found this site.

For one they don't say who they are when you receive the call!

As I read while listening to the pitch. Very interesting. She assured me they could find me a job even in the most remote place. Hmm. Flag two

So as I read and listened. I asked if I could call back to decide or sign up on line. She tried to persuade me to do it on the phone as it would take to long on line. This is a tell tail line that they are paid based on sign up. Flag three

So I offered to call her back as I needed to do research on the company. IMMEDIATELY she hung up on me. FLAG Four.

Sorry but no good and also don't always trust those who glow about things as they are in to deceptive modes through out many of these sites.

So..

I must say that never, in my entire life have I been so scammed by anything, much less a website, in the way that climber.com has done. I signed up with climber.com about 22 days ago. Upon noticing that my "free 30 day trial" had actually charged my credit card $40 dollars I immediately made attempts to contact climber.com and customer support. After 20 days of leaving messages and sending emails, all without anything resembling a response to. I have decided that is now time to use all tools at my discretion in order to alert the world of the lies and deceptions, and maybe, hopefully, get my money back.

As you will see in the reviews below, climber.com does watch the site, and respond to. This would be perfectly acceptable if instead of taking the defensive, they offered the ability to be put in touch with a customer service representative to resolve the issue. As a marketing and public relations professional I would be extremely skeptical of these types of practices. Most companies would offer ways to show resolutions as they happen. But climber.com instead employs defensive techniques in attempts to destroy the credibility of the reviewer. It's very bad business practices to bash your customers instead of offering a way to resolve their issue and improve brand credibility.

Be very very weary of this company. It can offer a tremendous value to some who use it. But it's deceptive techniques, poor customer service, and lack of transparency throughout the whole process is something to despised, especially in an era where consumers can easily share and spread information about the sites practices.

Given what I have seen, I expect to get a response of some kind detailing how their deceptive practices are justified and without fault or poor planning by the company. If you actually read through this all the way, do one thing, put a customer service rep in touch with me, do not tell me to do the same things I have already done. If this is done in a timely manner and these issues are resolved to both sides satisfaction I would more than happy to post a positive review.

Climber.com IS a scam. You DO NOT put job seekers in touch with "hiring managers" as Julie Bergeron told me when she pitched this to me. In fact, all you do is give the first names of a bunch of CORPORATE RECRUITERS — and even they ignore my emails. The 30-day free trial is another lie. I tried to get my $100 back within two hours of purchase — i. E., as soon as I saw there were no hiring amangers — and the rep said, SORRY, no refunds for the 4-month package. The 30-day free trial is included in your purchase price." Lies, lies, and damn lies. – Pat Carroll

I've used Climber for over a year now as a way to fill job positions that I am working on. I place candidates with companies of all types from small startups to companies like ATT. I've always been happy with their service, responsiveness to my concerns and their professionalism. Have you ever tried to get someone on the phone at the other job sites? Its als worth noting the people I have placed in jobs because of it were happy with Climber as well.

If you don't know what to do with your hard earned money or even worse your unemployment check then this waste of time, energy and money is for you. Once you sign up - for free- the E-Mails and phone calls are relentless. The pitch each and every time is the same 70% - 80% of the jobs are not on the job boards, but some how they miraculously have the inside track - NOT REALLY! Ask about a specific industry that is pretty tight and they still go into the 70% pitch.

Most of the product is in Beta mode - which simply means it's not complete. The jobs that are posted can be found for free on many other websites. The large number of recruiters they claim to have - many of them are bogus... a couple are for companies that I know have long since been out of business, others have names to people who don't even exist.

Once you sign up they tell you that basically it is iron clad. Several State's Attorney Generals are supposedly investigating the company, and how they don't live up to their 30 day free guarantee.

A couple of thoughts - they are not the only one's out there with deal - I don't and won't name names but you know who they are. See a job on their sight and you are told that only if you up grade can see the job or get your resume sent beyond the basic - yeah we sent it off for you. As for the Better Business Bureau pay them to join and they will give you an AAA++ rating - they do it for lot of shady companies from rug cleaners to snake oil salesman.

Save your money - times are tight - network, work with your State agency, go on the free sites and fill out and send as many applications as possible, where you can apply in person. What ever you do - DON'T WASTE YOUR MONEY