Climber.comReviews 111

RUN! This company is a fraud. They'll charge you for things you didn't authorize, regardless of whether you cancelled or not. There is also an alert that pops up on the site, which you have to check "yes" in order to get to the next page, and this "yes" winds up in a charge to your credit card. When contacting the company to complain, they said, "This isn't our company... it's a different company. We aren't responsible for what they charge you". Total B. S. I complained that I wasn't doing busines with this "other company" and that it's a misrepresentation for them to have pop-up ads on the Climber website, telling you that you can't go further w/o clicking "yes", and they turn around and charge you. STAY AWAY FROM THESE PEOPLE. There is nothing legitimate about this company. I'd suggest that you dispute any credit card charges.

Like others, I enrolled in the site under the assumption they would help in my search. I too was told my resume sucked and they would help me re-write it for fee. Fortunately, i was able to find a job WITHOUT their help. However, the monthly fee continued to be charged. Their Customer Service is a JOKE. Their hours, being on the left coast, do not sync well with east cost users, making it more difficult to cancel. I believe they STOLE MY MONEY, and would suggest NO ONE USE THEM... EVER.

SCAM!

I'm a job a seeker and found this site. The company rep contacted me and suggested that I opt for a 4 month package as it was a better deal. It sounded good so I opted for the four month package, after all there's a money back guarantee. I was told the upload my resume and I would be contacted. Within 20 minutes of uploading my resume another rep called me and basically told me my resume sucked, but they could fix it for $1,100.00. I told the rep that was too expensive. The rep told me she would see what she could do, and the conversation ended. Five minutes later the same person called me back and said she could lower the price to $699.00. I declined, and the same day emailed and filled out the online form (read the fine print) to cancel the service. Today I was notified that the plan I was in (the same plan I steered in by the customer service rep) is not eligible for the money back guarantee, I can only use the service now or suspend it and use it later

Total scam site.

They called me out of the blue, and from the sound of it, they were calling from a war-room type telemarketer operation. Lots of sounds, lots of other conversations in the background.

When I inquired as to why they were calling me, they said I filled out a form on their website (I did not) and that I indicated I was looking for a job (I am not) and that they could help me if I was interested in changing jobs.

When I said that I would be interested in a new job, the caller basically read their sales pitch to me, and when I asked about fees, he said "we are a pay service, but we are one of the finest, most succesful of all similar services with an established reach in over 200 markets. Blah, blah, blah.

When I asked for the fee amount, he said it depends on your salary range, and I said thank you, but I'm not interested.

The VERY NEXT day, he called back. Wanted to know if I was still interested in their service. What? When I inquired "who is this again?" he said, do you not remember us talking and said the date and time of our first call. At this point, I replied, yes, I remember that. He said, are you still interested? And I replied "Do you not remember me saying that I wasn't interested?"

No comment, no apology, just click--he hung up.

I feel sorry for anyone desperate enough to sign up with them...

I couldn't believe how many Better Business Bureau complaints there are against Climber.com in the last year. The mark of a company that actually stands by their service is they're willing to acknowledge both positive and negative consumer feedback. They hang up on you if you call and delete all negative posts from their FB wall. They offer no service, won't let you cancel, and then, after you THINK you've cancelled, they bill you for months of service at one time. True scam artists and generally nasty people.

Don't sign up for this service! They are nothing but criminals. I've filed a claim with the Better Business Bureau. They charged me for 9 months of "back service" despite the fact that they claim to charge monthly. I thought the account had been cancelled months ago and then a $270 charge shows up! When I called to complain I was hung up on and basically called a liar. Nasty, rude people and they haven't done anything to help my husband find a position. No calls, no emails other than in the initial 3-month trial period. No wonder he thought his subscription was cancelled. Their CSRMs blamed the "billing issue" on Discover and said it wasn't theipr problem. DO NOT SUBSCRIBE!

I had a terrible experience with climber.com, I think it is important for people to know which agency is really helpful with career development, which is not. Here is what I have experienced with climber.com:
1. In February, I purchased the membership of climber.com. After that, I always received the email from CEO about the service of resume and cover letter (here and after I will demonstrate how they want you spent money); after I purchased the service of resume and cover letter, immediately I received a phone call ask my credit card information, and told me how much effort they will put in to make the resume look good; also, they told me 6 months of membership could be waived as a discount; the service is around 650$. The result is quite disappointing, they ask me to write a draft of my resume and fill in the forms; note here, you need to do the work all yourself; what they do is only put a frame on your resume and combine all the information you fill in the form! The language is ridiculous, I'm a research scientist with Ph. D., but the languages they use make me look like a person with high school education level. I have to delete it and edit myself again. I asked for the refund or half refund, but didn't work.

2. As talked when I purchased the service, 6 months membership fee was supposed to be waived, but that's not the case, every month my credit card will be billed 39.99$ until this August, when I found the fact, so I cancel the membership.

3. I called them several times, they just keep transferring my call, and finally I can reach a person who said they will mail me the check on 9/5, I told them my updated address, but haven't received anything until now 10/5. I called them 5 times again, no one picked up the phone; I left three messages, no reply at all. This is an obvious contrast with their enthusiasm before I purchased the service (see point 1).

The conclusion is DON'T use climber.com, not helpful at all and you will waste your money. I personally think they will close business soon because no one will refer to their friends with such poor service and reputation.

This site is a joke. They promise a professional resume review but the review I received was full of grammatical errors and was a clear cut and paste job. It is clear they have standard language they use to review resumes and they just paste in quotes from your resume. It is also clear that they do not tailor the resume review to the industry you are targeting. Thankfully I did not pay for the service and was under a trial period. I would strongly recommending paying for this service through this site. They'll also inundate you with generic spam-like emails - I was getting several a day.

I just called Climber.com to request that they remove my record from their database. They refused. I can unsubscribe from email, and they will mark their record to not call me, but they will NOT delete the record from their database. Moreover, the guy hung up on me while I was being very calm and patient about it. He would not address my request to delete the record. Do NOT use these people because they only pound you with email and phone calls to sell services related to job hunting for their income.

After 6 months of use I decided that Climber.com wasn't getting me any attention and, frankly, I don't think I thought well of it enough to use it every day.

I have no way to see whether the recruiter information was current or valid. I received no follow ups from anyone I contacted.

The final straw was the resume critique - uninformed and terrible. I had my resume reviewed by paid professionals and climber's folks started by saying it lacked sizzle and needed a total re-write. Probably standard language. Not appealing and not reliable

There are other sites that I gravitate to.

Climber has a long way to go. It's not only about the ease of use; it's about the success. I had none.