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ClickSearchReviews 101

1.9

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ClickSearch Reviews Summary

ClickSearch has a rating of 1.9 stars from 101 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with ClickSearch most frequently mention day trial, credit card and business days. ClickSearch ranks 122nd among People Search sites.

service
70
value
68
shipping
43
returns
58
quality
60

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North Carolina
1 review
0 helpful votes
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WORSE EVER
November 15, 2022

3 MONTHS AFTER CANCELLATION STILL NO REFUND OR ANSWERS. NO NEED TO ATTACH PROOF THEY RESPOND TO CALLS BY EMAIL AND NEVER FOLLOW THRU.

Date of experience: November 15, 2022
North Carolina
1 review
1 helpful vote
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Scam Fraud Alert DO NOT USE
November 14, 2022

This company is a scam! Do not use them. They will charge your card prematurely during the 3 day trial period without ever accepting or agreeing to the ridiculous charges. Their customer support is garbage. It's one person scamming people. You can see in the photos how I have been ran in circles and here it is 14 days later no refund.

Date of experience: November 13, 2022
Missouri
1 review
0 helpful votes
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NO FREE TRIAL
November 11, 2022

They take your money 5 minutes after signing up first it's 95 cents then they charge you again for what ever amount they want to charge you I don't have money just to give ppl wtf. They told me to wait business days and still have not return the funds. Someone need to investigate this company

Date of experience: November 11, 2022
Texas
1 review
3 helpful votes
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Scammers!
November 9, 2022

This company did 2 unauthorized charges, they had a trial for $. 95 for 3 days and I cancelled within the hour. Tell me why they charged me $89.85 and $9.95 after the. 95 cents. Every time you call, you can't speak to a supervisor and it's only via email but the supervisor doesn't even help! He just keeps saying to give it one more day or two and now I am on the phone with my bank to get them involved because this company sucks and are thieves! DO NOT TRUST THIS WEBSITE!

Date of experience: November 9, 2022
Texas
1 review
0 helpful votes
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Scammers
November 3, 2022

I had put my credit card info in but changed my mind and then deleted it but they stiil charged me anyway! They have been taking money off my card 40.00 for 3 months and I didn't know right away. They have been telling me is gonna be escalated to a supervisor for my refund but nothing still! How horrible people are!

Date of experience: November 3, 2022
Philippines
3 reviews
1 helpful vote
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I have been on the receiving end of countless spam calls in the past. I've also had some encounters with scammers calling me up and almost scamming me out of my hard-earned money. I've certainly learned my lesson. I always use ClickSearch to do a reverse phone lookup before answering any calls from numbers I don't recognize

Date of experience: November 3, 2022
Philippines
2 reviews
0 helpful votes
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I've been using ClickSearch to do personal background checks for years now. It's very easy to use. It's just like doing an online search. The information or data provided are always accurate and very easy to access. I usually use it to do some identity verification on the people that are regularly around my kids.

Date of experience: November 3, 2022
Canada
3 reviews
5 helpful votes
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Scam
October 31, 2022

They are scam with their associate Turbo Spy. I bought an app for 6$ and they charged me for 200$. No email, no phone, SCAM

Date of experience: October 31, 2022
Kentucky
1 review
0 helpful votes
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Refund
October 31, 2022

I signed up, it automatically charged me 89. 95. 59 95... 9.99... 95 cents. Immediately tried to get a refund it has been 3 months still no refund but they tell me it was processes last call they put me on hold 46 minutes later I disconnected. Called back closed for the weekend. Information this report pulled up was old information. If anyone knows of where I can report this company please share

Date of experience: October 31, 2022
Illinois
1 review
0 helpful votes
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Fraud
October 27, 2022

Got charged for services I did not want or use. Canceled immediately. Was promised a refund. Months later still waiting for a refund despite calling and emailing them. Each time I was old that the refund has been processed.

Date of experience: October 27, 2022
Pennsylvania
1 review
0 helpful votes
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Thieves thieves thieves thieves thieves thieves thieves thieves thieves thieves thieves thieves thieves thieves I want my money back now

Date of experience: October 21, 2022
South Carolina
1 review
0 helpful votes
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Took out way more than said kept telling em they will refund and it's a joke they DESERVE to be jobless ripping people off then telling them they will refund and don't I will be filling a lawsuit they should not get away with this

Date of experience: October 20, 2022
Indiana
1 review
0 helpful votes
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No fair trial!
October 11, 2022

I signed up for a 3day trial, they took $177. The day I signed up,& kept being told my refund was issued, I never got! So no trial no refund & when u did search a name all u got, was what info u already gave them! Complete rip offBeware

Date of experience: October 11, 2022
Michigan
1 review
0 helpful votes
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Can't get a refund
October 11, 2022

If I could I would give click search zero stars. Signed up for 4.95 then got charged 59 dollars 3 times. So roughly 181 dollars and it's been 5 weeks and still no refund.

Date of experience: October 11, 2022
Georgia
1 review
0 helpful votes
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I have been calling and emailing this company since Sept 7 2022. I get automated emails I have been promised to get my refund and it sill has not been refunded I canceled my subscription before the time required because someone used my debit card I got the. 95 cent refund but never the 86.89 refund. I havesent over 20 emails and spent hours and hours on hold just to get disconnected not a live person answers. I would never use this company for any of your people phone or back ground checks it's a bad company and most of your customer reps don't speak very good English and repeats the same thing over if u do get a live rep to answer the supervisor don't answer the phones they use the form of email so it's a run around company.

Date of experience: October 11, 2022
Texas
1 review
0 helpful votes
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95 cent scam
October 11, 2022

This website doesn't even deserve 1 star... they pull you in with their 95 cents promotion and after the consumer figures out the information they stated they had available is not accurate the consumer cancels but wait they will still be charged an ridiculous fee for example I canceled within 10 minutes if that and they charged 95 cents that day... But days later charged me 39.95 which is considered an unauthorized charge and once you see the other reviews and speak to these people you will soon find out it wasn't a mistake! Please use a more reliable source like been verified or find people fast! Customer service representative will tell you she knows nothing and the billing department doesn't have a direct number

Date of experience: October 10, 2022
Philippines
1 review
0 helpful votes
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ClickSearch reports are very comprehensive. Everything's well-organized and I don't have any hard time understanding them. I can easily spot the information I need. Aside from the accuracy and credibility of their outputs, this is one thing I love the most about ClickSearch.

Date of experience: October 9, 2022
Georgia
1 review
1 helpful vote
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NO NO NO NO!
October 10, 2022

I signed up to track a employee with one of my phones. First it said the phone belonged to someone in AZ. Then I realized I was charged the 0.95 for my 3 day trial and suddenly I had a charge for 69 so I quickly locked my card. Almost instantly my card was hit again almost the same time so it was denied. I'm giving these people one day which will be Tuesday because tomorrow is a holiday to fix this and refund my money. If they choose not to then I will file suit immediately after my phone call on Tuesday morning. I know the disclaimers pretty well. I feel like a idiot for even trying. Does anyone know their location? If so please message me *******505. I'm a attorney in Florida and I'm going to run with this at my expense. Their are laws that protect us from these types of company so I will be attacking their means of processing cards first so fair warning to anyone reading my review go ahead and save ur time and money! Even if ur able to get a account they will be getting shut down so anything u pay for u will most definitely lose. And for those who have been scammed by this company please contact me at my number and I will assure u this is not a joke. Thank u

Date of experience: October 9, 2022
California
1 review
0 helpful votes
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Scam
October 9, 2022

This company is a big scam! They charged my account for several dollars and promised to refund the money back and never did. I filed aclaim with Better Business Bureau and I advise the rest of you to do the same!

Date of experience: October 9, 2022
Oklahoma
1 review
0 helpful votes
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Stole my money
October 9, 2022

This website is absolutely horrible, misleading, doesn't give you the information it says it will for free trial. Stole money from my account won't give back. Said my card couldn't be verified but they still took the free trial money and I told them not to put anymore charges on my card and they did and keep giving me the run around. Do not trust this site. It's b. S.

Date of experience: October 9, 2022

From the business

ClickSearch is an easy-to-use directory to conduct a person search, reverse phone lookup, background check, and more. All you have to do is enter a name or phone number and you’re already on your way to learning all about it.