ClickInks

Do NOT order from this company. After I submitted my order, I got an email from them asking me for my driver's license number, my utility bill, even my credit card statement. NO OTHER COMPANY ever asks for this information because it is a VIOLATION OF PRIVACY LAWS! I immediately cancelled my order. When I asked for a refund, they told me I will get a store credit. Obviously I do not ever want to buy anything from these scamers and I do not want a store credit. I will give them one week to credit my money back before I file a FRAUD charge against them.

Ordered ink cartridges for my HP printer. I called first to verify the they would work, not a problem. They did not work, my printer would not recognize them. I called CSR and she said she would email me instructions on how to get them to work, didn't work. Called back and told her I would like a refund, she emailed me a return label. I put the cartridges in same box and label on top of box. Waited a couple of weeks, checked my credit card to see a refund was credited, nothing. I called CSR, and was told they never received it. Come on I used their label, had to be correct address.

There where difficulties with my order from the get go, but it didn't daunt me because I thought that they were just being extra cautious about verifying that I was the card holder. It took several days to place the order. The real hassle came in when I found the ink not to be up to par and I requested an RMA to return the ink cartridges.

It took several days to get the RMA number. Then, once I sent the items back, I didn't receive confirmation that they got them so I called them up only to find that they can take up to 3 weeks to actually process the arrival of the returned items! They where completely unapologetic about the inconvenience and when I asked their Customer Service Supervisor for a refund, she let me know that it takes 2 billing cycles to put that through.

ABSOLUTELY THE WORST COMPANY I HAVE DEALT WITH ON INTERNET SO FAR!

This company promises and promises... received my inks (wrong one's) and called them to notify them that the ink I just received were the wrong one. They instructed to send them back (hurray). Not so hurray... we received the same ink cartridges that we sent in (waited a week and half) for replacement. Called and explained the situation once again, and was told that I would have to ( you got it!) send them back again (and wait another week and half). Asked if I could get a rush delivary for the inconvenience (NO WAY) was told I could get expedited delivery as long as I paid for it. So much for customer service and return business. I asked to speak with a supervisor (What supervisor) and was told that everyone has gone home for the day (chuckles). I asked if I could callback the next day and speak with a supervisor (are kidding) and was told that it would turn out the same way (no kidding... they told me this), excuse me I said... I asked again (stay calm I remedied myself), so your telling me that if I call tomorrow I will NOT be able to speak with a supervisor that will be willing to help me. Yes, I was told. SO MUCH FOR BUYING FROM THIS COMPANY AGAIN. CHECKOUT REVIEWS BEFORE BUYING... CLICKINK NO MORE.

JR

I'm glad that I Stopped before I Started with this business. I ordered 3 cyan & 3 magenta cartirdges from this site last week. Our accounting people wanted a filled--in W-9 form. And after calling & e-mailing a number of times over many days, we got no response at all. I even tried to use their "Live Help" and no one ever picked up. I did some searching online today and found a number of reviews that said that ClickInks.com is a Scam site. So I cancelled my order. Hopefully they will acknowlege my cancellation.

Battled a year and finally gave up. Ink was not compatable. Didn't answer e-mails or phone calls. Finally after 3 months received e-mail to send ink back and would be refunded. Sent back and didn't hear from them. Again impossible to get through or anyone to answer. After more weeks was told that would not be reimbursed because it took too long to send back, even though I required a form in order to return items. I tried for months and never got answers. Lost $50.00 and a tremendous amount of time. DO NOT ORDER FROM THEM.

Slow with refund - red flags - They billed my credit card upon the placement of the order. They followed up with an email that the product is out of stock. I called and cancelled the order and was told I'd have a refund to my account. I called back 2 more times over 19 days to get my refund. On the last call I made today, the Customer Service rep said that the person in charge of refunds assured her it would be processed today and I should check my account in one more day. As of this writing I have not verified if the refund actually took place. I felt that even if the refund actually occurs, they are still showing red flags. This lack of responsiveness indicates a company with cash flow issues. Stay away - no telling which companies will go under these days and hold onto your money.