Click2Book UK

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Click2Book UK Reviews Summary

Click2Book UK has 47 customer reviews and ranks 215th in the Plane Tickets category.

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New York
1 review
4 helpful votes
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BE CAREFUL!
November 18, 2021

Be careful! This company deceived me, offered me 2 roundtrip tickets from New York to Cali and from Cali New York worth 762.74 dollars and I paid that money, I also paid 426.16 dollars for this service. For some reason the airline returned the money to me and the click2book company through its service agent called Logan began to try to raise the price until it reached more than 100% of the initially agreed value which I cannot pay, now after Defaulting on their initial offer I am denied my money back. As you can understand, dear reader, I feel cheating and violated my rights. I think this company does not understand the basic concept of economics where in exchange for my money I expect a service.

Date of experience: November 18, 2021
Italy
1 review
0 helpful votes
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Got a flight booked
September 30, 2021

Got a flight booked with Turkish Airlines on a busy business day. I would call the ticket to be a relatively cheap price, with good food, and great service. My experience with click2book.co.uk was above mediocre.

Date of experience: September 30, 2021
Massachusetts
1 review
2 helpful votes
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Total Scam
September 23, 2021

You book your ticket to find out 3 days before departure that your reservation was pending or not confirmed. When you call they double the price for the ticket or change completely your reservation. Dates, times. Stay away from this site and these people!

Date of experience: September 23, 2021
GB
2 reviews
0 helpful votes
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I saved my time while booking my flight ticket
September 14, 2021

I saved my time and it was a great experience that helped me to reach California from the UK. The guy who booked my flight ticket was polite. He always guided me the right way out and cleared my doubts.

Date of experience: September 14, 2021
Germany
1 review
0 helpful votes
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Reliable for flight booking
August 29, 2021

I had approached Click2Book for cancellation of my flight ticket to Jeddah. The customer service agent out there helped me in every way she could. Finally, my flight was cancelled and I was the soul who had a fresh lease of life. Thank you Click2Book

Date of experience: August 27, 2021
Pennsylvania
1 review
4 helpful votes
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They cancelled my reservation, cost me $300
August 8, 2021

Click2book cancelled my reservation the week before my flight and tried to charge me double the price of the ticket to rebook the flight. They said now the price is much higher so we have to charge you more. I said yes, but I booked this and received an email confirmation weeks ago. By this time all prices, even through more reputable booking services, had doubled. This cost me a lot of money. I question whether this was a scam to get me to book a much higher priced ticket through them. They offered no reimbursement or compensation.

Date of experience: August 7, 2021
Canada
1 review
0 helpful votes
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Arnaque et besoin de témoignages
July 3, 2021

Attention attention
J'ai pris deux billets d'avion j'ai payé le prix affiché, deux heures après j'ai reçu un appel pour m'informer qu'il faut payer un extra de 300$ et en cas d'annulation y'aura pas de remboursement
J'ai pris deux billets d'avion j'ai payé le prix affiché, deux heures après j'ai reçu un appel pour m'informer qu'il faut payer un extra de 300$ et en cas d'annulation y'aura pas de remboursement
C'est la pire expérience que j'ai eu c'est des fraudeurs il vont te menacer
J'ai déjà parler avec mon avocat j'ai déjà l'enregistrement vocal d'un appel qui a duré 50 minute qui montre clairement la façon de menacé n'hésitez pas a me transfére vos témoignages par email
On arrivera à fermer le bureau de Canada bientôt
Sofienesaidanegmail.com

Date of experience: July 3, 2021
Canada
1 review
5 helpful votes
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SCAM BEAWARE!
July 3, 2021

PLZ! BE AWARE! Worst company ever! I booked 2 tickets and then they called and Told me that I have to pay an extra or they will cancel my flight without refund! They threatened me! Dave Clark in customer service laughs at me when I tried to say to him that I dont want to pay an extra and I want to cancel! It was a lack respect! Worst customer service! Worst site! Call your bank to block your transaction if you bought with them and call the consumer protection office! Be careful plz
XP*******

Date of experience: July 3, 2021
Canada
1 review
3 helpful votes
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Worst company
July 2, 2021

PLZ! BE AWARE! Worst company ever! I booked 2 tickets and then they called me and asked me to pay an extra or to cancel without refund! They threatened me! Pay or cancel your ticket without refund! Worst customer service! Worst site! Be careful plz

Date of experience: July 2, 2021
Canada
1 review
14 helpful votes
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They will steal your money - Misleading prices
June 23, 2021

They put misleading prices on their website. Once you pay and they have your money, they will call you and ask for more, when you ask why, they will come up with all sorts of lies, just to make you pay an extra 300$-500$ ("or we can't guarantee your flight" they say).
My flight got cancelled in the end, and the airline refunded the money 2 months ago, but they kept lying to me until I started calling them non stop to finally give me back my money.
Avoid at all cost, if they are cheaper than other agencies, it's 100% a scam.

Date of experience: June 23, 2021
Canada
1 review
6 helpful votes
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The Agency does not honour its commitments
June 17, 2021

Hello, I booked 5 tickets at click2book.ca on June 13,2021 and they took the money on my credit card. On June 16, they told me to call them to confirm my tickets. After that, they tell me that my departure is overbooked by the company, and I have to change my dates and I have to pay more. I already paid $2557 and I have to add $1540. In addition, the contract their tickets neither refundable nor exchangeable. At the end I asked for them to reimburse me. I have to wait after my banker for 2 weeks for the company to reimburse me. In the meantime, my trip is messed up because I don't have enough money to pay for other tickets. I advise you not to buy tickets on their website, it doesn't honour their commitment

Date of experience: June 17, 2021
Canada
1 review
4 helpful votes
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Worst company ever
June 1, 2021

Don't deal with this company! They r so manipulating, they charged me twice and when I call them back for a refund they told me that the airline raised the fare and they will deduct the full amount after the raise and will send me the remaining!

Date of experience: June 1, 2021
Canada
2 reviews
7 helpful votes
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Scamming
May 25, 2021

Reservation number: XP*******
Bought 3 tickets 1 adult and 2 children and I got nothing because I'm asking me to pay more if I want to have my ticket cheerful, be careful, it's not fair

Date of experience: May 24, 2021
Canada
1 review
4 helpful votes
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SCAM SCAM SCAMTRAA
May 20, 2021

I just booked a reservation on their site, I receive an email with a reservation number that does not exist anywhere with the airline, I call them they tell me that I have to pay $ 1100 to get my ticket, I tell them that on their website it was $ 813 at the time of the transaction, he says listen it's $ 1,100 I say ok so now I ask you to cancel this transaction I am told no we are not canceling, he tells me you are on a waiting list... what does that mean? He answers me the day of your departure go to the airport and maybe you will have a place... i am leaving from montreal to morocco, do you really think i will go to the airport with my suitcases and hope to have a place this is your business? I am going to file a complaint with Visa for fraudulent practice as well as with the office of consumer protection, it is not normal that a company like that exists here in Canada + I JUST BEEN LAUNCHED OF $ 813

Date of experience: May 19, 2021
GB
1 review
1 helpful vote
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Scamp click 2 books
April 24, 2021

Bad experience during this difficult time of the pandemic and they are ripping people off. I am just wondering how the company house allowing them to operate. Misleading information and ripping off of customers.

They should be ashamed of themselves

Date of experience: April 24, 2021
Canada
1 review
2 helpful votes
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Worst company ever
March 29, 2021

The worst company ever
The worst company ever. They don't care about their customer. Stay far away from this company. They have no compassion for their customer, they are very unprofessional, they take your money and never help you. They work with crappy airlines as themselves, the airlines they work with will never reimburse nor credit you and cancel your fligth as they wish, without notifying you. If you want to loose money for no reason then you can. They will sell you tickets that you will never be able to use and cancel as they wish and never reimburse you nor credit you. They sold me a ticket then they told me I can't travel because there is 13 poeple on a waiting list ahead me and can't reimburse. Then they decided to put me on a fligth with Tap air Portugal. This new airline cancelled my flight without notifying me. I contacted the agency to complain, they told me they don't care and don't have to notify me in case of cancellation. They told me many customers also had their fligth cancelled without being notified and they don't care. The airline they book my ticket with canceled their fligth for at least the next 4 months without ever knowing for sure when they will fly again. They don't offer any refund nor credit you. I lost close to $1000 that I will never get back and they don't care. They will not do anything for they don't care. They take your money and they don't care. Please stay away

Date of experience: March 29, 2021
Canada
1 review
0 helpful votes
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VOLEUR ARNAQUE ATTENTION ATTENTION
February 17, 2021

Des voleurs, mal honnête, vous ne méritez pas 1 etoile vous méritez -5***** je vais vous signaler par tout ATTENTION ATTENTION ATTENTION NE TOMBEZ PAS DANS LE PIÈGE DE BAS PRIX. VOLEURSSSSSSSS ATTENTION

Date of experience: February 17, 2021
New Jersey
1 review
5 helpful votes
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SCAMMERS- Don't give them your business!
February 17, 2021

I booked a ticket last night using this website because it was recommended to me by a friend who had a good experience. My father died from COVID so I needed a fast booking at a reasonable pricing. I get a call in the afternoon today explaining the return for my booking was not confirmed and they tried calling several times which was a LIE- never got a call during the day. My two choices were to pay more money to complete my booking or if I cancel I would have lose $150.00 from my original refund in fees. I have no extra money to continue my booking and now I am losing money. This is HORRIBLE to be dealing with scammers when the only thing I should be focusing on is loss of my dad. What kind of company does this! DO NOT BOOK with this company.

Date of experience: February 16, 2021
Florida
1 review
5 helpful votes
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Scam, scam
February 6, 2021

Complete scam
Complete scam. U pay online and they call next day to ask for more money supposedly because they can't find the offer.
When u call back to cancel they want to charge 75 x person cancelation fee.
Don't buy from them. NEVER BUY FROM THEM.
- CUSTOMER SERVICE CLOSED. NO ONE TO REACH
- EXCUSES. EXCUSES ONLY!

Date of experience: February 6, 2021
New Jersey
2 reviews
7 helpful votes
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Best price on flights
January 6, 2021

Click2book uk is the apt choice for best price on flights and hotels! Thank you George! Helped us at every step.

Date of experience: January 6, 2021