Cleartrip.ae

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Cleartrip.ae Reviews Summary

Cleartrip.ae has 6 customer reviews and ranks 567th in the Travel Agency category.

AE
1 review
0 helpful votes
Follow Ishfaq k.
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Have booked the ticket wanted to change the schedule ( in any possible way) wanted to apply for cancellation but it said it would take 10 days
Better to buy from airline directly

Date of experience: August 17, 2024
New Jersey
1 review
0 helpful votes
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Clear trip is a fraud website stealing money from customers
December 22, 2021

I booked a reservation in october, but payment got declined and it says amount will be refunded. After 4 days I got a mail saying your flight is confirmed. Meantime I already booked my flight with other agency. Followed with them for 3 months and yet I haven't received refund.

No the technical team came up with a statement that you got confirmation mail after 4 minutes of payment which I haven't received. This is a fraud website stealing money of customers. Please don't book from here.

Date of experience: December 22, 2021
AE
1 review
0 helpful votes
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Worst customer service ever
April 20, 2021

Got a ticket and flight got canceled last year 2020 in March, since now they are saying airline not give us refund yet. By checking with airline they said they take 45-90 days maximum for giving refunds

I don't know what's happening with me

Please someone help please

Trip id #*******414

Date of experience: April 20, 2021
AE
1 review
0 helpful votes
Follow Gousmahammad S.
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About my refund
March 2, 2021

I was booked my flight with cleartrip ************** 23july 2020 dubai to mumbai but that flight has been cancelled I paid 955AED still they are didn't give me refund last 8 month they asking need 72 hour than 5 to 7 days than 45 to 60 days but still same last 8 month they asking me air india airlines not give to refund cleartrip all employees lie every time they said we ll call back in 1 hour 2 hour but they didn't call me they last final date 1 March you can check your account I call them yesterday morning give them remind again they said will call you back in 1 hour but still I'm waiting supervisor manager and all employee lie please all customer be careful

Date of experience: March 1, 2021

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AE
1 review
0 helpful votes
Follow Jaffer H.
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Cancellation of ticket & refund trip id *******6854
February 11, 2021

My trip id is *******6854,

I've booked two tickets from dubai to dammam dated 10.02.2021 amounting AED 2,328/- the flights are cancelled due to pandemic but there is no update from cleartrip about cancellation of flight. I want to cancel the ticket from my end but the website doesn't allow me to cancel it shows error.

I've already contacted the saudia and they have promised me that the full refund will be given to the agent, so clear trip has to refund the full amount to me please.

Date of experience: February 10, 2021
AE
1 review
0 helpful votes
Follow Fazil A.
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Flexibility is so costly
October 2, 2017

I have made a booking of An Airindia flight - Dubai to Kozhikode for AED 910.

I have checked for a reschedule on date before, the rate for that time is AED 475. But As per cleartrip, we have to pay AED 250 extra to reschedule. That mean, 910+250 = AED 1160 for a flight of AED 475. They suggested to cancel booking and book freshly.

So I initiated the cancellation. On the website they mentioned they will refund the amount to WALLET in 1-2 days. But i waited 14 days to finally get the refund. I was surprised by the refund deduction. AED 250 - Air India cancellation fee plus AED 50 for cleartrip cancellation fee. If we book directly, cancellation charge would be somewhere around AED110. So i am paying around AED 190 extra for cleartrip.

So inconvenient for flexibility. Think twice before going for it.

Date of experience: October 1, 2017