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Clearly Reviews Summary
Clearly has a rating of 2.8 stars from 5,182 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Clearly most frequently mention business days, new pair and tracking number. Clearly ranks 8th among Contact Lenses sites.
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My experience was great. I got exactly what I ordered and it was a quick delivery.
I received incorrect contacts but unfortunately only realized it once I opened a pair.
What a terrible experience, Kathryn! We're truly sorry to hear this, and we'd love the chance to investigate the issue and provide further support! A member of our customer care team will be reaching out to you shortly, to help. - Team Clearly
Prompt service, reasonable price, make it easy to reorder.
I had issues with the first order sent being lost and they sent a new package with a better tracking so I could actually receive them!
Thank you for your review, we truly appreciate it! We're sorry to hear your package was lost at first but that our awesome customer service team were able to quickly resolve this send a new package! Please do not hesitate to reach out anytime through our Live Chat or at 1-866-414-2326. Thank you! -Team Clearly
I have been obtaining my contact lenses from Clearly for many years now and I would not purchase them anywhere else. The service is reliable and speedy! I have had no issues with any of my orders to date.
Keep up the great work!
The prices are good for exactly the same product I was buying at my optometrist and the delivery was fast
Good selection on website. Was easy to choose contacts to try. My order came quickly. Would use clearly again.
We're truly happy to hear that you enjoyed our fast delivery and the overall experience with us, Tasha! Thank you so much for your review! - Team Clearly
Efficiently and promptly delivered the product. Great price and quality.
Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good. Good.
Had my contacts in just over 24 hours from when I ordered them! Had to call customer service to change the name on the receipt and it was quick. The customer service was wonderful.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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We're truly sorry to hear this, Sara! We'll definitely report this issue to our team in charge of shipping, and a member of our customer care team will be reaching out to you shortly in case there is anything else we can do to help. - Team Clearly