Civil CommunicatorReviews 51

There's no question from anyone who isn't an employee or a paid shill that this is the absolute worst possible parenting app one can use.

If you are reading this review please accept my condolences because if you didn't already know it - you are already in the first circle of hell, and you are now on the precipice of entering the third.

Allow me to explain: Given that you have found yourself searching for reviews of this site, you have found yourself squarely in the first circle of hell - Divorce. You likely have children which will force you to communicate with an insufferable, narcissistic ex until those children turn 18. I am sorry! I don't want to pull any punches, but I have to inform you that you may actually be in the second circle of hell - the US family court system. If you are here and you have not watched Divorce Corp (free on YouTube) you definitely should to inform your experience while here. Buckle up it is an ugly ride!

It is my sincere hope that this review will save you from entering the third circle of hell - The Civil Communicator Inferno. Unfortunately, I was unable to save myself from this realm - it's not too late for you. I entered into Civil Communicator hell on December 20th of 2021 when I agreed ( based on opposing counsel's recommendation) to utilize this site to communicate with my ex. The site purports to be a communication platform whose goal is to help parents improve their communication skills - I have not found that to be an accurate reflection of their 'service'. They publish their "communication guidelines" which will seem reasonable until you actually attempt to communicate with your co-parent. You will find that the people on the review team interpret and enforce their "guidelines" with a wild and random abandon that will vary to an unimaginable extent. As a result of this, you will be forced to ask for coaching on every communication, just to get your correspondence through their system without receiving a communication demerit. Of course, and by design, this is going to end up costing you more money.

Their review system is truly nightmarish, but it gets worse. On two different occasions, I intended to send communication to my co-parent about what I perceived to be very unethical behavior on the part of his attorney. This unethical behavior was preventing us from reaching a settlement on our outstanding issues. However, instead of sending the correspondence to my co-parent as I intended, they sent the correspondence to his lawyer and NOT my ex. They did not inform me that they had done this, and they definitely did not copy my lawyer on the matter to even attempt to display a modicum of impartiality. Unscrupulously conspiring with opposing council (not coincidently the lawyer that pushed for the use of the service) served to further increase the hostility between all parties. It is not a coincidence that nearly 15 months later we are still litigating the same issue. If you watch the documentary - you will see this is a feature of the system and not a flaw. Civil communicator is a gold star example of the unethical greed that permeates our family court system and serves solely to escalate the conflict and frustration between parties that are already in a difficult situation in the service of financial gain.

So please save yourself from the ghastly hellscape that is Civil Communicator. Had I known then, what I know now, I absolutely would not agree to utilize this service unless it was the last means of communication available on earth and the health and safety of my children depended on its use.

Civil communicator has been life-saving for coparenting my daughter. Civil communicator stops the harassment and drama that the other coparent will create. Their platform is unique as it educate you and your coparent. Civil communicator has been very responsive to helping me communicate, and change my wording and learning how to better communicate with a sociopath.

All the negative reviews are correct to the T, the idea is good however it's completely biased towards the mother. They don't even follow their own guidelines when it comes to her communications. Child support topics aren't allowed yet the let the mother to complain about it alone with hearsay, accusatory and assumptions not being allowed. They revised and forward without letting you to see or approve before forwarding. They push to use all your credits in order for you spend more money. No phone number nor an address for a huge "business" like that reeks bull$#*! IMO.if there is any law suit against this service contact me and count me in.

These people have a niche as a "monitored equivocal coparenting communication service." They charge astronomical rates to give you a handful of communications. Expect everything you send to be sliced and diced so that you have to use all of your credits to talk about a handful of things. They were founded by a woman who got the requisite capital by forging her husband's signature on checks and then divorcing him once he found out. See Commonwealth of PA vs Leslie Breisch 719 A. 2d 352 (1998). They are skewed towards the mother in most regards, and return almost everything I send because it "had multiple topics best split among several message threads" or was "directing" when I tried to change the language so it wasn't "passive aggressive." You can't use the passive voice at all, everything must be said in a stentorian direct way but if you are too direct they will delete your message for some bull$#*! reason. Any suggestions that communication take place outside of CC is edited out because they want your money. Use Family Wizard instead. An army of a million mosquitoes doesn't suck as hard as Civil Communicator. They profit off of your pain.

This program is amazing, especially if you're a woman. Want to ignore the guidelines and break all the rules? Want to pay a hefty monthly fee to say whatever you want, with the knowledge that your counter-part won't be able to get a word in edge-wise? Want to engage in uncivil discourse under the guise of civilly communicating? Want to ask the same question over and over without being told its "Asked and answered?" Then this program is for you... as long as you have a vagina. I don't know what's actually going on over at CC, but I picture a bunch of man-eaters, smoking cigars and laughing. The employees of CC (bots or humans... yet to be determined) consistently side with the woman (and I'm a woman... so you know its incredibly unfair if I'm taking issue with it!) and leave very little room for constructive and healthy conversations. They will neuter exchanges to the point that the original meaning is lost and there's nothing you can do about it. What you can and can't say seems to vary from day to day - and the coaching is a joke. My favorite part is that it is pay to play. If your counter-part says something they reject, you can pay to see it! Which means that the more communications CC rejects, the more money they make! And now with their recent software changes, you have to pick from their pre-populated conversations topics and can only send communications during their business hours (8am-8pm.) I would steer clear of this "service" as it actually does a great disservice to all involved, male and female alike.

This website is complete S**T. Geared towards the mother. Can't say anything. They encourage you to say please and thank all while denying your messages for saying please and thank you. They act like they are god when it comes to messages. This isn't the divinci code. There is no need to read into messages. No support what so ever. I've sent over 15 support questions/comments in 2 years with no response. No phone number. A complete scam!

I already commented on another commenter's post, but I'll reiterate here so I can be sure to give a 5 star rating to the wonderful Civil Communicator team. CC is so thoughtful about the way co-parents communicate and they don't allow excessive and inappropriate communication. No criticizing, harassing, disparaging, or berating is allowed. Before CC, my husband had 500 pages of unmonitored text communications per year on Talking Parents, which made it difficult for him to do his day job or spend time with me and his kids. Talking Parents will send any unnecessary, excessive, irrelevant, and inappropriate message a party wants to send and it causes rash communication, without requiring any thought about the messages they angrily fire off. My husband's ex left a 1 star review and was clearly upset because she was suspended for 24 hours only a couple weeks into the transition from Talking Parents because she sent 21 notifications in a single day, 60 notifications in 11 days, and 4 communications directly to CC! Therefore, I encourage you to consider the reviewer before you judge CC for any 1 star reviews. We cannot thank CC enough.

Civil communicator is the absolute best program. The coaches are incredible and I can not recommend this program enough. Such a great way to help parents communicate in a productive way that benefits parents and kids.

My coparent posted a 1 star review about this application. I'd like to share my 5 star experience.

CivilCommunicator was implemented in conjunction with an Order of Protection on which I am the protected party. Prior to using CivilCommunicator, we were communicating only through OurFamilyWizard. My coparent could say whatever they wanted to and the only course of action I had was to allow them to harass me or go to court.

Neither party can share their subjective experience with each other through CivilCommunicator, which is perfect, as once two people are divorced, they deserve to have autonomy from each other, even if they share a child in common. My coparent refuses to stop trying to communicate with me regarding events that occurred years ago. In a coparenting relationship where one parent has decided that the other parent is unfit, even though they have agreed to joint custody and their child is thriving, CivilCommunicator is an incredible protection. CivilCommunicator forces each party to handle their own emotional experience without allowing them to lash out at each other.

They have communication guidelines to help move communication between coparents in a positive, future focused direction and they provide a generous amount of coaching opportunity each month. You have the ability to pay for extra if you decide you need it. I used this feature on almost every communication, as I have terrible anxiety regarding my own communications. I do not want to trigger upset feelings within my coparent anymore than I want them to trigger upset feelings in me, but I know I need to communicate with my coparent regarding our child. Their coaching recommendations have created more confidence in myself, as I see ways in which I communicated in the past that may have been miscontrued as confrontational. I myself, the protected party, now communicate more effectively.

Their analytics keep you informed about rejected and revised communications coming from your coparent, so that you are not unaware if your coparent is still trying to harass you.

I believe CivilCommunicator creates a healthy boundary between two divorced adults, while keeping the focus on the best interests of the child.

Everything the other reviews are saying is true. That includes the positive ones. I don't believe the positive reviews are paid as other reviews have claimed. I'm sure they're just the one side that Civil Communicator chose to back that is completely happy with their experience. I don't know if this is always the woman - though that seems to be the case from all of the reviews.

The app asks you to write an armistice while not allowing any mention of the war. It is impossible to have any actual communication, which seems to be what the "happy" side is looking for when choosing this app. My ex confessed to Child Protective Services to attempting to murder our daughter, which CPS says is fine since she's on anti-depressants now. I cannot mention her diagnosis or the attempted murder through this app. They claim its inappropriate, which is against their guidelines.

The app doesn't allow documentation while also demanding documentation to bring up absolutely anything discussed outside the app (including your entire history before using it). So any in person or voice conversations never happened as far as they're concerned.

What you do have in writing can theoretically be attached in a message so that you can bring up something previously discussed. When you try to do so you see that you can only pull up documents loaded into their shared library. When you try to load one of these conversations into their shared library it is refused because "the other party is already aware of this conversation".

There is "coaching" available at the cost of your credits (yes, even for their fee which is higher than other apps, you still don't have unlimited communication with what is essentially your free email with features cut). However all of my coaching tickets are closed without response, including questioning how to get around their catch 22 to reference outside conversations.

Their bias is present throughout as mentioned by other reviews. If my ex says "no" to something, that's the end of the conversation. Any further messages will be rejected with "asked and answered". When I say no, my ex can keep asking as much as she pleases with no interference.

Their own analytics prove their bias. You can see how many messages both sides sent and the app will show how many were accepted, revised*, or rejected. One side will show 100% accepted and the other a split.

*As mentioned in other reviews, my revised messages were often revised to completely change their meanings. Their reviewers would change a "yes" to a "no" - In more words, they probably didn't even realize they were doing it, but that's the trouble with trying to jump into a conversation with zero facts and background. Even though the goal should be to help communication and ease tension, Civil Communicator often creates fights due to their ignorance and terrible review policies.

It quickly got to the point where I ended my subscription and let my Ex know I would no longer be using the app, that zero communication would actually be preferable (and this was her goal, so she should have been happy). Civil Communicator would not let me send this message though I tried multiple times. They labeled it "Inappropriate" and "Unnecessary" (the same tags I got when bringing up my daughter's safety with a woman that confessed to trying to murder her). So when my current subscription runs out we'll be at zero communication, and one side isn't aware. Civil Communicator won't let her be aware.

Update April 2023: my private investigation has found that this site is run from an airplane hanger in Broomfield. Some additional issues uncovered so far: A) the owner of Civil Communicator masquerades as "Lori" (real name: Leslie Breisch) and sometimes misrepresents herself as an attorney (she's isn't) who loves to chat it up and laugh about how people ordered to use this site "hate it and are stuck with us because of a court order!" B) Leslie has lived with with many of the "board members" of this site's parent company "Data Engineering," including their "compliance officer" Brad Rose (who is actually an attorney), who has a wrap sheet that includes multiple DUIs and kidnapping. C) Brad Rose is the incorporator and registered agent of VX Aviation; VX Aviation owned two airplanes – one that now registers to the same address in Palisade where Brad and Leslie live. The second airplane was destroyed in a fatal 2022 accident in Boulder County that killed 4 people in Gold Hill. D) Benjamin Thompson is the incorporator and registered agent of Bluebird Aviation LLC. Bluebird Aviation LLC was the operator of the charter flight that crashed in Boulder in 2022 destroying Brad Rose/VX Aviation's airplane and killing 4 (https://www.cbsnews.com/colorado/news/mystery-shrouds-deadly-weekend-small-plane-crash/.) E) The downed airplane was operating without a valid certificate. F) Leslie has a son who is a pilot and who ran an "aviation tour company" out of their shared hanger in Broomfield, where the servers for Civil Communicator are housed. I would like to know if Civil Communicator is as "compliant" with respect to data privacy as Leslie's other ventures.

Since this review below was posted 2ya, Civil Communicator has removed their Google Maps entry due to similar reviews they could not have removed.

Original Review: They ignore coaching tickets, selectively enforce their "standards", and milk you for every dollar they can under a ludicrously stupid "point system". No refunds, no questions. Has made communication between me and my coparent WORSE, almost immediately.

Update: upon notifying them of this negative review, my account was suspended. Very civil! "CC has been notified that you have posted a negative online review(s) which is in violation of the Terms and Conditions for using the service. At this point, until this matter can be resolved, your account has been suspended."

For future users subject to this harassment:

https://www.congress.gov/bill/114th-congress/house-bill/5111/text

"To prohibit the use of certain clauses in form contracts that restrict
The ability of a consumer to communicate regarding the goods or services
Offered in interstate commerce that were the subject of the contract,
And for other purposes. <>

Be it enacted by the Senate and House of Representatives of the
United States of America in Congress assembled."

Civil Communicator's monitored service has been such a blessing! In my case, it was ordered by the court as our third communication tool attempt and has provided much relief from the overload of unnecessary, aggressive, conflict filled communications received using unmonitored tools. The staff and coaches have been wonderful and supportive providing clear direction, expectations, and guidelines. It has helped to teach me in my communication style and has lightened the stress and drama from the other party.

The service is wonderful; offering online coaching, support, feedback, quick response/call times, a shared library for ease of access to documents, and so much more. They offer insight on message content, and advise on revisions to keep communications relevant and on track. They really work to coach both parties in their communications and help to keep high conflict, aggressive messages in check.

CC helps guide both parties toward clear, kind messaging that simply focuses on the needs of the children, protects against manipulation and harassment, and eliminates conflict and toxic back and forth. It has helped me heal, grow, and learn how to communicate in a healthy way. It is well worth the cost and I would highly recommend it to anyone struggling to find a way to communicate.

Tip:
Use the coaches and be coachable. Great tool to keep parties accountable for mature, conflict-free communication. A bargain and a blessing, look no further!

*For those who promote conflict and are not open to coaching, Civil Communicator may be a service met with much opposition, refusal to use, claims of heavy censorship, manipulation to reverse or evade court orders, and possibly even threats to the company (which seem to clarify that it is an essential service).

My ex and I used Talking Parents for years, in an attempt to curb the irrelevant, abusive communications, but with no one to monitor or approve the messages, it was a nightmare for me to deal with. Civil Communicator was court-ordered and I am so thankful! Their services have drastically reduced my stress levels as I no longer have to see abusive, accusatory, lengthy and irrelevant messages from my ex. I appreciate their coaching as I continue to grow in my communication skills. Their guidelines are in place for good reason and if there is ever a guideline that I don't understand, they take the time to explain and help me reformat to be in compliance with the guidelines for the best communication possible. It can be challenging to learn new skills and how to communicate within a set of guidelines, but its all for the good of both parties and it has helped me as I communicate with others outside of Civil Communicator also.
I agree with the other reviews on all the wonderful things about Civil Communicator. They provide an invaluable service that has dramatically affected my life for the better. I may still have a challenging co-parenting relationship with my ex, but having the communication piece monitored and coached has truly been a God-send.
For those that are not open to coaching or growing in their communication skills, Civil Communicator may be a service met with much opposition (which means that it may be a very much-needed service!) If you are in a difficult co-parenting relationship that is rife with conflict, then I would highly recommend Civil Communicator. I cannot say enough about the positives of this service!

A few years ago when my attorney suggested that me and the other co-parent use civil communicator for our mediation of emails. This sounded really good because the other parent was just not nice plus I did not always know the right thing to say or how to respond.
Civilcommunicator is a huge help. As long as your best interest is your child. They will not let selfish, hateful, or angry messages come through. They will even help your respond if your tough is tied.
I highly recommend civilcommunicator to anyone who wants a more relaxed atmosphere for you and your child/ren. I've been with civilcommunicator for over 4 years and I plan on keeping this as the way both of us parents communicate. This is for my child but it really helps me too.

Civil Communicator set me free. I was finally able to get away from constant abusive messages and threats. I was finally validated and treated as if I mattered and did not deserve to be constantly harassed. Civil Communicator prevented my abusive ex-husband from being able to speak to me when unnecessary or in a combative or hurtful way. Civil Communicator also taught me a lot about effective communication and worked with me to ensure I was communicating in a positive and assertive way, and not a negative or combative way. I recommend Civil Communicator to ANYONE struggling with communication issues with anyone in their lives. It truly saved my life. They helped me legally and most of all helped me finally get some peace after leaving abuse. This service is one of the best for victims of domestic abuse, harassment, or even between abusive parents and children. The communication specialist are very helpful and understanding. I recommend Civil Communicator to anyone going through a divorce or separation. It also has a shared library, calendar, and more to make scheduling and sharing outside information easy. PLEASE consider Civil Communicator if you, or anyone you know, is struggling with communicating with someone, especially if it involves any type of violence or abuse. It protects BOTH parties from hearsay or manipulation of any sort. I back Civil Communicator 100% and I always will!

I wish I had known about Civil Communicator (CC) when myself and my kids mother were court ordered to use Talking Parents (TP) for communication regarding our children. The first thing to touch on is the price of CC. It is a little more costly but if you are having to use lawyers, easily hands down, the cost of CC would pay for itself for the year to address communication one time through lawyers. The other party for my case was not willing to use all the features since we signed up for a trial period only because the court order is for TP. I once heard a zebra does not change its stripes which I expect the other party to revert back to her abusive ways which will allow me to present to the court for hopes that CC will be the ordered communication platform. It offers a calendar, financial tracking only (a pay owe sheet) which allows parties to confirm or deny cost of things for the children. There is an unmonitored section if you choose to use it.

CC is great for high conflict cases since the live mediator filters all the messages guiding an appropriate conversation. I wish I could say I was communicating appropriately the entire time prior to CC but I gained lots of insight from the coaching that is given for 2 weeks when you first sign up. CC does not allow for messages/communication after 10 pm nor before 0700 daily. You could write it outside of the allowed times but the message would only go during allowed times. This is extremely helpful for those who have everything connected through their cell phone because you will only get emergency communications outside of allowed times to message. In my case the kids mother would message me late at night knowing my phone would alert me TP there is a new message which became a nuisance just to be irritating.

TP is an unalterable platform for communication but there ARE NO FILTERS. The other party can put whatever they like (I do mean whatever they like) in the app to communicate. If you have an abusive children's mother it will continue through TP. The only benefit from this is you would have unalterable messages which could be used for court to order something like CC and agreements that are documented.

CC offered me a piece of mind and promoted healthy communication. The mediators are not one sided and don't have a "dog in your fight" which means they only want healthy and productive communications. The coaching feedback is invaluable as they help to limit conversation as there is no real reason to communicate daily regarding your children unless they have serious medical/health issues. There is a monthly credit which is 30 monitored communications which means that you potentially could send 1 message per day but you are no longer together so there is no reason to communicate that much in the first place. CC help set boundaries and is vested in the best interest of the children. Results will vary as there is a level of human involvement/error but once the mediators get familiar with you and the other party, they help guide the conversations.

These people are literal criminals. The owner is a convicted felon who stole from her "Husband" and husband's family. In retaliation to me speaking out she Impersonated me in my account in order to defame me and is guilty of felony impersonation and attempt to influence a government official. When these things are done by an organization it triggers Colorado's organized crime statute. I've spoken to a detective with the Denver Police Department who has been in contacted the District Attorney's Office. I've also written the Attorney General of Colorado and spoken to Colorado Bureau of Investigation's Cyber Crime Unit. I will sue. I won't stop until justice is served. I'll take a polygraph test and my offer for the owner to do the same stands. The owner is Highly concerned with negative reviews which leads me to believe that many of the positive reviews are disingenuous. If what I'm saying is untrue it would be a crime to say it. If you'd like to report me I have the number of a great detective.