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City Beauty

3.6

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City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

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Florida
1 review
0 helpful votes
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Hydration
February 18, 2019

I love the way it hydrates my lips. My lips appear plump and moist. Is this not burn or tingle when I apply it which I like.

Date of experience: February 16, 2019
Iowa
1 review
0 helpful votes
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Happy!
February 18, 2019

Very pleased with my City Lips product! Moisturizing shine! Highly recommend! Glad I ordered an extra supply in my first order.

Date of experience: February 16, 2019
Georgia
1 review
0 helpful votes
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I love City Lips! I have a tube in my purse, in my bathroom and on my bedside table. I put it on constantly! I love the way it looks on my lips and the way it feels!

Date of experience: February 16, 2019
North Carolina
1 review
0 helpful votes
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I have been using lip plumpers for years and this is a first for City Lips. I wasn't able to judge the product from a non user experience; however it has been my go to product and love the texture, shine and the way it stays put! At night I am putting it beyond the lip line and it appears to be helping those fine lines!

Date of experience: February 16, 2019
Illinois
2 reviews
0 helpful votes
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Overall, quite pleased.
February 18, 2019

This is a product I have used for a couple of years now. Pricey, but for me it does what it says. I'm a redhead and have sensitive skin but no issues with the product. Wish it wasn't quite so shiny, that's my only issue and why I gave it 4 stars.

Date of experience: February 16, 2019
Nevada
1 review
0 helpful votes
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Love it!
February 18, 2019

Moisturizes great, plumps great and love using it under my lipstick so it doesn't bleed. Very long lasting, I use it once in the morning and in the evening before bed. I would recommend this for older women who want their lips back!

Date of experience: February 16, 2019
Washington
1 review
0 helpful votes
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I love this product I've only used it for a couple of weeks and my lips have show great improvement. The only downfall it is a little more expensive than i thought it would be.

Date of experience: February 16, 2019
Montana
1 review
0 helpful votes
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It was shipped very quickly, unfortunately I'm in Montana & it came over the coldest weekend with below zero temperatures & sitting in the mailbox outside for few hours it was frozen & now of course is cloudy. I will say I believe it is a great product & my lips feel hydrated in the cold winter climate here. It was a little expensive, since I have young kids, I as a mom now never spend on myself often so it was a treating myself splurging when I ordered. I will try it again & hopefully it can also be the answer to gift ideas for sisters & friends.

Date of experience: February 15, 2019
Florida
1 review
0 helpful votes
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Great Product!
February 18, 2019

I have very sensitive lips. They have always been dry, peeling and just hard to take care of. Since using City Lips ( started late Dec) my lips have been the most healthy I have ever experienced. I have been amazed. I have never been able to wear any lip gloss/lip stick and now at 49, I can have pretty lips. I am thrilled and very impressed with this gloss.

Date of experience: February 15, 2019
Australia
1 review
0 helpful votes
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Plump natural lips
February 18, 2019

I'm so pleased with the immediate results. My lips look plump and healthy like when I was in my twenties! I hate the look of Botox so this is a far better alternative! And cheap!

Date of experience: February 15, 2019
California
1 review
2 helpful votes
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I have a ton of fine lines around my lips and they are thin too. I love wearing clear city lips all day--stays put and is very hydrating. I wear it over night too and in the morning am pretty amazed with how much fuller and smoother my lips look. I'm hoping that continued use will result in more permanent results. I also have the peachy gloss and really do not like it at all. It is streaky and looks like child's lip gloss on. I love the clear tho.

Date of experience: February 15, 2019
Illinois
2 reviews
0 helpful votes
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Great company
February 17, 2019

I was very pleased on how quickly the products came and how helpful customer services is. I just started using the product 2 weeks ago and it already looks fantastic and very pleased it does what it says it will do to work

Date of experience: February 15, 2019
Kentucky
1 review
0 helpful votes
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I absolutely love this product. Being over 50, this gloss has significantly plumped my lips and made me look (and feel) younger- thank you!

Date of experience: February 15, 2019
Colorado
1 review
0 helpful votes
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Superb product
February 17, 2019

I work in the beauty industry selling the highest end products. I saw the advertisement on Instagram and decided to try it. I have never felt a more silky smooth product that enhanced my lips as this gloss.

Date of experience: February 15, 2019
Iowa
1 review
0 helpful votes
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Love plump lips
February 17, 2019

I was sceptical at first, thinking I needed to return the lip gloss. I was happy to receive an email reminding me how to use the gloss! I didn't realize I could use it at night and that I could put it around the outside of my lips. I was very thankful for the helpful email. Very impressive!

Date of experience: February 15, 2019
Michigan
1 review
0 helpful votes
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Love It!
February 17, 2019

I just started using City Lips and absolutely love it. I have a very thin upper lip and this product helps to plump it up. I did have some slight redness on the lip line but only slightly. It was fine when I applied the gel not as close to the line. This product also lengthened my lipstick use. I didn't have to apply as often! Yeh! I love it!

Date of experience: February 15, 2019
New York
1 review
0 helpful votes
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I love this product!
February 15, 2019

I'm 49 years old and I've been using city lips twice a day for a week, my lips are noticeably fuller and softer. At night I put it on the fine lines around my mouth and they are also considerably softer.

Date of experience: February 14, 2019
Illinois
2 reviews
1 helpful vote
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My City Lips order arrived during a harsh Chicago winter. Lucky me! City Lips keeps my lips feeling soft and moisturized all day. I love the clear gloss! It looks as good as it feels, and it feels great!

Date of experience: February 14, 2019
New York
2 reviews
0 helpful votes
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I love it. Just wish I didn't have to use it so often and that a matte lipstick was able to be applied over it with out becoming shiny. I use it at least 4 times a day and over night! I am 46 and can't afford to do injections so this is definitely the next best thing!

Date of experience: February 14, 2019
Utah
1 review
0 helpful votes
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Amazing
February 15, 2019

I was extremely surprised at how moisturizing this gloss was. I put it on throughout the day and use it at night. When I wake up my lips are sooo soft and supple. Absolutely love this product. Oh and can I say how good my lips look?!

Date of experience: February 14, 2019