Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of City Beauty

City Beauty

3.6

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate City Beauty?
grey stargrey stargrey stargrey stargrey star

City Beauty Reviews Summary

The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
121
value
133
shipping
135
returns
53
quality
131

We monitor reviews for authenticity

Australia
1 review
0 helpful votes
Follow Rebecca H.
Unfollow Rebecca H.
Share Review
Report Review

Love It!
February 21, 2019

I have been using my City Lip Gloss for a week and a half. I LOVE it. I love the way my lips feel fuller, softer and shiny. I look forward to trying the colour range.

Date of experience: February 20, 2019
New York
2 reviews
0 helpful votes
Follow Irena A.
Unfollow Irena A.
Share Review
Report Review

It helps!
February 21, 2019

One can see more volume after the application, however it is necessary to do it more often for better results.

Date of experience: February 20, 2019
New York
1 review
0 helpful votes
Follow Heidi H.
Unfollow Heidi H.
Share Review
Report Review

INSTANT POSITIVE CHANGE!
February 21, 2019

I noticed a difference the first day. I have been applying the clear atleast 2x a day since I got it. I wish I would have bought some colors as well... BUT not knowing how the product would react, I got 2 tubes of the clear... IF you havent bought it yet... trust me! Get some color glosses as well! Take advantage of your first offer and deep discounts... this stuff works!

Date of experience: February 20, 2019
Indiana
1 review
1 helpful vote
Follow Cassandra L.
Unfollow Cassandra L.
Share Review
Report Review

Great Product!
February 21, 2019

It really works, I am 70 years old, and my daughter thought I had injections, she said are you sure mom

Date of experience: February 20, 2019
New Jersey
1 review
1 helpful vote
Follow Patricia g.
Unfollow Patricia g.
Share Review
Report Review

Never has a product done such an incredible job in one day. Any questions I had were answered immediately.

Date of experience: February 20, 2019
Texas
2 reviews
1 helpful vote
Follow Janice O.
Unfollow Janice O.
Share Review
Report Review

Ordering more!
February 21, 2019

I actually see the difference. Not only on my lips but the fine lines around my lips are improving also. I've always had thin lips but the dryness just makes them look worse so as that improves so does the fullness. Best product I've tried. Thank you!

Date of experience: February 20, 2019
Ohio
1 review
1 helpful vote
Follow Shana M.
Unfollow Shana M.
Share Review
Report Review

My daughter and I are both loving this lip gloss. It's perfect for all ages and for any look you are going for.

Date of experience: February 20, 2019
Washington
1 review
0 helpful votes
Follow Stephanie H.
Unfollow Stephanie H.
Share Review
Report Review

Fabulous
February 21, 2019

This product is fabulous! The tingling sensation subsides and leaves lips feeling plump and sumptuous.

Date of experience: February 20, 2019
Florida
1 review
0 helpful votes
Follow Michelle B.
Unfollow Michelle B.
Share Review
Report Review

I love city lips
February 21, 2019

After a couple of weeks, my lips are more full, hydrated, and less fine lines. This also does not burn.

Date of experience: February 19, 2019
Texas
1 review
1 helpful vote
Follow Karri w.
Unfollow Karri w.
Share Review
Report Review

I like how long the gloss lasts, about 6 hours. It is sticky and I'm not used to that. However, I do get compliments when I have it on, so that's a nice benefit.

Date of experience: February 19, 2019
Texas
2 reviews
1 helpful vote
Follow Kim M.
Unfollow Kim M.
Share Review
Report Review

Love the moisture and texture of the gloss. My lips are feeling less & less chapped every day. The colors I purchased in a special deal 3pk however are messy, get on my teeth & drinking glasses, and not for me. Otherwise - great!

Date of experience: February 19, 2019
Oregon
1 review
1 helpful vote
Follow Melinda P.
Unfollow Melinda P.
Share Review
Report Review

My lips are back!
February 21, 2019

My lip color and thickness have decreased over the years and with City Lips they are revived! I love the difference this produce has made.

Date of experience: February 19, 2019
Australia
1 review
0 helpful votes
Follow kim d.
Unfollow kim d.
Share Review
Report Review

A little over priced
February 21, 2019

I like it a lot I think it is a little overpriced probably by about half. I don't really feel the tingling plumping but I do like the way it stays on and locks

Date of experience: February 19, 2019
Pennsylvania
1 review
0 helpful votes
Follow Dale H.
Unfollow Dale H.
Share Review
Report Review

Very good
February 20, 2019

I find the product moisturizing, I don't feel the plumpness like I was hoping to, but I do like that my lips don not feel like they cracked and peeling. As for the lines in my lips I don't noticed any difference there either. Overall it's a bit pricey not sure if I'll continue buying it but I do like not having chapped lips when it's 20 degrees out

Date of experience: February 19, 2019
Connecticut
1 review
0 helpful votes
Follow Melissa P.
Unfollow Melissa P.
Share Review
Report Review

Stopped Cracking!
February 20, 2019

Love it - putting on the gloss makes me stop and take a second for myself in a busy day. It has stopped the cracking of my upper lip, a new menopausal gift! Even if it doesn't plump me much, it has made a difference - I'm a FAN

Date of experience: February 19, 2019
Australia
1 review
0 helpful votes
Follow Sandra V.
Unfollow Sandra V.
Share Review
Report Review

Very impressed
February 19, 2019

I'm loving my City Lips, Lip Plumper. It's such a refreshing surprise to place an order & find that the company you're dealing with is so professional & customer orientated. A quality service with quality products. I would definitely recommend City Lips

Date of experience: February 18, 2019
Maryland
2 reviews
0 helpful votes
Follow Julie H.
Unfollow Julie H.
Share Review
Report Review

I've still noticed some bleeding of lip color into the lines around my lips, even though I wait 3-4 minutes after applying City Lips. It has been disappointing in that regard.

Date of experience: February 18, 2019
New York
1 review
0 helpful votes
Follow Kate M.
Unfollow Kate M.
Share Review
Report Review

Love it!
February 19, 2019

I started with just one tube of the plumbing lip gloss, but just ordered 3 more! I don't ever want to be without it! I love the way it brings out the natural pink hue of my lips, and it's perfectly glossy. I truly love it!

Date of experience: February 18, 2019
Michigan
1 review
0 helpful votes
Follow Amy C.
Unfollow Amy C.
Share Review
Report Review

Please stand by...
February 19, 2019

I'm new to City Lips and watching to see how my pout responds to this product in our Midwest winter!

Date of experience: February 18, 2019
Washington
1 review
1 helpful vote
Follow Wanda G.
Unfollow Wanda G.
Share Review
Report Review

Great
February 19, 2019

I bought this along time ago and I really enjoyed it
What I really like about it is it made my lips feel great

Date of experience: February 18, 2019