Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company, City Beauty, has garnered mixed feedback regarding its products and customer service. On the positive side, many customers report effective results from various skincare items, noting improvements in skin texture and appearance. However, significant concerns arise around customer service, particularly regarding communication issues, delayed shipping, and difficulties with returns. Some customers express frustration over billing practices and lack of timely support. Overall, while the product quality is often praised, the company must address its customer service shortcomings to enhance overall satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I have been using my City Lip Gloss for a week and a half. I LOVE it. I love the way my lips feel fuller, softer and shiny. I look forward to trying the colour range.
I noticed a difference the first day. I have been applying the clear atleast 2x a day since I got it. I wish I would have bought some colors as well... BUT not knowing how the product would react, I got 2 tubes of the clear... IF you havent bought it yet... trust me! Get some color glosses as well! Take advantage of your first offer and deep discounts... this stuff works!
It really works, I am 70 years old, and my daughter thought I had injections, she said are you sure mom
Never has a product done such an incredible job in one day. Any questions I had were answered immediately.
I actually see the difference. Not only on my lips but the fine lines around my lips are improving also. I've always had thin lips but the dryness just makes them look worse so as that improves so does the fullness. Best product I've tried. Thank you!
My daughter and I are both loving this lip gloss. It's perfect for all ages and for any look you are going for.
This product is fabulous! The tingling sensation subsides and leaves lips feeling plump and sumptuous.
After a couple of weeks, my lips are more full, hydrated, and less fine lines. This also does not burn.
I like how long the gloss lasts, about 6 hours. It is sticky and I'm not used to that. However, I do get compliments when I have it on, so that's a nice benefit.
Love the moisture and texture of the gloss. My lips are feeling less & less chapped every day. The colors I purchased in a special deal 3pk however are messy, get on my teeth & drinking glasses, and not for me. Otherwise - great!
My lip color and thickness have decreased over the years and with City Lips they are revived! I love the difference this produce has made.
I like it a lot I think it is a little overpriced probably by about half. I don't really feel the tingling plumping but I do like the way it stays on and locks
I find the product moisturizing, I don't feel the plumpness like I was hoping to, but I do like that my lips don not feel like they cracked and peeling. As for the lines in my lips I don't noticed any difference there either. Overall it's a bit pricey not sure if I'll continue buying it but I do like not having chapped lips when it's 20 degrees out
Love it - putting on the gloss makes me stop and take a second for myself in a busy day. It has stopped the cracking of my upper lip, a new menopausal gift! Even if it doesn't plump me much, it has made a difference - I'm a FAN
I'm loving my City Lips, Lip Plumper. It's such a refreshing surprise to place an order & find that the company you're dealing with is so professional & customer orientated. A quality service with quality products. I would definitely recommend City Lips
I've still noticed some bleeding of lip color into the lines around my lips, even though I wait 3-4 minutes after applying City Lips. It has been disappointing in that regard.
I started with just one tube of the plumbing lip gloss, but just ordered 3 more! I don't ever want to be without it! I love the way it brings out the natural pink hue of my lips, and it's perfectly glossy. I truly love it!
I'm new to City Lips and watching to see how my pout responds to this product in our Midwest winter!
Answer: Hi Diane - we can recommend UpLift Firming Serum help target the look of wrinkles & sagging skin in as little as 30 minutes and is packed with naturally-derived extracts to help give skin a lifted, smooth look. We recommend using it twice a day—once in the morning and once at night. Continued use is recommended to maintain and improve results.

