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CitizenShipper has a rating of 3.8 stars from 1,068 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
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After a rough start citizen pulled thru with a great driver for our pup. Highly recommend the driver for any delivery
This business is great for those who are looking to ship all sorts of things. The shippers on the website are very reliable and you can find all sorts of quotes depending on the person and their services. Personally I transported my dog and was very happy with the quote I was given and how communicative my shipper was.
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Very Satisfied!
-Friendly
-Fast
-Great communication
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Super easy to use and put me in contact with many shippers. Had a good experience with the one I chose. My dog arrived in good shape.
Was able to find a shipper for my pet within a few hours of logging into site. Great service, keep it up.
Never ever paid for ground transport of a puppy. I was nervous. Driver was super kind, communicated well. Pup arrived after very long haul happy, fed and clean
This company is very professional I was able to find a shipper to be able to bring me my new baby puppy home with. I also love that they do checks on the shippers to make sure they're legit and trustworthy. I will definitely be using citizenshipper again.
Citizen Shipper is a great company to work with. They provide great referrals with background information, ratings and reviews. Easy to talk to transportation companies. Made me feel very comfortable with the process. I would highly recommend them if you are looking for a company to transport your furbaby.
Needed to transport my dog, as I was going to be away for business, and then on vacation. It was so easy to find someone to get my dog to the vacation spot from my home. Really loved how easy it was.
Citizen Shipper has a large base of available drivers. You do pay a fairly high fee for their service. It is not free. BUT, I found a wonderful driver there at a very good price. I am happy with their service.
I was very happy with the service provided by CitizenShipper
The responses were almost immediately I had many questions and they were helpful with the information I needed
We was able to have our fur baby transported with the most ease. They were able to help us find a trustworthy person to transport our baby safely and sufficiently.
CitizenShipper is an awesome website. They helped me transport my dog 800 miles without an issue. I highly recommend Sherry N due to her amazing work ethic!
Last minute deal that went flawlessly over 1700 miles. Definitely recommend using for moving your pets in emergency
The whole experience was seamless. I specified my interest, was matched with transport, offered several pricing from $250-$700. My cousin picked the transport based on reviews and we were set to go. The dog went to her new home and was delivered safely. We were informed throughout the whole trip. The driver was punctual and on time. There was a delay because of traffic however she was home the same day she left.
Professional! Outstanding! Incredible! Kind! Compassionate! As a professor at Howard University and the District of Columbia I am a quick judge of character. Gabriel was beyond great. I HIGHLY recommend him for any pet transport. I really enjoyed how he communicated during the trip from Washington, DC to Redlands California (outside of Palm Springs). I selected him blindly because he was the only driver with all 5 stars. Gave lived up to and beyond my selection. As I stated I am a quick judge of character because I have spent so much time with different personalities. I will recommend Gabriel to any family, friend or reader that requires the transport of a pet. Not to mention I had a 70 pound pittbull and a cat. He told me that my pets were so well behaved and gave him no problems. I could carry on more but hopefully this review has made him top of the list for selection.
Such a convenient site to use when in need to transport your pet(s). Reliable people, I was able to book, and pay through the website and communicate with the transporter all un 1 spot. Definitely will use again if needed.
I loved how easy CitizenShipper was to use. I was very apprehensive about trusting anyone with our family pets in the first place... let alone to travel halfway across our nation! I received several bids, I was able to visit with the people so I could feel comfortable with the arrangements and know what they offer. It was a wonderful experience! My Dad is in a care facility in Washington. His reunion with his old dog is a memory I will always cherish.
Answer: Teresa, thank you for your question! As a shipping customer, besides the payment for the quote provided by the driver using our website, you are due a small booking fee which depends and fluctuates based on the bid. To learn more about how fees work, please visit out help center article -https://citizenshipper.zendesk.com/hc/en-us/articles/202363429-How-much-does-it-cost-to-use-CitizenShipper-
Answer: The driver directly you just pay the booking fee to the site when you accept the bid.
Answer: You should be able to google them and find reviews, meanwhile when you click on their business information it tells you if they are certified and verified that is all you really need and then there are reviews posted their along with their star rating and how many transports they have completed.
Answer: Hi Derri, if that company is listed on our site and has done deliveries, they may have reviews from previous customers.
Answer: Hi Elizabeth, we sure can transport birds. Just go to www.citizenshipper.com and list your posting with the location, the type of bird, and the dates you need to transport. You will then receive bids from drivers and can communicate with any of them until you find the one you want.
Answer: My booking fee was US$79 and did not get my US$25 rebate as promised in an email from CitizenShippers. Booking fee far to high
From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose,...

