Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of CitizenShipper

CitizenShipper

3.8

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate CitizenShipper?
grey stargrey stargrey stargrey stargrey star

CitizenShipper Reviews Summary

CitizenShipper has a rating of 3.8 stars from 1,068 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.

service
236
value
229
shipping
213
returns
108
quality
207

We monitor reviews for authenticity

Illinois
1 review
1 helpful vote
Follow RITA B.
Unfollow RITA B.
Share Review
Report Review

Awesome
February 5, 2019

Was on time, ship my dog without any problems, I would not hesitate to recommend this company to anyone. They put my mind to peace with their professionalism

Date of experience: February 4, 2019
Texas
1 review
0 helpful votes
Follow Marlene K.
Unfollow Marlene K.
Share Review
Report Review

Puppy transport
February 4, 2019

I needed to get my puppy from the breeder to my home and they helped find a driver. I was very pleased in how quickly I was able to arrange for transport and the friendliness and communication from the driver. I will use again.

Date of experience: February 3, 2019
Minnesota
1 review
0 helpful votes
Follow Lou g.
Unfollow Lou g.
Share Review
Report Review

It was great to use CitizenShipper. They found me a shipper from El Paso to Kalamazoo Michigan and driver was always communicating. Would use them again.

Date of experience: February 3, 2019
Illinois
1 review
0 helpful votes
Follow Johnny L.
Unfollow Johnny L.
Share Review
Report Review

Very convenient
February 4, 2019

First time using this website very simple to use and driver is so nice and professional thanks helping

Date of experience: February 2, 2019
Florida
1 review
1 helpful vote
Follow Steven S.
Unfollow Steven S.
Share Review
Report Review

Excellent
February 2, 2019

Teachers Pet Logistics

Excellent, This company was first class from the start. They were very informative from the first time we contacted them. We moved from Texas to Florida and they out our minds at ease throughout the process. They arrived on time and made sure to give the dogs time to get to know the driver. They asked several questions prior to shipment in order to give the dogs the best care. We received text updates, picture messages, and were even able to track the van on an app the entire time! The driver was kind and affectionate to the dogs. He even walked them around the block before he loaded them in the van. We could not be more pleased with this service. We will definitely use them again.

Date of experience: February 1, 2019
Haley H.
Alabama
1 review
0 helpful votes
Follow Haley H.
Unfollow Haley H.
Share Review
Report Review

I could not be more pleased with my CitizenShipper transaction! My driver was extremely responsive throughout the entire process. I needed professional help shipping my grandmother's antique furniture to another state- Daniel to the rescue! He is an expert when it comes to moving fragile furniture. So glad I found Daniel through CitizenShipper!!

Date of experience: February 1, 2019
Patti D.
Florida
1 review
1 helpful vote
Follow Patti D.
Unfollow Patti D.
Share Review
Report Review

Contract Name: Shipment from Williford
Rating: 5/5
Date: Feb 01, 2019
Route: From Williford, AR to Tampa, FL
Distance: 780 Miles
Comment:
Daniel was awesome!! I was kept up to date on his whereabouts and given an estimated time of arrival of 8-10 pm and then I was very surprised when the time was moved up to 3pm and he was here at 2:30. He took great care of my baby mini pig. I received pics while he was on his way as well. I never had to worry. I couldn't ask for a better driver! Super friendly and caring. I highly recommend Daniel for pet transportation!! I'd give 10 stars if I could! Thank you Daniel and Mary Jane for getting my baby safely to me! ?

Date of experience: January 31, 2019
Texas
1 review
0 helpful votes
Follow Lindsay B.
Unfollow Lindsay B.
Share Review
Report Review

This is great site to use for finding the right shipping company for your needs. I needed a company to ship my cats and it's been great and no complaints. They even warned be about whom not to select. Will use again. Thank you

Date of experience: January 31, 2019
North Carolina
1 review
0 helpful votes
Follow Stacie R.
Unfollow Stacie R.
Share Review
Report Review

This was my first time doing this so I have to admit I was a bit nervous, but R&M Transports were wonderful to work with. Talked me through the process every step of the way and got our new puppy to me safely.

Date of experience: January 31, 2019
Washington
1 review
0 helpful votes
Follow Natalia M.
Unfollow Natalia M.
Share Review
Report Review

Great company! I would recommend it to anyone! They helped me to deliver my pet to the new owner, from Florida to South Dakota. I am very happy about their service

Date of experience: January 30, 2019
New Mexico
1 review
1 helpful vote
Follow dianna m.
Unfollow dianna m.
Share Review
Report Review

Safe and happy pet
January 31, 2019

My pet was shipped to me safe and sound. I worked with "flying pet" to have my pet transported and they were great.

Date of experience: January 30, 2019
Florida
1 review
0 helpful votes
Follow Jerome J.
Unfollow Jerome J.
Share Review
Report Review

They helped me find a reliable driver to ship my dog from Virginia to Miami. I would use them again.

Date of experience: January 29, 2019
New York
1 review
1 helpful vote
Follow Trevor R.
Unfollow Trevor R.
Share Review
Report Review

On-time courteous and very helpful couldn't have done it without them when no one else would do it they did it.

Date of experience: January 28, 2019
Arizona
1 review
0 helpful votes
Follow Michael B.
Unfollow Michael B.
Share Review
Report Review

Within minutes I had several options from shippers offering to deliver my cats to me. Even though it was over 2000 miles of traveling and I had a budget, I received many offers.

Date of experience: January 27, 2019
Illinois
1 review
1 helpful vote
Follow Stacie K.
Unfollow Stacie K.
Share Review
Report Review

Pet Transport
January 28, 2019

Found a wonderful driver for agreed upon price in minutes. Our dog was stranded in New Mexico due to a vet's assistant telling airline 50 degrees too cold for travel. Site was easy to use found worlds best transporter for job. He was easy to contact sent pictures of our dog at pick up, all potty and food breaks, even their overnight hotel stay. Plus had our beloved beagle Patch home earlier than promised in bad snow storm with high winds here in Illinois. Will use them and recommend to anyone.

Date of experience: January 26, 2019
Virginia
1 review
0 helpful votes
Follow Delight T.
Unfollow Delight T.
Share Review
Report Review

Emergency pet ship
January 26, 2019

Quick, easy, very efficient. I had never dealt with shipping a pet before. This process was very easy and allowed me to choose who I wanted.

Date of experience: January 24, 2019
California
1 review
0 helpful votes
Follow Linda J.
Unfollow Linda J.
Share Review
Report Review

Pet Transport
January 22, 2019

Found a great company to transport our new puppy from OH to NH. Pick up and drop off times were accurate, puppy arrived happy and not stressed at all.!

Date of experience: January 21, 2019
Kentucky
1 review
1 helpful vote
Follow Holly S.
Unfollow Holly S.
Share Review
Report Review

Very happy I found this site to help get a puppy from Dallas to Cincinnati. The bids and communication were easy to work through. Several options. Thank you!

Date of experience: January 21, 2019
Pennsylvania
1 review
0 helpful votes
Follow Erika S.
Unfollow Erika S.
Share Review
Report Review

Upon recommendation from our dog breeder, we contacted CitizenShipper for bids on transporting a 10 week old puppy from Florida to Pennsylvania. The form was easy to use and within an hour I had multiple responses from interested drivers all of whom were highly rated and with full profiles to read and review. We were able to select the driver that fit our budget and timeline and the CitizenShipper site made it easy to communicate throughout the entire process. I have already recommended this site to several of our friends.

Date of experience: January 21, 2019
Virginia
1 review
0 helpful votes
Follow Cary S.
Unfollow Cary S.
Share Review
Report Review

Easy to use. Competitive pricing. Wide variety of services offered. Search early for the best deals.

Date of experience: January 21, 2019

From the business

From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?

Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.

If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose,...


citizenshipper.com
Founded in 2008
Austin, TX, United States
+101
See all photos