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CitizenShipper Reviews Summary
CitizenShipper has a rating of 3.8 stars from 1,068 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with CitizenShipper most frequently mention great experience, pet transport and fur baby. CitizenShipper ranks 4th among Mail Forwarding sites.
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First time using this service and was a little shakey. But Mary explained everything to me, was fair with pricing and touch base with me very often. She did a great job and put me at ease. She even walked and fed the puppy on the way up. Job well done. Thanks Mary's lil lamb!
I had never used this sevice before and found the experience easy from start to finish. I highly reccomend Citizen Shipper.
Highly recommend them! They delivered a Yorkie I was taking care of for a relative all the way from Miami to North Carolina and we're fair with the pricing as well. They even kept me updated at all times and send me pictures to assure me she was in good hands. Thank you so much!
This company truly saved me, I truly felt my furry loved ones were safe and I couldn't be more thankful.
I had a different kind of problem with my delivery because I became sick. Adam, my driver, was very understanding and helped me resolve the situation. I would highly recommend this service and always try to vet your driver as part for the course. Adam was great!
They did a great job connecting me with a reliable and phenomenal helper for my pup! Thank you for the help!
They were very helpful in getting my puppies to me. I would recommend this service to anyone! I used CDS RELIABLE TRANSPORTATION!
Easy and safe to use, I received bids very quickly which was great because I wanted my pup to be picked up as soon as possible. Layout of the website made it easy to compare bids, contact drivers and review driver profiles. With uship I received 0 offers, but with citizen shipper I immediately received multiple offers very quickly, so I recommend using citizenshipper.
My experience with Elliot transport was exceptional, delivery was fast with no problems, kept in contact and took great care of my little sweetheart! Will definitely use again in the future!
They had lots of different options for me.to choose from. Driver was very professional. Helped me book a cross country shipment for my dog last minute. Definitely recommend!
We couldn't ship our puppy via plane due breed restrictions, so after searching for the service to use we went with CitizenShipper. Web site is very straight forward and easy to use, we immediately started getting quotes that were lower than from other services due to CitizenShipper taking fixed lower cut from driver's fees. Booking process was straightforward and simple as well. Highly recommend this service to anyone.
It's Sensational- you request your dates, states your pick up and drop off locations and you receive bids from qualified drivers. You can review their profiles and make an informed decision. You can even haggle the price a little! Albert, who drove my 2 cats from Fl to Ohio was a perfect fit. He provide a dog crate so they could ride together, he texted pictures along the way, and arrived 2 hours ahead of schedule. I was very impressed with the service and payment was a breeze. K
I shipped my 1 year old American bulky with citizenshipper and had an awesome experience. The lady who transported my dog was named rebbecca and she did an awesome job of sending pics and keeping me updated through out the travel. Citizenshipper also made me more comfortable using their site because they do backround checks and the transporters are very detailed about their experience with the job and their certifications. Thank you citizenshipper.
I am extremely satisfied with how user friendly this shipping site is. I received quotes from shippers within an hour of posting. Amazing!
We were very pleased with our drivers. They were in constant contact an our puppy arrived in great spirits.
I couldnt ask for anything better amazing animal shipment! Gave me up to date info and puctures. And took him out every few hours
I thought it was a scam after I had a bad run with my first shipper that I booked through citizenshipper. I paid the initial service fee which was around $75 for the use of their site which was fine ( I was already in a bind). I chose the shipper I wanted which turned out to be a bad chose at no fault of the site. I reached out to customer service and they were EXTREMELY helpful with finding another shipper by upgrading my post and sending shippers my way. Once I chose the next shipper they transferred my initial deposit from the first booking to the new booking (I didn't lose my money). The second experience MORE THAN made up for the first experience and everything went as scheduled (actually even sooner than I expected). I will definitely use citizenshipper again and recommend it to anyone in need of having items moved.
One word of advice: make sure whoever you chose is a preferred shipper of the Site. Trust me it makes a HUGE difference.
We were really stressed about moving our dog across the country until we found CitizenShipper. The site makes it easy to find the right carrier for your cargo!
It's easy to use, and it felt like they had the largest selection of 'transports' of any site like this.
After posting our needs no the site, we received numerous bids. We choose the transporter based off reviews, cost, and responsiveness. Communication was great the entire time. I want to stress the CitizenShipper is only allowing you to choose the best person for your job, so if it didn't go as planned, your review for that driver should reflect that and deter others from using their services in the future.
We couldn't be happier with the service we got and will definitely use it again!
Very happy! Very honest, responsible and honest driver he took good care of my dog totally recommend.
He helped bring my dog from Miami to canton GA he took good care of my dog all the way keeping me posted with pictures and videos. He feed my dog and he brought me back in one piece
Shawn H thru Citizen Shipper was the greatest. He and his team took wonderful care of our pets and were courteous, caring, communicative and delivered on time! I really recommend this service.
From the business
From would-be pet owners, to people moving across the country, pet owners are often presented with a difficult problem to solve when they need to transport their pet. How do you transport a living creature who you’ve developed a bond with safely and reliably?
Citizenshipper is a marketplace that looks to delight its customers by providing them with a convenient and safe way to connect with experienced pet transportation professionals. We are driven by desire to create magical moments for pet owners by uniting them with their pets quickly, safely and reliably anywhere in the US, while creating job opportunities for drivers.
If you have something to ship, list a transportation job, get bids and then choose your transporter. If you would like to become a transporter, create a profile, get your account verified, find matching shipments, and get on the road. For more information about becoming a transporter, roll on over to our CitizenDriver driver page. Whichever option you choose,...
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members