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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Very pleasant seller was very understanding shipping was faster than expected
Fast, clear and no problem, I orded the watch on monday and received it on thursday. All perfect, very recomendabel.
Watch delivered as described and as promised. I think they can work on the time required to prepare watch for shipping... that took 3 days.
Fast answers to my questions and delivery. Excellent service. Thank you
Seller proposed a good deal with delivery on a new watch that made it easy to accept. Communications was quick and clear, the whole transaction was completed in 10 days from first email to delivery Germany to Australia. Delivery and taxes from freight handler was as expected and didn't hold up the process. Will use Chrono24 and contact this seller for any future purchases.
Very helpful and professional good services, easy and safe way to deal
Very polite service and item delivered within the timescale.
Serious, fast, great variety, what else do you need?
Mon premier achat par l'intermédiaire de Chrono24 s'est très bien passé!
Le paiement sécurisé est un gage de sécurité!
Cet horloger Allemand est très professionnel et d'une grande rigueur!
Cordialement
Alain. D
Una experiencia maravillosa muy buenos productos, agradecida por el aporte y ayuda a encontrar relojes de muy buena calidad y a un buen precio.
For the third time it has been a pleasure deal on Chrono24. All is quite clear, easy and simple.
Fast delivery, no issues, great watch, in original box,
Transaction très sécurisée et 15 jours pour retourner la montre si non conforme aux attentes, un excellent service. Merci Chrono24!
Good support by returning a watch what did not matched up with the discription of the dealer. Very Good service and nice phonesupport.
Easy - safe and fast. And good personal follow up all the way.
I had to assure my Credit Union that the charge from Lithuania (or wherever) was valid. It seemed strange to have to pay a foreign transaction fee on purchase from Ohio? Even with the fees, the total price was less than any other site I looked at carrying the same watch.
Isporuka je kasnila cca 4 dana u odnosu na predviđeni rok isporuke naveden u oglasu prodavatelja.
Communication with Chrono24 and with seller was great. Everything works fine
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

