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Chrono24 Reviews Summary
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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It was delivered from Japan, so I was very worried, but the packaging was excellent and the content was good. I am very satisfied
Buying only my second watch, a big purchase for me, Chrono 24 treated me well and catered to all my needs. Great service!
No issues. Worry free process end to end. No worries.
My first purchase through Chrono24 was a good one. I will likely buy again on this platform... but I'm trying not to buy another watch until 2023... will I make it?
Very happy with second watch purchased using Chrono24. The process is very easy.
Simple and easy. Got the peace of mind when purchasing a a watch online from a certified dealer.
The seller promptly shipped my watch and it was exactly as describe. Highly recommended!
Chrono24 makes the buying process easy and transparent!
Great way to trade in expensive watches. Website is well designed with accurate searches. Escrow system builds trust.
Buying with Chrono24 is a pretty smooth experience. They took a few days longer than I would have liked to verify my funds. They also wouldn't let me change my shipping address as I was traveling out of state. I had originally intended to receive the watch at my original address but wanted to change due to fund verification delay. They wouldn't allow me to change the shipping address due to tax reasons. I do understand that but it could have been avoided by reducing the delay in fund verification. The dealer held the watch for me until I returned from my trip.
1st Watch from Chrono24 was amazing. Everything was as described and transaction was very secure. I will purchase more watches in the near future.
I have to admit I was a little concerned purchasing a very expensive Ulysse Nardin watch for the first time on Chrono 24. That said, the entire purchase process start to finish was very pleasant, easy to understand, and gave me a huge piece of mind the entire time. I live in California, the dealer's in Italy, and my watch arrived 7 days after sending payment, and that included going through customs. Overall, I will say Chrono 24 bends over backwards protecting the buyer, and that's a good thing in my book.
Thanks again,
Dan W.
A+ experience, quick shipping and accurate description. I will definitely purchase again.
First time I used Chrono24 and found the watch I was interested in purchasing. No issues with messaging with the dealer and the whole process was very seamless.
They have really good checks in place to be sure your money is secure in case the transaction falls apart. I really like it.
This was my first omega watch purchase from chrono24 and it was a pleasant experience. Chrono24 was a breeze to use and I felt safe shopping with them. I will definitely by my next purchase from chrono24. Highly recommended!
Thank you Chrono24 for facilitating the purchase of this watch. Using your website to research and choose the desired item was easy and efficient. I certainly appreciate your assistance and assurance of receiving a warranted item. When in search of my next watch, you will be my go to company!
I trust the buying process and feel extremely satisfied and guaranteed every time.
Very beautiful watch and very satisfied with the purchase and delivery process.
Navigating the website for the luxury watches is a simple and enjoyable experience. The selection and pricing are both very competitive. I have purchased many of the pieces in my modest collection through Chrono24 and I highly recommend them.
From the business
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members