Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Chrono24 is always as promised!
I have a very broad collection and the trust and execution are Stellar.
Great authentic watch as promised w/ a quick delivery timeframe.
My seller was very professional and responsive. Watch came exactly as promised. Very pleased!
This was my first watch that I ordered on Chrono24. The entire process was very smooth. I look forward to doing more business in the future with the Chrono24.
Everything went smooth and would used Chrono24 again.
Easy purchase through Chrono. Dealer was in Japan. Great quality inventory. Shipping was fast. Watch was exactly as described.
I have purchased two high value items via Chrono24. The security, efficiency and ease of use is second to none. I will certainly use Chrono24 again.
Highly Recommended!
The purchase was great I received my watch in 5 days from Dubai!
The experience of buying a watch with Chrono was easy and stress free just as any transition should be.
Was a bit apprehensive about such a large purchase online, but the site navigation and purchasing experience were great and I was able to feel good about receiving my watch and paying out.
The easiest and safest way to buy luxury watches. Highly recommended.
First time buying with Chrono24. The process was simple and the transaction was smooth.
Very good experience. Recommend that for deals that require ID upload that C24 makes that clear in advance of agreeing to the sale
C24 helped me locate and put together my two most recent purchases to get exactly what I was looking for. Happy to be a customer.
The experience was very smooth and easy. I would definitely recommend and buy again.
My experience was very satisfying. The website is laid out nicely and the information clearly presented. The customer service was excellent. I will definitely book mark this site and use it again!
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

