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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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Good communication across the entire process. I received emails at each step of the buying + shipping process.
It's nice to have a experience that what they say is what they do. Every time I do a transaction with chronograph 24 it's been perfect.
Im glad i found this site. Easy and smooth process with a discounted price
Great transaction and communication. Will purchase again on Chrono24.
Good communication and smooth experience. Responsive to requests and provided status throughout process.
I had a great experience ordering a used watch from japan. I will use them again in the future.
My experience buying a watch over chrono24 was amazingly easy and smooth.
Excellent communication and customer service! Fast and as they promised!
I am very pleased with the buying experience through Chrono24.The website is easy to use and well organized. My communication with Chrono24 was very well. In future, Chrono24 will be my first choice for watches.
With Chrono escrow service and leaning to buyers rights. The service Chrono24 has I wish all other product lines had. Cars, real estate, etc.
I've got a small collection of watches, and I've bought through forums, in stores, and online. Chrono24 is a great option to research the market. Often there are great prices, and there is substantial peace of mind that everything will process smoothly.
I have over 30 watches and this was the 1st thru Chrono24, I was very impressed with the entire process. I will be buying from Chrono24 again and again!
Chrono24 is a trusted online vendor and they way the sellers are rated and the return policy made me feel very comfortable make an expensive purchase online. Everything worked smoothly.
Wonderful, they were able to facilitate my watch transaction for the agreed price in a timely manner
Basically, this is the website I would try to create if I was going to start a marketplace for watches. Everything is done very well.
Was great to use this app fast and safely. I feel I made a protected purchase
I think Chrono24 is one of the best options if you're looking to buy watches online. They verify every dealer on the platform and secure transactions guaranteed. It's a good and trusty online marketplace that offers a wide selection of new and pre-owned watches.
The dealer cared and wanted to make sure I received the correct item.
Purchased a new Grand Seiko SBGN029 from a Japanese dealer. Everything went smoothly and delivery was quick from Japan to US via UPS. I would definitely deal with Chrono24 again if the price is competitive for the watch I want.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

