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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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If you need a wristwatch these is the Apps and the only Apps you need.
So far my experience has been great. The UI is easy, only wish you could "save a dealer/seller" so you could purchase from them and see what other watches they have for sale.
Again, I have only a little experience here, but I feel I can trust purchasing watches here if not direct from brand sites.
Love the service. Smooth. Will see you again sometime.
Thanks.
Clear concise transaction. I would highly recomend purchasing from chrono 24, everything worked like clockwork.
Was searching for a preowned highend watch and Chrono24 did not disappoint. They helped facilitate the purchase and were very accomodating.
Incredible. Every online purchase should be this good.
Communication A++
Shipping A++
Item description A++
Love it! Communication was great! Very attentive and helpful. I had to communicate back and forth with the dealer, and had no issues.
Chrono24 made it easy for me to make a deal that I was very happy with even though I'm a pain in the Butt.
Thank You Chrono24
Very professional. Good communication with updates for my order
O received exactly what I ordered and very fast. Very good
My first time buying a watch from Chrono. Great platform, clean and easy to navigate. Chrono customer support is very responsive.
The dealer had "offers accepted" in the description. I made an offer and was quickly countered. I was satisfied with the price. The dealer shipped same day or next day.
My only complaint about the site-not being able to "zoom in" photos. Overall great experience.
Found a seller and bought a new watch at a reasonable price. Transaction was seamless and my watch is 100% authentic. I will be using this site again in the future.
Bought two watches. A Rolex date date and a ladies Patek. Very comfortable, great communication and follow up on dealers used. Felt very safe and secure. When you are sending close to 50,000 you want to feel secure, comfortable and risk free. Chrono24 and there suppliers furnished!
From finding the watch online, to purchase and delivery, the entire process was easy.
Even receiving a watch from Japan took only five days with the price beating every other online dealer.
The watch looked and works great! Would definitely buy from here again
The dealer made this transaction incredibly smooth and effortless. The watch was exactly as as described. The dealer's attention to detail and commitment to service is exceptional.
Excellent experience and is a trusted website to do business
Initially as a United States based buyer, I was a little unsure about purchasing via the website. After reading several reviews and YouTube videos, I followed up by contacting Chrono 24 who provided me with the answers and reassurance I needed. Communication with the dealer was clear and everything went well. I would buy again through Chrono24. Thank you!
Allows buyer and seller piece of mind with the escrow service, making the purchase easy and safe. Always a good selection of new and used watches..
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

