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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
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J'étais à la recherche d'une montre pour mon fils, d'une marque sérieuse. Et j'ai fini par craquer pour cette Alpina. Je ne suis pas déçu. Et le vendeur a été très bien.
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Very fast transaction. Perfect product.
Safe and efficient.
Thank you.
I was very impressed with the great service Chrono24 offered they kept me updated as to what was happening throughout the process from start to finish. I was able to sign in to the site and see the actual progress the purchase was making from the dealer to me.
Great app, very attentive they always update you through email. Highly recommendable..
Accurate description, good communication, fast delivery.
Once you have decided eventually what you're looking for it's a very simple process, watch arrived in perfect time and in perfect condition.
Although I've bought my watch on 11 March 2020, due to Pandemic Covid 19 I have received it three months later only on last 8th June.
During all this long period, however Roberta, your employee, has always take care of my situation in a very professional way with prompt responses to my emails and providing all the information concerning the delivery.
If I was not tracking my order I would not have known that there was an exception with my order from customs.
Chrono does not tell you of this situation or what to do if this occurs. There should be some info on the site telling customers buying from overseas vendors of what could happen and how to handle it.
Everything worked out properly, easy communication, fast delivery - I am super happy with my watch :)
Fast service; no obstacles. I ordered the item on Tuesday, had the watch in hand on Thursday. The watch was in excellent condition.
Chrono 24 didn't have the watch strap I wanted in the colour I wanted so they found an alternative manufacturer's strap that was identical but in the right colour. This strap wasn't even shown on their website. Great service!
Great to do business with. Very helpful. Will do business with them again
Very awesome app where you can find all kinds of watches. There are many trusted sellers as well, you have a choice to get the best price and deal. The payment is secured by Chorono24.1 more thing that i love about Chrono24 is the shipping. It took only 3 days to receive it from oversea. Overall i'm very satisfied deal
Large number of watches, well organized and easy to find
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

