Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
The service is easy to use, feels safe and it all went fast with a lot of good information in the process.
Best alternative to the overpriced watch boutiques. I especially like the escrow payment method and the guaranteed authenticity of the watches. Why pay more?
It was a good and trusted experience, I will definitely deal with Chorono24. I would thanks everyone. Best regards.
I am satisfied with Chrono24. Safe way to get a watch. Sellers can be fast or slow. Better to have ship date confirmed prior payment.
Chrono24 was excellent and got back to me quickly when I had a question they were very informative and nice
The best seller I've ever had! If I buy a watch again, I will consider buying this seller first!
I was very satisfied with the process after my order, quick contact, the fastest possible delivery and very good prices. I can fully recommend the seller
Very satisfied throughout the process. This is my first time using Chrono24 and would highly recommend others to the site. I was supported and informed throughout the purchase and shipping process. Thank you.
I am very satisfy from catawiki. I enter almost everyday to find unusual and interesting watches or other things. I shall keep going to use your site.
Expérience rassurante
Tout parfait à 100%
Je recommande le service de Trust Seller
Was a little sceptical to begin with, but I've had a really good experience. Great communication and fast delivery. Very pleased :)
I was able to search through a number of watches I might be interested in and finally settled on a Hubolt. The price was good and so is exemplary. My payment in escrow was completely safe and the whole process went very smoothly.
Everything went perfect with both transactions I made.
This was my first purchase through Chrono24.
The whole process was seamless and completely satisfactory
C'est la meilleure plateforme pour les amateurs des "tics-tacs".
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

