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Chrono24 is widely recognized for its professionalism, seamless purchasing process, and high-quality product offerings, with customers frequently praising the clarity of communication and the security measures in place, such as escrow services. The platform's user-friendly interface and extensive selection contribute to a positive buying experience, fostering customer loyalty. However, some reviews highlight occasional logistical issues, such as package delays, although the company's responsive customer service tends to mitigate these concerns effectively. Overall, Chrono24 maintains a strong reputation for reliability and customer satisfaction in the luxury watch market.
This summary is generated by AI, based on text from customer reviews
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Very professional and experienced. Worldwide options with quality products
I ask because the bracelet was too short and the answer was not right
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Never buy a watch from a private seller. Trusted Checkout doesnt cover if you buy from a private seller. I bought a Rolex it was fake. Seller said he would take it back. I shipped it back and he said it was not the watch he had sent. Smart trick. So now my money is at Chrono24 and they dont even answer to evidence from the Danish police. They keep my 7500,- Euro and say they want me to winn a trail against this private seller from Holland. This is imossible and Chrono24 knows that. I wonder how much money Chrono24 cash inn this way. Please contact me at infoatradioactiv. Dk if you have had simular experience.
Excellent experience. The product was exactly as shown and it shipped much quicker than expected arriving in perfect condition.
I have bought several watches on Chrono 24, as well as sold a couple. Every experience has been positive and the escrow service adds peace of mind when buying. I have no reservations in recommending it.
I have purchased two high-end watches from dealers unknown to me - one of which was in Russia. Chrono24 stands behind the authenticity of the sellers and ensures payment and delivery are made to the satisfaction of both parties.
My second experience with Chrono24... A very smooth transaction with a great seller in Italy. All very swift from my first questions with the seller, negotiating a price, making a card pleaseayment and a fast delivery to the UK.
I was looking for a specific model of an Omega watch and Chrono24 was indispensable in helping me find a reputable dealer that had it and a great price. It also facilitated a comfortable transaction since these watches are expensive. Would highly recommend the site.
Very happy with how smooth the transaction was
Also optional other watches or dealers
Thanks
Great comms. Loved the escrow protection plus the approved dealer I bought from was 1st rate. Very easy and efficient service
Livraison à domicile d'une montre neuve en parfaite condition
Once again, this is my 3rd watch purchase through Chrono24. It's always a good feeling to have them in your corner when purchasing high-end watches sight unseen.
I was a bit nervous at first about buying an expensive watch on the internet but when read your reviews I was reassured. I purchased a watch from Spain, it arrived in 24 hours and was perfect. I can't fault this service.
Professionals, prompt, quick delivery. I will not hesitate to use this site in the future
Good description, communication and delivery - smooth and correct execution of the deal. Highly recommended vendor.
Excellent service and communication with the dealer.
Shipment came on time
Watch exactly how I've expected
Venga segura y rápida. Envío por UPS. Pagas una vez que recibes el artículo. Totalmente recomendable.
Answer: Dear Justin, Thank you for your question. With the article price being $10,000 and the shipping cost is $100, the total that you would pay would be $10,100. There are not any additional fees for the buyer in a transaction. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you. Kind Regards, Your Chronno24 Team
Answer: Thank you for your question. Once a buyer makes an offer on the watch and the seller accepts, the buyer will make payment into the escrow account we offer for private sellers. The seller will then ship the package fully insured with signature required. Once the buyer receives the package, they have 7 days to report an issue. As long as no issues are reported, Chrono24 will automatically payout the seller after the 7 days (it typically takes a few business days for the bank to recognize the payout). Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: Thank you for bringing up your concern. All private seller accounts are required to include bank account information when posting an advertisement. The bank account information included is where payment is directed once the watch sells. Your information is secure with Chrono24 is only used for a final payout once the watch is sold. Please feel free to contact us directly via email at [email protected] or by phone at 646-887-3560. We are happy to answer any additional questions that you have and look forward to hearing from you.
Answer: This company should be closed down, I have been scammed selling a brand new watch, the buyer has my watch and I have nothing.
Answer: Yes I have used them and got a Genuine watch at a very good price.
Answer: Depends on the dealer and where the dealer is located.
Buy new & pre-owned watches on Chrono24 & sell them globally. More than 359,263 brand-name watches from Rolex, Breitling, Omega, etc., at competitive prices

