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Christmas Central

3.2

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

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Christmas Central Reviews Summary

Christmas Central has a rating of 3.2 stars from 2,444 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Christmas Central most frequently mention customer service, good quality and great price. Christmas Central ranks 1st among Christmas sites.

service
415
value
41
shipping
42
returns
32
quality
39

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5,008 reviews

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Louisiana
1 review
0 helpful votes
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Red, White and Blue lights
May 29, 2023

The lights I bought were even better than I thought they would be.

Date of experience: May 29, 2023
Wisconsin
1 review
0 helpful votes
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Damaged on receipt
June 28, 2023

Promptly given credit, which is helpful, but would have preferred an undamaged product.

Date of experience: May 29, 2023
Michigan
2 reviews
0 helpful votes
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Therewas no questions asked. Just, instantly a quick response to replace and make me happy. Replacement arrived quickly. Love it.

Date of experience: May 28, 2023
North Carolina
1 review
0 helpful votes
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Good….enough
May 28, 2023

My tree arrived quickly and on time, and the price wasn't bad, but the box came crushed. Thankfully the tree was completely fine. I don't think it's Christmas Central's fault the package was messed up, it was most likely the USPS carriers, but it was the only dissatisfying part of my overall experience. Tree looks good though.

Date of experience: May 27, 2023
Laura G. — Christmas Central Rep
over a year old

Hello Mary. Thank you for the honest and detailed feedback. We do appreciate it. We're sorry to hear that the delivery service damaged the box, but glad to hear the tree was undamaged. Thank you for shopping with us.

Nevada
2 reviews
0 helpful votes
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Perfect gifts for your dentist
May 28, 2023

I found a darling nutcracker dressed like a dentist with a toothbrush in one hand and a set of teeth in the other. I ordered one and it came and I loved it. I ordered another for my oral surgeon and there was some kind of mix up that Paypal cancelled the order. I paid for the second item with my charge. I called Christmas Central and got it straightened out, and shortly after that received my second nutcracker. I had no problem with Christmas Central, and I'm happy with my merchandise.

Date of experience: May 27, 2023
Nevada
1 review
0 helpful votes
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Great job
May 27, 2023

Great experience item was as depicted easy to do business with

Date of experience: May 27, 2023
Ohio
1 review
0 helpful votes
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I own this lantern and my daughter loves it. As a surprise I ordered one for her. The first one we received lit up but does not circulate the snow. The company was gracious enough to mail another lantern. This one has a faulty plug in the back where the usb cord plugs in. When you try to insert the plug the outlet went inside the base. My husband has takes the base off and is in the process of trying to fix it.

Date of experience: May 27, 2023
Massachusetts
1 review
0 helpful votes
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The ordering and billing pages do not flow; it kept bouncing back between PayPal and this site. Maybe it was a glitch, or the need to tweak after an update, but, all info should be asked for before showing payment options to prevent this. Once ordered, everything went fine. Order received in a timely manner. Still testing duration of lights.

Date of experience: May 26, 2023
Virginia
1 review
0 helpful votes
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Excellent Experience!
May 23, 2023

Nice variety of merchandise, fair prices, and have experienced excellent service in the past.

Date of experience: May 23, 2023
New York
1 review
0 helpful votes
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Great Cemetery Statue
May 22, 2023

Was looking for something to bring to the cemetery to put on my dad's grave. And didn't want to spend a ton of money. I found this Angel Praying Solar Statue on Etsy. It was priced a light high for me. I did my homework and found on Christmas Central. The price was great, with free shipping. Arrived earlier than what was promised. Great buying experience.

Date of experience: May 21, 2023
Florida
1 review
0 helpful votes
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Inferior product
June 10, 2023

The product was very inferior and did not stand up as described

Christmas Central attempted to help this customer through the SmartCustomer Resolution Center, but the customer did not respond
Date of experience: May 11, 2023
Canada
1 review
0 helpful votes
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Shipping issues?
June 9, 2023

Some items can't be shipped to my location. I could get one of the two items I wanted shipped to my country but not the other, even though the website said it was in stock.

Date of experience: May 10, 2023
Florida
2 reviews
0 helpful votes
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Pine needle wreath forms
May 9, 2023

Easy shopping and good prices and fun look at everything.

Date of experience: May 9, 2023
Indiana
1 review
0 helpful votes
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Great experience
May 8, 2023

Great, love stores like this, shipping was prompt, and u can get christmas and holiday lights and items during the whole year not just during the holiday season, love this

Date of experience: May 8, 2023
Michigan
1 review
0 helpful votes
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Christian Related
May 8, 2023

Excellent! Great selection. Unique items that are found nowhere else.

Date of experience: May 8, 2023
Ohio
1 review
0 helpful votes
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Red, white, and blue lights
May 5, 2023

Very easy and stress-free. I received my order sooner than expected.

Date of experience: May 5, 2023
Massachusetts
1 review
0 helpful votes
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Ordered a rug, Navy with stars
When package arrived, totally wrong
Turquoise print rug
Called them, they said I need to take pics of the rug
And send copies of sku and the order, and I did that, still waiting for response
I told them I'm having a gathering this weekend I needed that rug for the room and expected them to send the right one out

Date of experience: May 3, 2023
South Carolina
1 review
0 helpful votes
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I bought about 20 sets of net lights. About 20% didn't last through the Christmas season. When I tried to use the remaining lights a few months later about 80% of them didn't work.

Date of experience: April 3, 2023
Oklahoma
3 reviews
0 helpful votes
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Bad Quality
March 11, 2023

I have ordered 4 Star Spangled Banner story bracelets and all of them were delivered broken except one, which I wore for a total of 2 hours before it broke. I give up.

Date of experience: March 11, 2023
Laura G. — Christmas Central Rep
over a year old

Hello Diane. I do not see that product on our site, Christmas Central. Would you please provide your order number so I can look into this? Thank you.

Kentucky
2 reviews
2 helpful votes
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I had an order that was filled incorrectly. Debbie took care of the problem very quickly and was the most pleasant to deal with! She had the replacement order send out asap.

Date of experience: February 7, 2023
Laura G. — Christmas Central Rep
over a year old

Hello Ron, thank you for taking the time to leave us a 5-star review. We are sorry the order was incorrect, but glad to hear it was quickly resolved.

From the business

Christmas Central provides one of the largest online selections of Christmas decorations, home décor and outdoor living items. Christmas Central has provided holiday and everyday decorations for over 20 years online. Our shelves are stocked all year with unbeatable prices and selection.