Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Chic Me - Women's Best Online Shopping, Free Shipping World Wide.
















Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Well, I waited for the dress for 3 weeks and had a high expectations for it, but it came as it came. Two sizes bigger and with a wrong design on the back(there supposed to be a triangle shaped open spot, which this dress had not). But I am fine, I'll be more secure next time with the sizes you have.
Simple and efficient, great products and choices Definitely use this site again
Good experience, looking forward to shopping again! Lots of lovely pieces I want to try.
Why do i have to take pictures when you know exactly what was sent - said easy returns - i want a refund return label as i have previosuly requested
I ordered my items Sunday, the 5th and its the 9th and still "processing." At this point, I won't order from them again as it shouldn't take any reputable business 7+ days to process an order but 2 minutes to take my money. I'm hoping to change this review to positive... in August when I'll probably get my items (if I'm lucky). To the company (if they view this): once I receive my items and I'm satisfied I will change/update my review immediately.
Overall great clothes! Took a while to get them, so shipping time could be better described.
Great love the style's I hope in the future you keep more larger size clothing
My experience was excellent
Ordering was easy and I had no problem with delivery.
Livré dans les temps correspond bien au produit decrit
Excellent quality and great service as always. Sizing is on point. Worth the price
Took longer to receive than expected.
Also only 2 items fit me. Sizes are not very good. And can't find away to return. More hassle than it's worth!
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

