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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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Quicker turnaround that i expected but the items I purchased were hit or miss. One was great whereas the other was terrible.
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I was very pleased with the dress but thought that the bodice is a bit too revealing at the sides
This is not a problem however as I can do my own alterations.
Wasn't very happy with the quality of the products, wont be ordering from here again
Absolutely perfect and would definitely use chic me again
Everything was poor quality & did not fit like a normal bra. Have to alter it to make it fit. Most looks different than pictured.
Item did take a while to come unfortunately was damaged and horrible quality, it's plastic and had been squished so sharp creases if strap wasn't broken I would have been worried I would slice a nipple off
Very Disappointed. Terrible value for money. All clothing of very poor quality
So disappointed as order took about 1 month in total, because the sender left out 1 line of my address, therefore my parcel was sent back to sender, so i had to get address corrected & wait for re-delivery. When i did finally receive said item, it was not true to the size as stated, so therefore i cannot even wear it!
Super
Facile bon suivi de colis, la robe correspond à mes attentes, légèrement grande sous les bras mais un point de couture fera l'affaire.
Alle Einkäufe, die ich bei ChicMe getätigt habe waren von der Qualität sehr gut. Die Größen, die ich bestellt habe, waren immer passend. Die Zustellung erfolgte insgesamt schnell. Sehr gerne immer wieder.
Fit perfect looks good fits perfect would recommend
Received shirt and went by size chart but, shirt too tight over chest. Will return for a bigger size.
Disappointed it is taking so long to arrive, only because i was hoping to take the tops on a holiday, and all models have large bottoms so not sure if clothes are of a true fit true fit. But tops i brought were really nice thin material, fitted well although a little tight for my liking (big tummy) so would have gone up a size.
Disappointed it is taking so long to arrive and all models have large bottoms so not sure of true fit
It was a very nice experience to deal with this company
I was a little hesitant to buy but I did and I LOVE MY CLOTHES. The dresses was so very comfortable. So was the shorts. The shoes was so very walkable
I hate to have on she that will hurt later. Very walkable!
If I get a coupon, I'm buying that Queen dress again
The process was smooth. I ordered, got confirmation. And received products as expected based on
Information given at order confirmation.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

