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Chic Me generally garners positive feedback for its appealing clothing quality and variety, with many customers expressing satisfaction with the fit and style of the products. However, significant concerns arise regarding customer service, particularly related to delays in shipping, difficulties with the return process, and inadequate support when issues occur. Many customers report frustration over refund policies and communication challenges, which detract from their overall experience. While some appreciate the affordability and occasional promotions, the inconsistencies in service and order fulfillment suggest a need for improvement in customer relations and operational efficiency.
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I was suppose to receive a $10 credit from previous purchase but never received it from you.
You post prices but you don't indicate the distant has already been deducted from ending balance. You make it appears as though we would save additional 35% etc. when that's not the case. False advertising.
Everyone wants to know where did I purchase the dress and how beautiful it is.
Love that the clothes are true to size and there is no hidden agenda. What you see is what you get. Positive shopping experience
Took a while to arrive approx 3 weeks bout other than that happy with product
Flattering top, comes up big so do not order bigger than your size.
Love everything I have ordered so far
Took about 14days and very happy with noth items, no problems at all with delivery or clothing,.
I don't mind waiting for a product so long as the products themselves are in good order. Sadly this was not the case. The dress I wanted to be amazing was sadly awful in quality material and the finish on the hems (mostly stitching) with elasticated ends was awful and becoming undone. Why not just remove the cheap elasticated finish, and simply machine run a lovely simple finish? You'd actually save money!
Will love to full this out once I've recieved the purchase. Looking forward to it!
All of my items are super cute. Read the information about the sizes. You may need to order up or down.
Very Good service.and products as they were very for my girl friend
J'ai deja passée 3 commandes chez chic me et je suis satisfaite. Les produits sont conformes a mes attentes.
I have been trying to return an item. A matter of days after receiving the item I went onto the website and tried to return it. I had a response offering me a discount to keep it, but there is no way of replying. I have tried live chats, but it cuts you off whilst you are queuing and then you can't get back in. I eventually managed to send a message via a feedback link and was told that the 14 days had expired so I couldn't return the item. I replied to that, asking fir a return address, because I had made the initial contact within the 14 days and all I got back was something asking me to rate my experience. I want to return the item and get a full refund. Is it that difficult!
One of the dresses I bought I would have returned because its far too small to be a large. Unfortunately I couldn't find on the website how to get a return ticket, it's not very clear. I've given the dress away. I do like the clothes on Chic Me but would be nervous to order again incase this happens again.
I have had great experience's with ChicMe but this last order sorta upset me. I bought the snakeskin dress and it was 2 sizes too small.
I have had great experience's with shopping with Chic Me.
Can't wait to wear these item's.
Answer: Hey Melissa, :( , as we are in different countries, it need take time to ship the items, we're trying our best to improve the shipping methods, but it still need take 7-15 days to send to worldwide
Answer: Hey Rash, I checked you made an order on May. 8 but already asked for refund before we send it to you. :(
Answer: Return policy is a joke, they don't honor it. They'll offer discounts and partial refunds until the return window runs out. If the window runs out just do a charge back. Most credit card companies will side with you due to them not honoring their own return policy.
Answer: I agree. Order one size they send the wrong size, and when you call them out on it, they lie and say the size they sent is correct it's just too big, as though I don't know my size! Especially when the other items same size do fit!
Answer: May we know what is wrong? If you have any problem, you can email to [email protected], our staff will solve it for you
Answer: Hey Christelle, of course we are real, there is a lookbook on our website www.chicme.com and our App Chic Me, customers always like to share what they got there with others, You can have a look
Answer: Because they are a scam. I am in the same boat. Don't give up, dispute it if you can. Don't let those thieves keep your money. And you will probably never get your package. If you do, wear a gas mask while unwrapping because it'll smell as bad as it looks (nothing like the ads!)
Answer: This is our phone number:+12132603334 If you have anything you can call us or you cam email to us, this is our email address:[email protected]
Answer: Hey Kimberly, please send email to [email protected] about your order information, customer service will help you check it

